About Lavu POS
Lavu POS pricing
Lavu POS does not have a free version and does not offer a free trial. Lavu POS paid version starts at US$59.00/month.
Alternatives to Lavu POS
Lavu POS Reviews
Feature rating
- Industry: Wine & Spirits
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Love Lavu and the team !
My experience with Lavu is second to none insofar as POS systems. We love this system and look forward to seeing the new implementation once released in November.
Pros
This software continues to grow with the customer demands. We seem to never be outdated or lacking. The servers have an ease of use on the floor with the iPads at table side. We love the software so much so that we will be implementing it at two other facilities.
Cons
There are cons to each software but there is not a dealbreaker for us with this software. It continues to grow and with that growth sometimes there seems to be the older than time conflict between tech and accounting due to reports however, the Lavu team are able to populate these reports in a timely manner. We have gotten everything we need from this program to meet the consumer demand of our growing winery.
Alternatives Considered
Toast POSReasons for Switching to Lavu POS
The service team was extremely helpful in designing the system to meet our needs. Ironically we are more busy than we ever have been and this software and the tech team have been amazing in helping us realize the potential of what we can do with this software and realize efficiency through growth. We are happy to have made this decision.Response from Lavu
Hi Gladys, thanks for your feedback. We appreciate hearing firsthand from our customers, and it really helps to hear what works so great and what can be improved upon. We appreciate your business and we thank you for being a loyal Lavu customer!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great inventory and POS software
Great inventory and POS software. Ease of use and easy to teach employees to use.
Pros
Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.
Cons
Have to manually bath credit cards at end of day.
Response from Lavu
Hi Michael, thanks so much for your review! We're very happy that Lavu helped your multiple locations streamline operations. We appreciate your business!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Stay Away!
I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. Last remaining hardware piece originally promised arrived 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fix, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time. They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i
Pros
There are no Pros, this is an awful system and the worst customer service / sales team in the industry
Cons
Be very careful when they offer you interest free financing for the hardware, that's how they trick you into paying the software fee for 3 years in advance with NO way out
Alternatives Considered
Toast POSReasons for Choosing Lavu POS
Was looking for a more robust systemSwitched From
Mad Mobile Restaurant POSReasons for Switching to Lavu POS
Their sales people promise the world and then some. You find out way too late they can't deliver.Response from Lavu
Hi Guy, thank you for your feedback. We really appreciate hearing how Lavu worked for your business, and what can be improved.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Customer service
Great
Pros
Always prompt and efficient . They walknuoubthrough to make sure that you have gotten through, and that you are comfortable.
Cons
It does not link my inventory and doesn't have the capacities to do so
Response from Lavu
Hi Malaika,
Thank you so much for your feedback! We really appreciate it. It is great to hear how well Lavu is working for you. If you ever have any issues, please do not hesitate to reach out.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent POS for beginners
Pros
Is an easy to use, easy to program POS system. We use it from the beginning of our opening. Easy to use for employees and low cost for owners.
Cons
Probably make improvement on the schedule part to be more robust.
Reasons for Switching to Lavu POS
Prices, and easy use and opportunity to growResponse from Lavu
Hi Angel, thank you for your feedback! We are always trying to improve our POS system, and scheduling is on that list!
