About Namely

Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help. Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.
Namely Software - Namely News Feed: Your home base to make announcements, express appreciation, and to celebrate important milestones.
Namely Software - HR Analytics: the data you need to feel confident in your people strategy and proud of your provable results
Namely Software - Talent & Performance Management: connect, engage, and develop your workforce in a platform that your employees actually wants to use
Namely Software - Employee Onboarding: save time and engage new hires before they ever walk in the door with customizable employee onboarding workflows complete with eSignature functionality
Namely Software - Payroll Administration: integrated with all of your HR data and coupled with full payroll tax services, you can be confident your results are delivered accurately and on time
Namely Software - Namely Mobile App: request time off and access paystubs and benefits information from anywhere
Namely video
Namely Software - Namely News Feed: Your home base to make announcements, express appreciation, and to celebrate important milestones. - thumbnail
Namely Software - HR Analytics: the data you need to feel confident in your people strategy and proud of your provable results - thumbnail
Namely Software - Talent & Performance Management: connect, engage, and develop your workforce in a platform that your employees actually wants to use - thumbnail
Namely Software - Employee Onboarding: save time and engage new hires before they ever walk in the door with customizable employee onboarding workflows complete with eSignature functionality - thumbnail
Namely Software - Payroll Administration: integrated with all of your HR data and coupled with full payroll tax services, you can be confident your results are delivered accurately and on time - thumbnail

Namely pricing

Namely does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Namely Reviews

Feature rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.2
Customer Support
4.0
5 reviews of 434 View all reviews
Sanskriti
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 10/10/2020

Namely keeps us connected and focused at work.

Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.

Pros

Namely is simply a great platform for HR, Payroll, and benefits management within the organizational framework, as it helps to create better workplaces with varying functionality to adapt in small to mid-size businesses and comply with different regulations at work.

Cons

No particular downsides of the software. Sometimes, I got a problem syncing employee's data to Namely. The API call is not worth handled by the application and keeps me disconnected. Hope this would be solved in the next update.

Response from Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely helps you manage your workforce, keep employees engaged, and build a better workplace.

Replied 30/11/2020
Patricia
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/04/2020

Great Service

In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.

Pros

I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.

Cons

The ability to run reports and headcount.

Alternatives Considered

Workday HCM

Reasons for Choosing Namely

We wanted a system that allows our team members to go in and utilize the system. Namely offered us this service and it has been a great experience thus far.

Reasons for Switching to Namely

The Facebook like feature.

Response from Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you have found your service team and the Namely Help Community to be helpful - especially during this difficult time.

Replied 27/07/2020
Shannon
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
5
Customer Support
1

1
Reviewed on 05/03/2019

SOOOOO FRUSTRATING!!!!!

TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!!

My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!!

Pros

It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts.

Cons

1. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix.

2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works!

3. The migration from one system to Namely has taken from October 10, 2018 until present (3/5/19) to complete. The implementation team is genuinely nice, however, they do not answer your questions, respond correctly (if at all to emails), voicemails and you get a lot of "unfortunately the system does not do that..." during and after the time you've purchased the system. The Sales Team way over promises and the Implementation and Support Teams way under deliver in service. Truly one of the worst beatings I've experienced and I've been in HR for over 11 years and have done numerous system migrations.

4. Deductions are made and you don't know if the funds were transferred electronically to HSA's or to the Attorney General's office for child support payments until an employee contacts you with an issue.

5. I'm ending here by saying..... SAVE YOUR NERVES AND DOLLARS AND DO NOT PURCHASE THIS PRODUCT!!!!!

Darlene
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/03/2021

Namely Product Review

My overall experience has been very positive. They have an updated customer service center that provides you with related articles to your question which is very helpful. The customer service reps are usually pretty timely and are always very nice and polite.

Pros

What I like most is the ease of use for our employees. It is a very intuitive system to use and an employee's profile, performance management, PTO and onboarding tasks are visible to them.

Cons

What I like least about this software is that we have brought up questions, multiple times, about performance management system generated responses that do not make sense and they have never been fixed. You will receive an email that says "your approval required" even though the text below it says the review is incomplete.

Alternatives Considered

BambooHR

Reasons for Switching to Namely

Flexibility with the performance management piece, ease of use.

Response from Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform easy to use. We are also excited to hear that you have enjoyed working with our new Pod Service Model, as it has been designed to enhance clients' overall experiences.

Replied 02/04/2021
Leslie
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/06/2020

Namely HRIS

Excellent

Pros

I love the viewability of the site for our staff.

Cons

Back end functionality and learning. Lots of e-learning but we have admin users who need to be able to have a walk through while they are on their machine to understand. Namely does however, do a good job of having plenty of YouTube videos that show you the walk through.

Response from Namely

Thank you for your review! We really appreciate your feedback and have been releasing more intuitive training courses to make you and your HR team's e-learning experience as seamless as possible.

Replied 28/07/2020

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