Google Workspace

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees to join meetings without an internet connection. Google Workspace facilitates voice and video conferencing through Google Meet, with support for up to 250 participants. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs, forum, and other online measures.
Google Workspace Software - Google Workspace meetings
Google Workspace Software - Google Workspace participants
Google Workspace Software - Google Workspace board meeting
Google Workspace Software - Google Workspace joining a meeting
Google Workspace video
Google Workspace Software - Google Workspace meetings - thumbnail
Google Workspace Software - Google Workspace participants - thumbnail
Google Workspace Software - Google Workspace board meeting - thumbnail
Google Workspace Software - Google Workspace joining a meeting - thumbnail

Google Workspace pricing

Google Workspace has a free version and offers a free trial. Google Workspace paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Free Version:
Yes
Free trial:
Yes

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Google Workspace Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.6
Customer Support
4.3
5 reviews of 15,307 View all reviews
Stephanie
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 25/03/2022

Smooth, Scheduled Workdays

As I stated earlier, I'm so proud of what I've built and what I've accomplished through my online business. I have come so far and I genuinely wanted to rate Google Workspace because it's become so critical to me. I depend on it like I do my doctor. It tells me when my appointments are, when a file is done copying, & so forth. Thank you Google.

Pros

I am habitually lazy and I procrastinate worse than anyone I know but ever since I've started my own business, I've been able to keep those habits at bay thanks to software like Google Worspace. I LOVE the calendar, the real-time updates, collaboration, third-party integration, & especially task management. Without that, my business is lost. We use this software hourly. It's critical to my business!

Cons

I feel like they could make it more simple to work offline with your documents. There isn't exactly a moment I'm offline generally, but there are sometimes unexpected outages. Either way, there's really nothing negative I have to say about this software.

Jen
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
0

4
Reviewed on 31/08/2022

"Worth the Price", I keep reminding myself...

My relationship with Google Workspace could definitely be described as "conflicted". I love many of the features, but other aspects, such as trying to understand their instructions and the added fees to add extra domain names, frustrates me.

Pros

What makes me stay with Workspace is the extreme capacity for file storage (you get much higher limits with a paid Workspace account, vs their free Google Drive accounts), and easy management of sending/receiving emails with one of my domain names. I appreciate how easy it is to send and receive email through my primary domain, and I like the ability to share a folder between my multiple Google email addresses. I am a "solo-preneur," but since I have many projects, I have multiple emails, and it's nice to be able to access the folder from basically every email address I've shared it with.

Cons

I really want to give Workspace higher reviews. What stops me? A few issues: 1. The fact that to add each additional domain name is an extra $12/month. 2. They say alias domains are free; they essentially redirect to a primary domain, or any other domain you've set up in your organization. But thus far, I have set up several and cannot get a single one of them to actually work. I keep getting "undeliverable" notices. 3. Their instructions are absolutely NOT "user-friendly". I dread looking up instructions on how to implement anything in Google Workspace, because their dry instructions were apparently written with the assumption that everyone reading them is on the same level of knowledge that the coders were.

Alternatives Considered

Titan Email

Reasons for Switching to Google Workspace

I have heavily considered switching to Titan Email, as I was offered a low-cost trial to this through my domain registrar. However, Google is more familiar to me (even if, as they say, "familiarity breeds contempt"). I appreciate the aspects of Google Workspace that I use regularly, and don't want to trade one set of problems for other problems another set-up might potentially cause me.
Alexandra
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/12/2023

Great One stop shop

Pros

I like how everything is under one system and links instead of utilizing different systems.

Cons

I don’t like learning the different tools of how to use Google sheets

Annalisa
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

3
Reviewed on 22/05/2019

GSuite Makes Process Collaboration Easy

That being said, overall, GSuite is one of the most-used tools by me. I work with data sets, creative projects, photos, and more as a Social Media Coordinator and Admin. My joint-role means I'm working on a lot of different kinds of projects, and my fast-paced timelines means the consolidation of tools in one place makes G Suite super appealing and efficient. Highly recommend.

Pros

It's so easy to collaborate with GSuite. Just this week we kicked-off a complete overhaul of our processes due to retiring staff, and desire for standardization. I'll focus on Team Drives, and document sharing:
-With GSuite, we set up a Team Drive that all staff have access to. It's easy to find when you click Drive, right there under your personal drive.
-Using Gsuite allowed not only our manager, but also staff, to create folders as buckets of processes. For example, we use Slate, and an older CRM system, Banner, which each have wildly different levels of technical execution, but are used at the same time. Our staff just dumped a bunch of individual processes which we can now view, edit, and share back as the standardization process continues.
-Easy to see who made edits, and when. So, if we have a question about a process line, we'll simply look to the edit, and can easily track and clarify questions.
-GSuite does, however, have an incredible range of tools, which are all equally visible, editable, and sharable. One of the most values tools I use at work.

Cons

There are only a few cons about GSuite.
-In Google Sheets in GSuite, the organization and visual user interface is not optimal. Because whatever was just edited shows up at the top, there's no way to predict a good method of searching for documents.
-GSuite in general has this issue with visual user interface among projects, including Sheets

Humberto
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2023

Collaboration and agility at work

Collaborative work would not be the same for the organization without this suite, the security and great capabilities that we use throughout the years of use generates great confidence in its use, its innovation and continuous development has been vital to support the growth of our organization.

Pros

The large number of tools they have to collaborate in real time, in addition to their laboratory of new functionalities that does not stop, their versatility and ease, all these aspects make it a great tool for the daily work of the organization.

Cons

There are few things I don't like about the tool, but one of them is that they don't have a tool that is as used or popular to compete with the project management solution.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

The easy adaptation of the organization's users is one of the factors that most influenced the choice of this solution instead of others.

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