About Lavu POS

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program. In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an ‘86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.
Lavu POS Software - Our starter bundle comes with everything you need to get you restaurant up and running! Includes iPad, stand, cash drawer, printer and card reader.
Lavu POS Software - Easily add and edit both modifiers and optional modifiers for any menu item.
Lavu POS Software - Create and split checks by item, seat number, table, and more.
Lavu POS Software - Gain access to robust reporting through our Control Panel.
Lavu POS Software - Lavu's Self-Ordering Kiosk eliminates long lines and wait times.
Lavu POS video
Lavu POS Software - Our starter bundle comes with everything you need to get you restaurant up and running! Includes iPad, stand, cash drawer, printer and card reader. - thumbnail
Lavu POS Software - Easily add and edit both modifiers and optional modifiers for any menu item. - thumbnail
Lavu POS Software - Create and split checks by item, seat number, table, and more. - thumbnail
Lavu POS Software - Gain access to robust reporting through our Control Panel. - thumbnail
Lavu POS Software - Lavu's Self-Ordering Kiosk eliminates long lines and wait times. - thumbnail

Lavu POS pricing

Lavu POS does not have a free version and does not offer a free trial. Lavu POS paid version starts at US$59.00/month.

Starting Price:
US$59.00/month
Free Version:
No
Free trial:
No

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Lavu POS Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.3
Customer Support
4.1
5 reviews of 169 View all reviews
Gladys
  • Industry: Wine & Spirits
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/07/2022

Love Lavu and the team !

My experience with Lavu is second to none insofar as POS systems. We love this system and look forward to seeing the new implementation once released in November.

Pros

This software continues to grow with the customer demands. We seem to never be outdated or lacking. The servers have an ease of use on the floor with the iPads at table side. We love the software so much so that we will be implementing it at two other facilities.

Cons

There are cons to each software but there is not a dealbreaker for us with this software. It continues to grow and with that growth sometimes there seems to be the older than time conflict between tech and accounting due to reports however, the Lavu team are able to populate these reports in a timely manner. We have gotten everything we need from this program to meet the consumer demand of our growing winery.

Alternatives Considered

Toast POS

Reasons for Switching to Lavu POS

The service team was extremely helpful in designing the system to meet our needs. Ironically we are more busy than we ever have been and this software and the tech team have been amazing in helping us realize the potential of what we can do with this software and realize efficiency through growth. We are happy to have made this decision.

Response from Lavu

Hi Gladys, thanks for your feedback. We appreciate hearing firsthand from our customers, and it really helps to hear what works so great and what can be improved upon. We appreciate your business and we thank you for being a loyal Lavu customer!

Replied 11/07/2022
Michael
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2019

Great inventory and POS software

Great inventory and POS software. Ease of use and easy to teach employees to use.

Pros

Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.

Cons

Have to manually bath credit cards at end of day.

Response from Lavu

Hi Michael, thanks so much for your review! We're very happy that Lavu helped your multiple locations streamline operations. We appreciate your business!

Replied 07/07/2022
Guy
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

1
Reviewed on 23/10/2020

Stay Away!

I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. Last remaining hardware piece originally promised arrived 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fix, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time. They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i

Pros

There are no Pros, this is an awful system and the worst customer service / sales team in the industry

Cons

Be very careful when they offer you interest free financing for the hardware, that's how they trick you into paying the software fee for 3 years in advance with NO way out

Alternatives Considered

Toast POS

Reasons for Choosing Lavu POS

Was looking for a more robust system

Reasons for Switching to Lavu POS

Their sales people promise the world and then some. You find out way too late they can't deliver.

Response from Lavu

Hi Guy, thank you for your feedback. We really appreciate hearing how Lavu worked for your business, and what can be improved.

Replied 11/07/2022
Malaika
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2022

Customer service

Great

Pros

Always prompt and efficient . They walknuoubthrough to make sure that you have gotten through, and that you are comfortable.

Cons

It does not link my inventory and doesn't have the capacities to do so

Response from Lavu

Hi Malaika,

Thank you so much for your feedback! We really appreciate it. It is great to hear how well Lavu is working for you. If you ever have any issues, please do not hesitate to reach out.

Replied 07/12/2022
Angel
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2022

Excellent POS for beginners

Pros

Is an easy to use, easy to program POS system. We use it from the beginning of our opening. Easy to use for employees and low cost for owners.

Cons

Probably make improvement on the schedule part to be more robust.

Alternatives Considered

Avaya UCaaS, Clover and Toast POS

Reasons for Switching to Lavu POS

Prices, and easy use and opportunity to grow

Response from Lavu

Hi Angel, thank you for your feedback! We are always trying to improve our POS system, and scheduling is on that list!

Replied 22/02/2022

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