About Microsoft Outlook

Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone. Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Assistant. Microsoft Outlook is free for personal use, and subscriptions for business or education use are offered through various monthly and annual Microsoft 356 packages. Support is provided via a knowledge base, community forum, and online help desk.
Microsoft Outlook Software - Microsoft Outlook web and mobile app
Microsoft Outlook Software - Microsoft Outlook @mentions
Microsoft Outlook Software - Microsoft Outlook inboxes
Microsoft Outlook Software - Microsoft Outlook email restrictions
Microsoft Outlook Software - Microsoft Outlook calendar
Microsoft Outlook Software - Microsoft Outlook web and mobile app - thumbnail
Microsoft Outlook Software - Microsoft Outlook @mentions - thumbnail
Microsoft Outlook Software - Microsoft Outlook inboxes - thumbnail
Microsoft Outlook Software - Microsoft Outlook email restrictions - thumbnail
Microsoft Outlook Software - Microsoft Outlook calendar - thumbnail

Microsoft Outlook pricing

Microsoft Outlook has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

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Microsoft Outlook Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.4
Customer Support
4.1
5 reviews of 1,287 View all reviews
Laura
  • Industry: Religious Institutions
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 09/11/2022

Pleasantly surprised!

We use Outlook exclusively and coming from a company that didn't use Outlook, I was skeptical. I'd heard that Outlook was difficult to use, however, that was proven wrong. Using Outlook has been a positive experience and I wouldn't go back!

Pros

Honestly, there are many things I like about this software, but I will try to narrow it down to what I like the most, difficult, but here goes. I like the layout feature. On any given day I can have numerous meetings and emails, and sometimes those meetings change location/topic and I'm notified of those changes via email. The fact that I can view my calendar and emails makes it easy to have the details I need so I don't miss the communication and I can be where I need to be. I also like the 'Notes' and 'To Do' features. I can do a brain dump and know that it's all in the same area, I don't need another application. Pinning/flagging/ and rating the priority of emails makes organization simple and ensures the higher priority items are upfront so I don't miss them. Lastly, the option to have a video meeting when creating a calendar meeting is a win! I don't have to move from one application to another and risk missing details. It's all right there! Basically, the fact that all I need is in one place ensures my time is used effectively and efficiently and that is a WIN!

Cons

This is hard to say because I don't know how the back end of things works, that's why we have a tech team, but I've run into trouble when trying to log into my work email on a personal device (phone, computer). The layers of security are great for safety, but it's a pain when I can't get in touch with the tech administrator to give me the access code to log in. I appreciate the security aspect, but it makes the ease of use a bit more difficult initially.

Claude Real
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 05/11/2022

Best email management tool even if not perfect!

Even if there are things that irritates me on my day to day work, Outlook remains the best cross platforms email and calendar management tool. That being said, if I had to work only on Mac I would probably switch to the apple softwares since they're easier and more quick to sync than Outlook. If you're using Microsoft Teams on a regular basis like me, Outlook is definitely a required to have because the two softwares works well together.

Pros

For email management, Outlook remains the best tool. It easy to order the emails in subfolders, to create archiving rules, to create auto-reply rules and to manage rendezvous using the calendar (however mainly on Windows). I also greatly appreciate the direct relation with OneNote and Microsoft ToDo.

Cons

As a graphic designer and a business analyst, I often have to work on both Windows, Mac, Android and iOS. Outlook on Windows is perfect and works great, but the Mac version is limited and buggy. On the Android and iOS version, Outlook takes up so much resources that in the end I often use the default mail apps of the platform instead of the Outlook apps. The calendar of Outlook works great on Windows and Mac, but it's a pain to use in iOS and Android.

Alternatives Considered

Gmail, iCloud and Zoho Mail

Reasons for Switching to Microsoft Outlook

Because of its deep relations with Microsoft Teams and its multiple platforms compatibilities.
Gábor
  • Industry: Automotive
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/10/2022

Outlook everywhere

From user point of view: As an MS product is works well with others with the family. There are some rival out there, mostly Apple's solution, maybe HP's, yet the possibilities of Outlook, and with or without the 3rd party add-ons are very good. Comparing it to Word is has far less features, Excel table visualization or integration could be more featureful, yet this is an e-mailing sw. I have seen Outlook nearly at every company as you may get is for free e.g.: within a package of O365, or as an individual software with the Professional package. In the "Pros" you may see how Outlook can be the no. 1 sw. for you. Yes, there are rivals everywhere, yet for mailing, I find the Outlook to be the best.From admin point of view: With MS Exchange they are a superb combo, either you are using it On-premise or On-demand. Latter over the last 5 years, did have a huge development and became stable and now are the leaders, on-premise Infrastructure: For on-premise instances failover, correctly set loadbalancers, some easy white listing solution, backup methodology and mostly, a qualified staff is needed.For on-demand, some of these still needed, mostly the staff, some pains can be forgotten with the maintenance and the TCO is reduced.

Pros

Similar layout to other MS sw. you may already knowCan get response about mail deliveryFast, accurateCan embed files, pictureQuick action bar is customizableCustomizable settings"Works" offline tooLinks to files, web pages can be used wellCan mention name, delegate task, conduct marketing campaigns, even do polls

Cons

"Delivery" success often depends on other components, settingsSometimes does not save draft letter, nor automaticallyGeneral SPAM filtering could be in place, could be betterSearch options layout was better in the old versionsCalendar for other participants can act weirdLot of phishing can be made with it

Anibal
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 06/10/2022

App Keeps getting every Year

Overall, I still love the app.

Pros

What I love about the software is the ability to add different email addresses. This saves my computer a ton of ram because I don't need to have those email opened on my browser.

I also love the ability how SharePoint and outlook are all connected, thus allowing me to use Power Query on a spreadsheet to view certain data I want to see or evaluate.

Cons

I don't like how the app still includes certain features on the web version that it isn't available on the app itself.

Web Outlook allows you to create a "Microsoft To Do Task" by just highlighting any text inside the body of your mail, meanwhile outlook as an app is unable to do so.

Also, I don't like that Outlook takes Storage away from my computer per every email I setup, so for those who´s got a laptop of 128GB or less. I don't personally recommend having too many accounts.
I manage 4 email and I had to keep one away because that mail was eating too much GB from my computer storage.

Sandra
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 04/10/2022

Top webmail and email client.

I would describe my overall experience as a miffed win.
Outlook is reliable and secure yet hard to work with. Categorizing emails helps but I would rather have the freedom to assign sub-inboxes and the ability to pin more than 2-3 emails. I would rather replace the thickened blue bar with other identifiers for new messages -- a shaded background?
One of the most important things Outlook has to offer is the integration with Microsoft teams and Microsoft 365.
I would advise considering your need for reliability compared to synchronization before making a decision.
The pros do outnumber the cons within Outlook.

Pros

- Performs well.
- Trustworthy company and email address.
- High reliability.
- High security.
- Consistently delivers all attachments (Perhaps slowly)
- Freedom to choose theme.
- Android app -- Microsoft edge shortcut.
- Email client and webmail -- manage all components of email.
- Integrations that better time management.
- Calendar.

Cons

- Slow synchronization and delivery.
- Not practical compared to other email clients and webmail.
- Poor inbox management and filter.

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