About Greenhouse

Greenhouse is the leading hiring software for growing companies. Thousands of the most successful companies, like DoorDash, Betterment, Wayfair and DocuSign, use Greenhouse to optimize all aspects of their hiring and onboarding. With our powerful hiring approach, complete suite of software and services, and large integration ecosystem, your company will be ready to hire for what's next. Greenhouse Recruiting drives engaging candidate interactions at every touchpoint, eliminates administrative burden and keeps everyone on the hiring team engaged. Greenhouse also leads the industry in diversity, equity and inclusion (DE&I) tools, helping to mitigate bias and create a fairer hiring process. Greenhouse customers see an average of 85% company-wide engagement, a 27% improvement in average time to hire and a 31% reduction in average cost per hire. With Greenhouse you can: —Build and orchestrate a great hiring plan —Empower recruiters, hiring managers, interviewers and referrers to play their part with unique permission levels —Identify the best-performing sources and optimize your approach —Shorten time to hire by winning at every interaction —Curate every touchpoint with candidates —Use analytics to drive continuous improvements When your company chooses to work with Greenhouse, you get more than software. You are investing in the belief that hiring is the most important factor in your company's success. You are gaining the support of a team impassioned by our mission. And you are empowered by a company committed to the relentless pursuit of better hiring.
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Greenhouse pricing

Greenhouse does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Greenhouse Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4
5 reviews of 665 View all reviews
Avni
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2019

Solid ATS

Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/06/2023

The cream of the crop of ATS

Rapidly growing needs to scale that Twilio experienced in 2021-2022 its recruitment efforts to meet increased hiring demands. We used Greenhouse ATS to automate job postings and implement bulk actions for efficient candidate management. With the system's scalability and robust reporting, Twilio was able to handle a higher volume of applicants, maintain hiring standards, and quickly identify areas for process optimization.

Pros

Greenhouse ATS is a remarkable tool that stands out from others. One of its key strengths is its intuitive and user-friendly interface, making it effortless for recruiters and hiring teams to navigate and manage the hiring process efficiently. With its seamless integrations with various job boards and seamless collaboration features, Greenhouse ATS is truly a comprehensive solution that enhances productivity and helps organizations build exceptional teams.

Cons

The complexity and learning curve associated with setting up and customizing the system. It can require time and technical expertise to fully leverage its capabilities, which may pose challenges for less tech-savvy users or smaller organizations with limited resources. Lack of built-in email templates, which can be time-consuming when communicating with candidates. The system's reporting and analytics capabilities are not as robust or customizable as one ideally preferred.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
5
Customer Support
2

3
Reviewed on 21/05/2018

Phenomenal features, easy to use - but extremely high priced, not great support/export

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pros

Intuitive features and easy to process between steps
Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring.
Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal)
Allows for constant hiring, and deep analytics on use of HR teams time and performance
- Really not a fit for small or midsize firms, you can tell its great for the enterprise

Cons

- Support is great initially, then is not as helpful after execution (contract lock in)
- Pricing is annual, and very high
- Hard to justify the ROI for convenience on HR team
- Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set
- Prohibitive annual, upfront, and renewal terms
- Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal
- Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance)
- Really consider how your team will use this, and if it is either a time saver or money maker for recruiting.

Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

Souleymane
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 31/08/2023

The cloud-based recruitment platform.

Despite that, Greenhouse still allows for easy management and organization of the recruitment process. It helps companies with their hiring and job postings.

Pros

What I like most about Greenhouse is that it offers integration with other tools such as the applicant tracking system and background verification tool, which helps make the recruitment process more seamless and efficient.

Cons

I don't like the reporting and analytics feature on Greenhouse as I find it not very interesting and functional. It was the only downside I found on the platform.

Yashovardhan
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 01/02/2023

Had amazing experience with Greenhouse as HR

I really enjoyed my experience with Greenhouse. The platform is incredibly user-friendly and intuitive, with everything you need to manage your hiring processes all in one place. The job board integrations allowed me to easily post and manage job postings on multiple job sites, and the ATS allowed me to quickly and easily store and manage the candidate data from applications, track progress through my hiring process, and evaluate resumes. The reporting tools they offer are also very helpful in tracking the performance of my recruiting efforts. Overall, I have found Greenhouse to be an invaluable tool for my recruiting team.

Pros

The most impactful features of Greenhouse are the Recruiting Dashboard, Candidate Pipeline, Performance Manager and Referral Tracking. These features help to simplify the recruiting and onboarding process, while providing detailed tracking and reporting. Yes, Greenhouse is relatively easy to use and provides comprehensive tutorials, videos, and other resources to help get up and running quickly. Integrating Greenhouse with existing business processes is also easy. The platform offers an API which can be used to easily transfer data between Greenhouse and other systems, as well as being compatible with existing HR tools like Applicant Tracking Systems, HRIS systems and payroll systems.

Cons

I found that the customer support team could be lacking at times, due to the high volume of questions from users. I would have appreciated more consistent help and guidance throughout my use of the software.

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