About Rezku POS
Rezku POS pricing
Rezku POS has a free version and offers a free trial. Rezku POS paid version starts at US$49.00/month.
Alternatives to Rezku POS
Rezku POS Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Sip & Savor and Rezku to the moon and beyond!
There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour.
Pros
Very easy to use back and front of house. I make changes and corrections on products, pricing and quantities on the spot to avoid service issues and keep things running smoothly.
Cons
The first few iterations lacked functionality which then delayed our implementation a few months.
Response from Guest Innovations
John, we have a great staff that really cares about the product and our restaurant partners. This review is a great hats off to them.
You have been a pleasure to work with. We are always here to help when you need us.
Paul Katsch, CEO
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Jasper Ridge Brewery and Rezku POS
Excellent
Pros
Everything is wonderful with Rezku. Anytime I have an issue or problem they are there to help and answer questions.
Cons
The only problem I have is in the reports and exports, there is not a description for the reports. It's easy enough to click and view the report to see what it contains.
Reasons for Choosing Rezku POS
OutdatedReasons for Switching to Rezku POS
Talking with the customer support team. Even when I was just looking they were able to answer questions and make time for our business.- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Avoid at all cost!
Pros
Nothing. I can not think of one thing. .
Cons
The credit card system never working and cost me a ton of money
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
The best POS!
If you have any problems or questions you can call and they are available to assist in any way! I have worked with countless companies where they put you on hold for a long time and then transfer you to every department that they have. Rezku POS is nothing like those companies, they treat all customers like they are your own coworkers!
Pros
The Rezku POS is a game changer for my business and the way you are able to take orders directly from the table via a tablet speeds up the production in the kitchen.
Cons
I have yet to find any Cons in the Rezku POS system.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Best POS Ever!
With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features.
Pros
We are a very small business and have tried several POS systems (Square, Shopkeep, and 2 others). When looking for a new, more user-friendly POS, I came across Rezku. I watched a video with the CEO, explaining the POS and stated "Give us a call and if someone (a real person) does not answer your call, then do not get our service." Now that is how to do business! Rezku's customer service is top notch. Any question and any time of day, they are ALWAYS there to help me out. They are very friendly and professional. I enrolled in their CRM program. I love having gift cards that I am able to load and check the balance. With the CRM I am able to see my top customers. I can even use the back office to see what their previous orders have been. Rezku listens to their customer's feedback and is always improving its system. I will never use any other POS system EVER!
Cons
One of my favorite features was the "off line" option. We use a tablet strictly for deliveries and loved the ability of being able to accept credit cards while off line. When I got back to where there was internet service, the payments would "push" through. It was one less thing I had to worry about. Now I have to start out the day making sure I put our delivery table in "off line" mode and then I have to remember to turn it off several minutes before I close the drawer.
Response from Guest Innovations
Lurie,
Everyday the Rezku team works hard. We have high standards for ourselves. I have to say that reviews like this and working with people like you make it all so rewarding. Our goal has always been to help restaurants like yours. In today's POS marketplace there are so many gimmicks and tricks. We have always felt that we must earn your business everyday. I am pleased to see that we are delivering on our promises. I feel that if everyone had the opportunity to meet our staff and see our product first hand then every restaurant would have Rezku. Have a wonderful day.
The Rezku Team
