Chrome River EXPENSE

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Chrome River EXPENSE

Emburse Chrome River Expense is a cloud-based expense management solution for mid-sized and large businesses. Key features include automated approval routing, mobile access, split expense allocation, optical character recognition (OCR) technology, configurable screens and reporting. The modern workforce wants more from business technology. They expect every application to be intuitive, elegant and work flawlessly. They need technology to work at lightning speed. Emburse Chrome River makes employees happy, which makes CFOs and AP departments even happier.
Chrome River EXPENSE Software - Chrome River Expense reporting
Chrome River EXPENSE Software - Chrome River Expense auditing
Chrome River EXPENSE Software - Chrome River Expense connect with communication tools
Chrome River EXPENSE Software - Chrome River Expense upload receipts
Chrome River EXPENSE video
Chrome River EXPENSE Software - Chrome River Expense reporting - thumbnail
Chrome River EXPENSE Software - Chrome River Expense auditing - thumbnail
Chrome River EXPENSE Software - Chrome River Expense connect with communication tools - thumbnail
Chrome River EXPENSE Software - Chrome River Expense upload receipts - thumbnail

Chrome River EXPENSE pricing

Chrome River EXPENSE does not have a free version and does not offer a free trial. Chrome River EXPENSE paid version starts at US$7.00/month.

Starting Price:
US$7.00/month
Free Version:
No
Free trial:
No

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Chrome River EXPENSE Reviews

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.4
Customer Support
4.3
5 reviews of 173 View all reviews
Karen
Karen
  • Industry: Law Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/08/2022

Paperless expense reimbursements with automated routing - great combination!

Pros

Our expense reimbursement process improved greatly when implementing Chrome River Expense 12 years ago. No more paper shuffling from in box to in box for approvals, potentially getting lost. Also, Chrome River continues to improve their product and keeps up with client demands as technology evolves.

Cons

Customer service is up and down. Chrome River now charges for changes you want to make, where that used to be baked in the subscription price. Or you can pay for an almost unlimited service model - a bit pricey, but overall worth it if you have a lot of changes to make like we do. (Changes are because our business needs often change).

Amber
  • Industry: Law Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 22/08/2019

Mercury is wonderful!

Pros

The new receipt functions within Mercury are a life saver for the auditing process. We love the way it crops and attaches the receipts to individual line items, it makes auditing a breeze rather than going through countless pages of receipts. Its a huge time saver and that is important as we have such a high volume.

Cons

Help Desk Turn Around time could be better.

Alternatives Considered

SAP Concur

Reasons for Switching to Chrome River EXPENSE

Chrome River worked better with our line of business.
Tess
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

3
Reviewed on 30/03/2021

Need more control and responsiveness from Chrome River team

- We have experienced a drastic reduction in turn around time for our help desk tickets. Untimely or disparate responses and questions back to us. Attempting to charge us extra fees when there are minor changes to our expense rules that happen regularly.

Pros

Tiles are easy to use and explain. Process for submitting and tracking expenses is user friendly.

Cons

- Importing in Pcard expenses and receipts seems to take too many steps and are at different visual points for users.
- The initial form is not configurable to select the type of expense report you are completing FIRST

Alternatives Considered

SAP Concur

Reasons for Switching to Chrome River EXPENSE

Integration with our current ERP provider Banner Ellucian
Melissa
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2019

Customizable User Friendly Expense Platform

Chrome River has worked closely with us to understand our business and business needs. The staff is innovative and eager to solve any issues your business presents.

Pros

The ability to build rules around compliance and polices is top notch.

Cons

The reporting (Analytics) isn’t as easy to navigate as it should be.

Alternatives Considered

Oracle PeopleSoft and SAP Concur

Reasons for Choosing Chrome River EXPENSE

IBM was no longer supporting their tool.

Reasons for Switching to Chrome River EXPENSE

Ultimately it was the ability to customize our user experience and policy rules.
Mark
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/05/2020

Excellent Solution for Expense Report Automation

Chrome River has been such a valuable tool for our Firm, especially with the challenges raised by COVID-19. Our ability to work with EXPENSE remotely was unaffected.

Pros

The OCR capability is fantastic...expenses can be captured from anywhere using any device and interpreted as accurately (in many case more so) than our users! Really saves time and enforces compliance.

Cons

We really don't have anything not to like...it just works!

Alternatives Considered

SAP Concur

Reasons for Switching to Chrome River EXPENSE

Partnership with practice management software, reputation, value.

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