About MasterControl Quality Excellence
MasterControl Quality Excellence pricing
MasterControl Quality Excellence does not have a free version.
Alternatives to MasterControl Quality Excellence
MasterControl Quality Excellence Reviews
Feature rating
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
MasterControl Quality Management system
MasterControl has allowed us to replace book shelves of policy binders, file cabinets of employee training and competency forms. Staff can all access the same document at the same time instead of waiting for the binder to be free. Regulatory requirements are easy to track within the system.
Pros
This system is flexible enough for a any regulated industry. It includes a document management module, employee training module, Quality module that included Deviations, CAPA, Change Control, non-Conformance; Quality, risk management, etc.
Cons
The suite of modules has not been certified as HIPAA compliant, except for the Documents module. Full HIPAA compliance is on their timeline for 3rd quarter 2020.
- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Implementation of Doc and Training
We had a paper training process and used PDM for document control, which was not ideal because the user had access to prior control document revisions. Once we were able to inventory our procedures and forms, we were able to implement a solution that is long term sustainable
We know we hit the jackpot, when the [SENSITIVE CONTENT HIDDEN] of the company said that was able to do training very easily because the document was attached to the training. He didn't need to attend training on how to use the software to figure out how do complete his procedure assignment training.
Pros
1) For the user, it was very easy for the user to complete training. Steps are very intuitive
2) Implemented a document control solution that prohibited certain users from seeing archived versions of the documents.
3) each to find document by searching by datacard elements
Cons
didn't set up data card structure as best that we could.
- Industry: Pharmaceuticals
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Middle-of-the-road quality system
Pros
- Often includes impressive enhancements to the system between version updates
- Useful knowledge base that can be leveraged for troubleshooting defects or common issues
- Excellent document control
- Ability to implement Enterprise Business Units is useful for managing more than one business unit in the system
Cons
- Navigation can be challenging for end-users with both limited or expansive access and rights to the system
- Lack of GUI customization
- Occasional defects have caused quality issues
- jReports isn't completely user friendly therefore incorrect usage can slow down the system
- On-demand self-led library is not free which contains excellent resources that can be leveraged for end-user education and/or troubleshooting purposes
- Industry: Electrical/Electronic Manufacturing
- Company size: 51-200 Employees
- Used Weekly for 2+ years
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Review Source
MasterControl Document Management
Pros
The ability to create dynamic document approval routes was the most appealing. The interface is simple enough that if another person needs to be added to a document review or approval it is similar to adding them into an email string. We were able to create all of the document types that we wanted along with our desired document numbering without any special changes needed to the software. The software seems to have been designed with flexibility in mind.
Cons
The ability to group a large amount of similar documents into a single interface is available, through a feature called Explorer, but it requires the user to log in to the system. In our situation, users were accustomed to a webpage that could be used without needing to log in and open several menus to get to their desired document. Our desired interface was still possible but it required developing our own system to integrate with MasterControl.
- Industry: Medical Practice
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
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Review Source
System Integration
We needed a validated system to replace our existing homegrown systems. The integration of the modules made this move a relatively painless one.
Pros
We went from several home grown or small scale products and rolled them all into one with MasterControl. It significantly lowered our risk, makes our processes more efficient, and streamlined ongoing system maintenance and support. Many systems are good about recording information (all the inputs) but don't put much effort into the outputs. MasterControl makes it easy to pull out the information you are looking for and schedule specific reports for delivery when needed.
Cons
Being new to the medical device world, the sign offs and approvals seems cumbersome, but I would expect those from any system in this arena. That was a little to get used to, but it is setting us up for success when it comes audit time.
