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About TOP PRODUCER
Top Producer is an all-in-one business management platform designed specifically for real estate agents and teams. Grow your database and convert more leads with cutting-edge lead generation and marketing automation. Smart follow-up technology helps to generate more repeat and referral business with MLS-powered market reports and the intuitive Follow-up Coach working to keep you top-of-mind through recommended touch points. An AI-powered writing assistant helps you write emails and text messages with less time and effort, whether for quick follow-ups or long-term nurturing.
Cutting-edge features include:
Social Connect, an affordable and proven online advertising solution that showcases agents’ listings with expertly-crafted ads on Facebook and Instagram. Automatic nurture educates leads on your behalf, so you don’t step in until they’re engaged.
Smart Targeting, an AI-powered real estate farming solution that identifies, advertises to and follows up with the top percent of homeowners most likely to sell in your target farm area.
Access your real estate network anytime, anywhere. Top Producer also integrates with over 100+ lead providers, your MLS and popular third-party applications.
TOP PRODUCER pricing
TOP PRODUCER does not have a free version and does not offer a free trial. TOP PRODUCER paid version starts at US$129.00/month.
Starting Price:
US$129.00/month
Free Version:
No
Free trial:
No
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TOP PRODUCER Reviews
Feature rating
5 reviews of 311
View all reviews
Benjamin
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 27/12/2021
Great Product - Even Better Company
This helps me as the lead track what our future flow of business will look like and a benefit we are soon to realize - onboarding NEW agents is made possible through the transaction and communication management system.
Pros
This product is really incredible - we didn't have to be tech experts to set it up because the onboarding team at Top Producer was so amazing - they helped us every step of the way to make sure we were optimizing our use and continue to communicate with the team - answering questions and helping as needed.
As for TPX itself - we love the interactivity level it gives us with our clients and our transactions - we've built our very robust transaction templates and WE DON'T MISS ANYTHING in the transaction processing - we also intentionally build relationships with the people who matter most.
Cons
We want to be able to manage conversation tracking and transaction updates on the go from a phone - the web app is not great for that. Each member of our team invested in a large tablet with Data so we could use the CRM from a car as easily as from a desk.
Reasons for Choosing TOP PRODUCER
The software was unpredictable in its "Automated" features and limited in it's communication management systems. It also cost more.Switched From
Referral Maker CRMReasons for Switching to TOP PRODUCER
It was far more robust than the others and the transaction template set up was so much easier than any other CRMResponse from Top Producer
Thanks Ben! Lets keep building relationships together!
Replied 18/02/2022
Robin
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 06/08/2024
Used this since 2005
Excellent. Used it since 2005. Customer service is good. Today Fajr answered my chat immediately and understood exactly what my question was. This is usually how it is, and they have even been through an ownership change.
Pros
Ability to send very targeted emails using the categories
Cons
I wish I didn't have to back and forth between 8 and X, but that's ok, I've learned them both and what X cannot do.
Alternatives Considered
Microsoft ExcelReasons for Switching to TOP PRODUCER
I think I used Goldmine or something like that which was discontinued. Probably price and simplicity mentioned in the reviews.
donna
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
1
2
Reviewed on 03/09/2022
Sad Decline of a Once-Great company - STAY AWAY
15+ years ago it was fantastic. Service started really dropping off by 2021. By 2022 we now have daily down time (they know about it because they openly admit to in in their emails in response to our service requests), no way to speak to a live person, and REALLY slow response times. They're cutting services, reducing usage, losing functionality....all while raising their user fees and no longer even speaking to their customers. Actively looking for a better option ASAP.
Pros
I used to like how easy the software was to use....it USED to be top-of-the-line software for those of us in the real estate business.
Cons
1. No live help (their "live chat" has never actually been helpful)
2. WAY too much down time.
3. When you try to get help with one version that's down, they try to get you to switch/upgrade to a different version of their software.
4. Fewer and fewer things function properly.
5. VERY slow online support; ZERO billing support. ZERO phone support.
Response from Top Producer
Donna, thanks for your feedback; we are sorry to hear about your experience. Live chat support lets us provide assistance as quickly as possible. We serve 6x as many customers from live chat & email rather than phone calls; wait times are <1 minute. We've received positive feedback on this service & speak to customers over the phone and use screen shares/video when it makes sense.
Regarding Top Producer Classic (8i), we maintain the functionality for as long as possible. Sometimes we have to sunset features due to external factors (e.g. Google making API changes), and sometimes it's just not technically possible to support certain features, as they're based on 15+ year-old technology.
We are bringing agents the tools they need to be successful today via our next-gen CRM, Top Producer X. TPX is built on a modern tech platform, allowing for more updates & modern features.
We are very sorry for the issues you've experienced & will be in touch to see how we can help.
Replied 21/09/2022
Fran
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5
5
Reviewed on 08/06/2024
Top Producer is the ONLY CRM to consider
My overall experience has been excellent. I have been with Top Producer from when they first created the program some 20+ years ago and have transitioned to TPx. The personalized customer service is outstanding.
Pros
Using Top Producer is easy to use and help me to maintain contact and relationships with my existing clients and future customers.
Cons
The creation of Tasks, and follow up letters and emails was challenging. In addition, the timeline was cumbersome. I think that the materials should be pre-written for the agents with the ability to customize each piece.
Heidi
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 12/09/2024
New to Top Producer
So far, it's been great. I'm just beginning the set up, but it has so far been smooth.
Pros
Pretty intuitive & helpful onboarding. Account exec was very helpful in answering questions before making my decision.
Cons
Nothing so far. I have just begun to get my account set up.
