About Rezku POS
Rezku POS pricing
Rezku POS has a free version and offers a free trial. Rezku POS paid version starts at US$0.00/month.
Alternatives to Rezku POS
Rezku POS Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Sip & Savor and Rezku to the moon and beyond!
There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour.
Pros
Very easy to use back and front of house. I make changes and corrections on products, pricing and quantities on the spot to avoid service issues and keep things running smoothly.
Cons
The first few iterations lacked functionality which then delayed our implementation a few months.
Response from Guest Innovations
John, we have a great staff that really cares about the product and our restaurant partners. This review is a great hats off to them.
You have been a pleasure to work with. We are always here to help when you need us.
Paul Katsch, CEO
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
We are SO glad we chose Rezku for our new café!
With Rezku, our business runs very smoothly. Order taking is a breeze. Our customers tell us that online ordering is fast and painless. Keeping track of inventory, adding new items to our menu and logging employee work hours are all very straightforward and simple. It all just works! We were new to running a restaurant and Rezku made it easier for us to get started. We are very happy with our choice of Rezku for our business.
Pros
Rezku was very easy to setup. We were able to get started using Rezku after only a couple of hours of set-up time. Learning to use the POS is also very quick and simple. We also loved the fact that there are many "extras" included with Rezku that cost extra or aren't even available with other POS systems. An example of this is ingredient level inventory and food costing. We can determine exactly what each menu item costs to serve using those features and it has been tremendously helpful in keeping our food costs down.Rezku support has been EXCELLENT! There is always someone available via phone or chat to answer questions or resolve any issues that arise .
Cons
Honestly, there is nothing we don't like!
Alternatives Considered
Lightspeed Restaurant, Square Point of Sale, Clover, TouchBistro, CAKE and Toast POSReasons for Switching to Rezku POS
Because Rezku included many features that the others either didn't offer or charged extra for. Also, we are very small and we didn't want to have a monthly fee to worry about. Rezku has plans that are perfect for smaller restaurants that are just starting out. If we choose to expand or open additional locations, Rezku can also grow with us.- Used for 1-5 months
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Review Source
Had a good start, then customer service didnt understand what i was trying to do.
Pros
Response on problems. The set up on the program was a little involved but manageable. Did allow for functions on a business that doesnt have a lot of variables.
Cons
Didn't like the fact that after listening to what i wanted, they kept sending me the wrong cc machine. Forward 30 days, i cancelled due to unforseen event, and they wouldnt refund anything. Will never use again.
Response from Guest Innovations
Micah
Thanks for your feedback. We strive to offer the best service in the industry.
We have a great 30 day - no questions asked -return policy on our hardware. Unfortunately, we can not accept returned hardware after it has been used in a restaurant environment for months. I am unaware of any POS company that allows you to return hardware when your business closes for a full refund.
Our POS and credit card processing is fully integrated. We sent you the right credit card reader (which was never hook up).
You wanted your credit card processing separate from the POS which we don't do. Our POS is fully EMV and PCI compliant. Our CC integration actually lowers your liability and your costs.
We are sorry about the shooting in your club and that you had to close Vibe.
We are here for our customers. We fight to help businesses like yours.
We wish you better days in the future. I know the closing of Vibe was heartbreaking.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Jasper Ridge Brewery and Rezku POS
Excellent
Pros
Everything is wonderful with Rezku. Anytime I have an issue or problem they are there to help and answer questions.
Cons
The only problem I have is in the reports and exports, there is not a description for the reports. It's easy enough to click and view the report to see what it contains.
Reasons for Choosing Rezku POS
OutdatedReasons for Switching to Rezku POS
Talking with the customer support team. Even when I was just looking they were able to answer questions and make time for our business.- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Rico's Italian Pizza Review of Rezku
Rezku is a great POS that has amazing communication and support.
Pros
Rezku has the features necessary to build a complex menu for pizza restaurants.
Cons
Rezku is constantly evolving which to leads to growing pains.
