About ShipStation
ShipStation pricing
ShipStation does not have a free version but does offer a free trial. ShipStation paid version starts at US$9.00/month.
Alternatives to ShipStation
ShipStation Reviews
Feature rating
- Industry: Warehousing
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
ShipStation Is the Best e-Commerce Shipping Tool!
ShipStation was an excellent tool to help grow my small business. I am able to see orders from multiple stores that I operate. I have shipped over 20,000 items and I am still shipping products using ShipStation. The
Pros
It is by far the best e-Commerce tool for shipping and logistics. It helped me grow and run my business immensely. I was able to easily plug in the stores that I operate and it worked like a charm. It populated all the orders without any problem. I also liked the shipping discounts that it provided, as well.
Cons
I found it a little clunky to use at first. I had trouble navigating the orders. It is really a warehouse type of tool which I had to get used to. I had to learn to how to navigate using the software which didn't seem as intuitive as shipping on eBay or Etsy, for example.
Alternatives Considered
BigCommerceReasons for Choosing ShipStation
Stamps.com is also a mandatory subscription to utilize USPS postage. So technically I am still using it but I use it through ShipStation. Previously, I was just using Stamps.com by itself but was unable to connect accounts and get the amazing discounts that ShipStation provides me now.Switched From
Stamps.comReasons for Switching to ShipStation
BigCommerce SUCKS. I used BigCommerce and set up an entire store only to find out that it is the worst service. It was terrible and I am so happy I made the switch to ShipStation from BigCommerce. BigCommerce is expensive and locked me into a platform that I didn't want to use. I had to completely redesign everything and wasn't able to use the shipping platform because it was just hard to navigate and poorly designed.- Industry: Sporting Goods
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
A great shipping software for E-commerce
I’ve had nothing but a great experience. It has helped me setup distribution locations with all the tools they need to run an efficient fulfillment service.
Pros
Seamless integration to a website run on a platform such as Shopify, Wordpress etc. makes managing and fulfilling orders much more efficient saving time and money.
Cons
I don’t love having to pay a monthly fee to use the software but I do think the tiered pricing is worth it based on the time shipstation will save you.
Alternatives Considered
ShippoReasons for Switching to ShipStation
While I actually use both depending on the location I prefer shipstation due to its ease of fulfillment and how well it integrates with our websites.- Industry: Apparel & Fashion
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Easy system if you have basic needs.
OK for basic needs but I will be searching for another company in the near future as my company expands.
Pros
Super easy to ship items and great rates for very basic orders.
Cons
The customer service is nonexistent unless you are a high spending client. They do not respond to emails and the phone line is not available to lower use clients. This makes me not want to scale with the company if they cannot help a growing business why would you want to use them when you are bigger.
- Industry: Sporting Goods
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Small business with small packages
We have used ShipStation for several years and have no intentions of moving away from it.
Pros
Once it is set up with all of your products it rolls along without much attention. I also like the variety of reports I can pull.
Cons
They no longer have account managers so customer service can be a challenge.
- Industry: Packaging & Containers
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Shipstation no matter how big or small
We have been using shipstation for about 2 years and we do not plan on switching anytime soon.
Pros
Shipstation is great for our warehouse associates as they see our orders come in and even provide status updates on how long the shipment has been in the queue. It is also great for even providing Sales Reports and Shipping reports.
Cons
There was a bit of a learning curve for Shipstation for our specific standard operating procedure but it works regardless.
