About Deputy

Deputy is a cloud-based human resource management (HRM) solution that provides employee management and scheduling functionalities. Deputy's rostering application can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space. In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Support is provided via phone, employee guides, and other online resources.
What is Deputy?

Deputy is an all-in-one workforce management solution that simplifies employee scheduling, timesheet management, and workplace communication.


How do you use Deputy?

New users create a Deputy account online and configure settings for business locations, areas, and staff. A web-based interface is used to create employee schedules, manage time/attendance, and more. Deputy can integrate with external systems or timesheets can be exported to payroll.


Who uses Deputy?

Deputy is used by HR managers and employees in businesses of all sizes across many industries, such as healthcare, hospitality, education, and many others.


How much does Deputy cost?

Deputy offers a free starter plan for businesses with 100 employee shifts per month. Their premium plan, which covers unlimited shifts per month, is $4.50 per user and billed monthly. Custom pricing is available for enterprises with more than 250 employees.


Does Deputy have an app?

Yes, Deputy has two mobile apps, an employee scheduling app for managers and a time clock app that allows employees to clock in/out using facial recognition. Both apps are compatible with iOS and Android devices.


Deputy Software - Deputy workforce management
Deputy Software - Deputy team communication
Deputy Software - Deputy shift changes
Deputy Software - Deputy time-tracking
Deputy Software - Deputy task assignments
Deputy Software - Deputy scheduling
Deputy video
Deputy Software - Deputy workforce management - thumbnail
Deputy Software - Deputy team communication - thumbnail
Deputy Software - Deputy shift changes - thumbnail
Deputy Software - Deputy time-tracking - thumbnail
Deputy Software - Deputy task assignments - thumbnail

Deputy pricing

Deputy has a free version and offers a free trial. Deputy paid version starts at US$2.50/month.

Starting Price:
US$2.50/month
Pricing Details:
30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4.50/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
Free Version:
Yes
Free trial:
Yes

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Deputy Reviews

Feature rating

Value for Money
4.6
Functionality
4.4
Ease of Use
4.6
Customer Support
4.6
5 reviews of 577 View all reviews
Glenda M.
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/10/2016

Excellent & Easy to Use Time Management System

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Pros

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Cons

The Android app doesn't provide as many features as the IPhone app.

Troy M.
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2019

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Pros

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Cons

I wish it synced with my Google calendar. Only thing missing.

Edie P.
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/05/2022

Deputy Review!

Pros

What we like most about this software is the ease of clocking in and out and tracking our employees locations.

Cons

We like almost everything about Deputy besides how it and ADP integrate. We are still trying to figure out how to connect the two.

Tania G.
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
4

3
Reviewed on 19/05/2022

Simplifies Shift Work Management

It is easy to use, a definite must have for hourly based employees.

Pros

What I enjoy most about Deputy is the clear visibility of every employee's schedule, leave, hours etc.

Cons

What I liked least about Deputy it's limited ability to create custom-made reports.

Grace T.
  • Industry: Publishing
  • Company size: 1,001-5,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/02/2022

Rostering by AI

Definitely would recommend this for companies that have shift work. The fee is not that expensive especially if it replaces an admin or HR person toiling over complicated rosters for days on end.

Pros

I felt it was important that our company, or at least my department, moved into the 21st century. We had highly paid managers AND an admin person wasting an entire day or more doing a roster for 10-person teams each month. I tinkered around with it, putting in preferred shifts for each staffer, which busy days in the week we needed more staff, their off day preferences, the minimum amount of time between shifts, how many days a month some of the contract staff worked, etc, then let Deputy do its AI thing and automatically come up with a proposed roster.

You can run it a few times to come up with different schedules, if the first time doesn't look ideal. Then it can be exported IIRC (or copied and pasted) including to excel (because "that's how we do things here" — people were just more used to viewing their roster on a spreadsheet, sigh).

The best part is, once you set most of the parameters, subsequent rostering is a breeze. Users can log in to put in their own leave dates ahead of time. IIRC they can also request among each other to change shifts.

During the trial, tech support was super responsive and even helped customise the backend of my account to allow a certain permutation we needed.

Overall I really liked Deputy. Very regretfully, it was not adopted by my company. It didn't make it past my supervisor level as he felt that there would be management resistance to paying monthly for this service.

Cons

Nothing really. It took time to figure out what parameters had to be input because my test team's roster had 5 different shift types over 7 days a week, and different people had different preferences for their rosters. It wasn't impossible to set Deputy up for this, but it was not straightforward (nothing to do with Deputy).

It also seemed at first like Deputy was more set up for people to go in and grab the shifts they wanted. But I could ignore that and run the scheduler to get rosters done quite quickly after a while.

It could take a bit of time for the automated scheduler to do its thing. But still much faster and fewer errors than human effort.

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