Google Workspace

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees to join meetings without an internet connection. Google Workspace facilitates voice and video conferencing through Google Meet, with support for up to 250 participants. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs, forum, and other online measures.
Google Workspace Software - Google Workspace meetings
Google Workspace Software - Google Workspace participants
Google Workspace Software - Google Workspace board meeting
Google Workspace Software - Google Workspace joining a meeting
Google Workspace video
Google Workspace Software - Google Workspace meetings - thumbnail
Google Workspace Software - Google Workspace participants - thumbnail
Google Workspace Software - Google Workspace board meeting - thumbnail
Google Workspace Software - Google Workspace joining a meeting - thumbnail

Google Workspace pricing

Google Workspace has a free version and offers a free trial. Google Workspace paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Google Workspace

Google Workspace Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.6
Customer Support
4.3
5 reviews of 15,381 View all reviews
Enaan
Enaan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/03/2022

A great business collaboration tool

Google Workspace has been an amazing asset to my business. The apps are user-friendly and the collaboration tools are top-notch. I love the ability to easily share files and communicate with my team members. The pricing is also very affordable. The business apps integration is also a great feature - you can easily access your email, calendar, and contacts from within the workspace. Overall, I've found Google Workspace to be a great tool for business collaboration.

Pros

Google Workspace is the most complete way to work from anywhere specifically when you have to work both from home and office. Google Workspace includes Gmail, Google Calendar, Google Docs, Google Sheets and Slides. I can use all these services from one place with a single login. It's saves a huge time.
I can work with others team mate at the same time on the same document and see their changes in real time.

Cons

It is little bit hard to configure for the first time if you are not a tech savvy guys.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

For the value of time and collaboration.

Switched From

Slack

Reasons for Switching to Google Workspace

I chose Google Workspace because it is easy to use and integrates well with other Google products. It also has a good price point compared to other options.
Jen
Jen
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
0

4
Reviewed on 31/08/2022

"Worth the Price", I keep reminding myself...

My relationship with Google Workspace could definitely be described as "conflicted". I love many of the features, but other aspects, such as trying to understand their instructions and the added fees to add extra domain names, frustrates me.

Pros

What makes me stay with Workspace is the extreme capacity for file storage (you get much higher limits with a paid Workspace account, vs their free Google Drive accounts), and easy management of sending/receiving emails with one of my domain names. I appreciate how easy it is to send and receive email through my primary domain, and I like the ability to share a folder between my multiple Google email addresses. I am a "solo-preneur," but since I have many projects, I have multiple emails, and it's nice to be able to access the folder from basically every email address I've shared it with.

Cons

I really want to give Workspace higher reviews. What stops me? A few issues: 1. The fact that to add each additional domain name is an extra $12/month. 2. They say alias domains are free; they essentially redirect to a primary domain, or any other domain you've set up in your organization. But thus far, I have set up several and cannot get a single one of them to actually work. I keep getting "undeliverable" notices. 3. Their instructions are absolutely NOT "user-friendly". I dread looking up instructions on how to implement anything in Google Workspace, because their dry instructions were apparently written with the assumption that everyone reading them is on the same level of knowledge that the coders were.

Alternatives Considered

Titan Email

Reasons for Switching to Google Workspace

I have heavily considered switching to Titan Email, as I was offered a low-cost trial to this through my domain registrar. However, Google is more familiar to me (even if, as they say, "familiarity breeds contempt"). I appreciate the aspects of Google Workspace that I use regularly, and don't want to trade one set of problems for other problems another set-up might potentially cause me.
Denis
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/04/2024

A must Have A/V/W Conferencing GURU

Pros

Google Workspace makes it easy to access all office tools in one digital workspace from audio, video conferencing to document management.

Cons

Google has the best IT tools, I do not experience any problem when using GW.

Annalisa
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

3
Reviewed on 22/05/2019

GSuite Makes Process Collaboration Easy

That being said, overall, GSuite is one of the most-used tools by me. I work with data sets, creative projects, photos, and more as a Social Media Coordinator and Admin. My joint-role means I'm working on a lot of different kinds of projects, and my fast-paced timelines means the consolidation of tools in one place makes G Suite super appealing and efficient. Highly recommend.

Pros

It's so easy to collaborate with GSuite. Just this week we kicked-off a complete overhaul of our processes due to retiring staff, and desire for standardization. I'll focus on Team Drives, and document sharing:
-With GSuite, we set up a Team Drive that all staff have access to. It's easy to find when you click Drive, right there under your personal drive.
-Using Gsuite allowed not only our manager, but also staff, to create folders as buckets of processes. For example, we use Slate, and an older CRM system, Banner, which each have wildly different levels of technical execution, but are used at the same time. Our staff just dumped a bunch of individual processes which we can now view, edit, and share back as the standardization process continues.
-Easy to see who made edits, and when. So, if we have a question about a process line, we'll simply look to the edit, and can easily track and clarify questions.
-GSuite does, however, have an incredible range of tools, which are all equally visible, editable, and sharable. One of the most values tools I use at work.

Cons

There are only a few cons about GSuite.
-In Google Sheets in GSuite, the organization and visual user interface is not optimal. Because whatever was just edited shows up at the top, there's no way to predict a good method of searching for documents.
-GSuite in general has this issue with visual user interface among projects, including Sheets

John
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/02/2024

Great alternative to other Office Suites

Only working with it since December 18 as it is my companies preferred office suite, I found it very easy to adapt to and a little bit more intuitive to use. Unlearning 30 years of using a different platform was the only thing that makes it hard. If GW is all you have every been exposed to it is easy to learn and operate within.

Pros

Ease of use. With over 30 years experience with the major competitor, Google Workspace was very easy to pick up. Help and training resources are readily available, and easy to understand. The interoperability between google branded programs in workspace is pretty intuitive and seamless.

Cons

It some ways it is not as robust as Microsoft, but it makes up for it in ease of use. Google does not have open API with some third party programs (DocTract) for instance. Which does require us to have a subscription to Microsoft as well. There are some advanced functions that have been brought into Power Point that Google slides does not keep up with. I wish they did. I would still recommend Google as a good alternative.

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