About Site24x7

Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks. Prime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more. Site24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk.
Site24x7 Software - Site24x7 alerts and reporting
Site24x7 Software - Site24x7 performance summary
Site24x7 Software - Site24x7 response time monitoring
Site24x7 Software - Site24x7 status history
Site24x7 Software - Site24x7 transaction time
Site24x7 Software - Site24x7 website monitoring
Site24x7 Software - Site24x7 alerts and reporting - thumbnail
Site24x7 Software - Site24x7 performance summary - thumbnail
Site24x7 Software - Site24x7 response time monitoring - thumbnail
Site24x7 Software - Site24x7 status history - thumbnail
Site24x7 Software - Site24x7 transaction time - thumbnail
Site24x7 Software - Site24x7 website monitoring - thumbnail

Site24x7 pricing

Site24x7 has a free version and offers a free trial. Site24x7 paid version starts at US$9.00/month.

Starting Price:
US$9.00/month See pricing details
Free Version:
Yes
Free trial:

Alternatives to Site24x7

Site24x7 Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.5
Customer Support
4.5
5 reviews of 239 View all reviews
Steve
Steve
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2022

Excellent monitoring solution with pay-per-use licensing

For my company uptime is essential to our deliverables, and we're held to SLA requirements by contract. I can demonstrate both uptime and issues beyond our control that should not affect SLA (IE the customer doesn't renew their domain or uses a weak registrar).

Pros

I've been with Site24x7 since early days and the team keep adding functionality and more granular and complex ways to test my essential services. Service is always on and both custom and provided distributed pollers are rock solid--if there's an alert I can be sure it's not a false negative.They also provide plenty of statistics and pre-alert diagnosis so things like regional outages or problems with a registrar are obvious from the outset.Plenty of ways to notify, including integrations with 3rd party solutions such as PagerDuty and xMatters for scheduling team coverage and response.

Cons

Initially the service was limited in some ways but the team was very responsive to feedback and quickly upped their game.I think the only thing I'd like to change now is automatic ssl cert issue detection/warning of impending expiration for all https monitors.

Alternatives Considered

ipMonitor and Uptime Cloud Monitoring

Reasons for Choosing Site24x7

IPMonitor was purchased by SolarWinds and instantly became too expensive.

Switched From

ipMonitor

Reasons for Switching to Site24x7

Site24x7 was the most cost-effective and provided multiple-site polling without extra charge.
Andrei
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/02/2024

It's a product designed for SysAdmins

It's one of the best products in IT in general: it's well done, stable, efficient. The architecture is great and has a good maintenance. No problem in more than 5 years. Congratulations!

Pros

It's accurate, simple and efficient.
It's huge and well done.
Monitor everything in the infrastructure and being the first who knows about any problem.

Cons

The graphical Dashboard of the monitored devices. It's like a cheap Java.

Reasons for Choosing Site24x7

Site24x7 is much better and accurate. Simple deployment, the interface is designed for what you see is what you get. The free version was a fantastic start.

Reasons for Switching to Site24x7

It's simple and powerful. The price is acceptable. It's now in the core of my business.
Abdul
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 05/07/2024

Best Monitoring Tool

Very user-friendly, easy to set up, great features

Pros

We can easily track all the servers with an alert

Cons

sometimes getting slower than usual and alerts not receiving

William
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

2
Reviewed on 18/01/2021

It has most of the features you'll want, but they won't work well

We still use Site24x7 for some monitors and for their status page, but we backed off and completely stopped using them for some things like APM and AppLogs because those services flat out didn't work. If their site provided a reason why something stopped working I'd be more okay with making the adjustment to fix it, but I cannot spend this much time working with their support on the most basic functionality. Anything critical we've moved over to NewRelic for now.

Pros

It supports a large variety of products and services built-in. The agents are fairly easy to install/setup. There is a decent amount of documentation available. Custom monitor plugins are very easy to create.

Cons

Doesn't support all the latest languages and platforms. They are a little slow at adding the latest and greatest. Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes. Most/All portions won't automatically scale and don't even have an option for them to, so things will stop working as you grow and you'll be over-billed as you shrink. Their PHP APM flat out doesn't work. Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback. Then a week or month later you'll have to do it all over again.

Zuhaeez
Zuhaeez
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 25/04/2024

It's got everything!

Pros

We can get into granular detail and see what's going on on all the endpoints, servers, websites, device etc and it auto heals them with IT Automation plus comes with an awesome NOC view. Good Stuff

Cons

Its got a bit of a learning curve to it.

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