About Oracle Sales

Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) products. An emphasis on modern interface design, simplified cloud-based implementation and a highly functional native mobile app help differentiate it from Oracle’s popular legacy CRM and sales solutions. In addition to core sales force automation functionality, such as interaction tracking and follow-up automation, Sales Cloud features configurability, sales rep prospecting, channel management and territory management. Oracle Sales Cloud also offers CPQ Cloud, a full solution to manage the entire quote-to-cash process, from configuring price quotes (CPQ) to proposal delivery to order fulfillment. In addition, Oracle Social Network Cloud facilitates collaboration among sales reps, and Oracle Social Engagement and Monitoring allows reps to monitor prospects and competitors across multiple social and online channels in order to capitalize on timely interaction opportunities. Oracle Sales Cloud Mobile, meanwhile, enables reps to access up-to-date customer information while in the field.
Oracle Sales Software - Dashboard
Oracle Sales Software - Opportunities
Oracle Sales Software - Routing
Oracle Sales Software - CPQ
Oracle Sales Software - Social opportunities
Oracle Sales Software - Social sales
Oracle Sales Software - Dashboard - thumbnail
Oracle Sales Software - Opportunities - thumbnail
Oracle Sales Software - Routing - thumbnail
Oracle Sales Software - CPQ - thumbnail
Oracle Sales Software - Social opportunities - thumbnail
Oracle Sales Software - Social sales - thumbnail

Oracle Sales pricing

Oracle Sales does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Oracle Sales Reviews

Feature rating

Value for Money
4
Functionality
4.2
Ease of Use
4.0
Customer Support
4.0
5 reviews of 62 View all reviews
Joely
  • Industry: Outsourcing/Offshoring
  • Used for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2018

Used this tool to manage customer's profiles/info in several projects I managed.

Pros

You could basically have all the customer's information handy and access to such information is very simple. I truly like the way it's so easy to use and configure and that I can create as many reports as I wish depending on what I need.
Customer service is also great! they're fantastic assisting you with any issue you may encounter while using it.

Cons

The importing process is a bit too long for my taste if you encounter any errors along the process. However, I am aware Oracle is trying to improve the error messages so it's easier for the user to identify and fix any error.

Tim
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 09/04/2018

A great CRM solution for a good price

Pros

This software has really allowed us to improve our customer engagement, keep our systems more organized and let our team focus on other tasks because we don't have to worry about managing our CRM. This product does a lot of the heavy lifting with keeping things in a nice and neat package with a nice looking user interface and lets our team collaborate no matter where they are. They also offer training for new agents to get familiar with the program which frees up our staff.

Cons

We haven't really run into any major issues with this product as of yet. Customer support can be a little troublesome to get in touch with but once you have a dedicated account representative this goes a lot smoother.

Gediminas
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 05/04/2018

Great Success

Pros

Have easy to use and good feel navigation. Simplicity with configuration. Every peace is polished by Oracle Team by best practices which gathered from their customers.

Cons

Getting support when we need it. Sometime it could be challenging. Also there is no direct integration with other Oracle Systems.

Shivendra
  • Industry: Food & Beverages
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/04/2018

A great CRM tool to increase sales

Pros

This is a great tool for improving your sales efficiency by doing better connect with customers. Recommended tool :)

Cons

There is nothing right now which we do not like about this product. It is so easy and convenient to use .

Thalia
  • Industry: Newspapers
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/04/2018

I'm very happy

Pros

I'm very happy to have done my job with Oracle Sales Cloud, this company is fully committed to please its customers and showed it at all times, I doubt there is a better company in the field of customer relationship management.

Cons

I really do not have any complaints about them, nor about their services, without a doubt I would love to work with them again, I am happy with the results. I recommend it fully.

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