About TOP PRODUCER
TOP PRODUCER pricing
TOP PRODUCER does not have a free version and does not offer a free trial. TOP PRODUCER paid version starts at US$109.00/month.
Alternatives to TOP PRODUCER
TOP PRODUCER Reviews
Feature rating
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Excellent Real Estate CRM
A great program for the price and really provides a lot of helpful features
Pros
Top Producer is a great CRM that can link to your listings, automatically email clients, set client anniversary dates & touches, just an overall excellent CRM to help with transactions
Cons
The interface seemed a little difficult to learn at first and the set up was a little strenuous however it became the most used platform we've ever had
Response from Top Producer
Thank you for your feedback Arielle!
We appreciate being a part of your business !
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Real estate focused solution with easy-to-use web interface in Top Producer X version
The sales and support interactions were all excellent, at every step of the way, from initial sales contact to following up to make sure I continue to be successful. Their sales and support people know their product roadmap and have input to product developments. This shows their product management is on point. Good product management is the key to having a system which will support their users continued success.
Pros
The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts. It is a good addition to my normal work environment, using Win10 touchscreen laptop. I keep Top Producer X as one tab open in a Chrome web browser alongside social media and property information throughout my working day. The layout makes it easy to update information and next steps for multiple clients and contacts.
Cons
The web version doesn't have all the features of their legacy 8i product. They have an active development team working on porting features from an older system (which is still functional) into the newer system I started on, Top Producer X. Mobile version still needs updates to newer interface. Text messages sent from the TPX CRM are hard to view and act on responses on my mobile device. It's not perfect, but I have trust that they will incrementally provide updates that solve these issues and more.
Alternatives Considered
KeapReasons for Choosing TOP PRODUCER
Changed brokerages - PropertyBase was included with my desk fees at my previous brokerage. At my new brokerage I had to research, pay for and administer my own CRM.Switched From
Propertybase Salesforce EditionReasons for Switching to TOP PRODUCER
MLS integration. Out of all the companies I talked to when I searched for a CRM, Top Producer has the most real estate focused solution. They appear to be invested in supporting real estate activity as their primary market.Response from Top Producer
Thank you for your feedback Tamara! As a real estate CRM we value your feedback to and will continue to improve
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great overall product with lots of depth
Good
X is way superior to 8i. Support is very good
Pros
Scope of the product, integration with outlook and Dropbox, social connect, market snapshot
Cons
Lack of high-quality postcard / mailers… perhaps I just haven’t found them yet
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
TP's primary concern is locking agents into 12 month contracts before all else.
I had every intention of notifying TP that I would be continuing on within my 30 days. However I got super busy that last week and just spaced making the call on Friday while I was running around with clients. I realized over the weekend I was supposed to call, so called on Monday to notify them of my cancellation. To my absolute disbelief they would not accept my notice at 33 days. I was forced to pay them $85 a month for the next 11 months even though I did not use the platform. I was beyond angry. 12 month software as a service contracts are total b.s. and exist to benefit the vendor and the vendor only. They could point to the fine print and say it was their right not to cancel. Not an agent-centric company and the platform is mediocre.
Pros
This was my second go around with TP with a 10-year break in between. I noticed that they had finally revamped the platform and it appeared to meet modern crm standards for agent needs. They were still requiring a 12 month commitment, which is just nuts these days, especially when putting a new app through the paces.
Cons
They did tell me I could cancel within 30 days if needed, which was good to hear. However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting functionality and the out of area number they provided for the one way text. Also, the Market Snapshots had terrible deliverability.
Response from Top Producer
Hi Mark, thank you for taking the time to let us know, and we are sorry for the experience you've had. We understand that things happen as a busy real estate agent. I wasn't able to locate your record without a last name, so if you'd like, please reply to this response and I will have somone contact you to see what we can do to help.
And regarding the other concerns you mentioned, we just released an upgrade for Market Snapshot that doubles and triples deliverability. The branded market reports are now sent through agents' email accounts, which dramatically improves deliverability.
Regarding texting, two-way texting is available. And you are assigned a free Top Producer® phone number for your local market area. Any text messages you send from Top Producer® will come from this number. Any replies or calls back to that number will be routed to your cell phone. If the number you were assigned was out of area, we could change that for you.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Top Producer CRM review
Pros
I love that Top Producer is easy to use and navigate through. It links to my other programs so I can easily be reminded of tasks and things to do with real estate and other stuff even in my personal life!
Cons
I haven't found anything I don't like yet.
