About MakeShift

MakeShift is a web and mobile employee scheduling solution for people-first businesses in fast-paced industries such as healthcare, hospitality, retail, construction, and recreation. It lets you build schedules faster, track time and attendance more accurately and communicate with employees in real-time, and on the go. Using MakeShift’s web or mobile app (Android or iOS), managers and schedulers can easily see who is available to work, identify gaps, and quickly build schedules based on projected or actual demand. It’s all drag and drop with ready-made or custom shift templates and intuitive shortcuts like “Copy and Paste Schedule” and “Repeat Last Week”. Managers can also track time & attendance more accurately with GPS-enabled clock in and clock out functionality. This ensures that the right people are working at the right place, at the right time. Syncing timesheets to popular payroll and HR solutions such as ADP, BambooHR, Intuit QuickBooks, and Alliance HCM is also seamless via MakeShift’s built-in integrations with these systems. On the employee side of things, MakeShift makes the scheduling process collaborative by letting employees enter their preferred availability for managers to see, as well as pick, drop and swap shifts with their co-workers right from their smartphone. Real-time communication keeps managers in the loop on any changes and lets them approve or decline shift exchanges immediately. The result? Fewer unfilled shifts, better work-life balance, happier employees and a healthier bottom line.
MakeShift Software - View who's working which shifts from desktop or mobile
MakeShift Software - Assign and accept shifts from your phone
MakeShift Software - MakeShift app is available for IOS and Android
MakeShift Software - Set availability and communicate between employees and managers from your phone
MakeShift Software - View who's working which shifts from desktop or mobile - thumbnail
MakeShift Software - Assign and accept shifts from your phone - thumbnail
MakeShift Software - MakeShift app is available for IOS and Android - thumbnail
MakeShift Software - Set availability and communicate between employees and managers from your phone - thumbnail

MakeShift pricing

MakeShift does not have a free version but does offer a free trial. MakeShift paid version starts at US$2.50/month.

Starting Price:
US$2.50/month
Pricing Details:
To receive accurate pricing information, contact MakeShift directly.
Free Version:
No
Free trial:
Yes

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MakeShift Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 42 View all reviews
Annetta G. Annetta G.
  • Industry: Retail
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2021

Great scheduling software!

Pros

MakeShift makes it easy to schedule and track my employees attendance. The app makes the most up-to-date schedule available to all employees as soon as any changes are made.

Cons

Very easy to use and integration with ADP Workforce Now is seamless.

Response from MakeShift

Thank you for your review Annetta! We are so glad to hear that you are finding value in MakeShift and utilizing our integration with ADP Workforce Now.

Replied 22/10/2021
Ryan K. Ryan K.
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 14/10/2021

Features particular to restaurants would be helpful

Pretty good, feel it is better suited for businesses that have less variations week to week in terms of shifts and people scheduled though.

Pros

Solid layout and easy to use for both employers and employees

Cons

No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.

Alternatives Considered

7shifts

Reasons for Switching to MakeShift

Pricing

Response from MakeShift

Hi Ryan,

Thank you for your review! Copy and paste features are available in the gear icon at the top right of your department schedule. You can actually copy and paste your whole schedule week to week, and make adjustments as you need to, without having to create an entire new schedule! If you'd like to learn more, please drop us a note at [email protected] Thanks again!

Replied 22/10/2021
Tom K. Tom K.
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

3
Reviewed on 31/08/2021

Great product for you if simplicity is important

Function is a bit too basic and they’re not prone to changes. Instead of taking my feedback and sharing with the dev group, it seems like the dev group has their own agenda. So I use what I get.

Pros

It’s very basic and simple to use. Straightforward. Integration with ADP Canada is very important for the [SENSITIVE CONTENT].

Cons

Having to use 3 apps - manager app, scheduling app, and messenger app, makes it hard to manage.

Alternatives Considered

HotSchedules, When I Work and 7shifts

Reasons for Switching to MakeShift

I didn’t… I moved from MakeShift to 7Shifts for the reasons above. It’s a good app, just that it’s not for me…
Brandon H. Brandon H.
  • Industry: Retail
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2021

User friendly and Easy to Use

I absolutely love using MakeShift to distribute my teams schedule. They can see shift changes in real time and immediately receive schedules when they are published. This eliminates all the confusion we had in the past with team members not knowing their schedule or making weekly calls to the store to find out what shifts they are working.

Pros

Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules.

Cons

I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.

Response from MakeShift

Hi Brandon, thank you for your thorough review! We are so glad to hear that MakeShift has helped streamline your scheduling process and has eliminated all confusion you may have experienced in the past. We also appreciate your comments regarding your ADP integration. Please drop us a note at [email protected] as we do have the ability to sync time off from ADP WFN to MakeShift. We should be able to turn this on very quickly for you!

Replied 22/10/2021
Jennifer S. Jennifer S.
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2021

Decent Timeclock and scheduling software

Customer service has always been responsive. They are good about communicating upcoming changes and down time. Overall it is an easy, simple scheduling and timeclock tool.

Pros

What I like most about Makeshift is that it is easy to export data for import into ADP.

Cons

What I like least about Makeshift is the inability to have a department where managers can clock in and out without them being able to edit their own time, the inability to view an overall timesheet for an employee, the inability to have a good system for tracking absences.

Response from MakeShift

Hi Jennifer, thank you for the feedback! We appreciate your comments and will be sure to present them to our product team. We are working on a feature that will prevent managers from editing their own time, and will be sure to communicate this to you when it becomes available. Thanks again!

Replied 22/10/2021

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