About MakeShift

MakeShift is a web and mobile employee scheduling solution for people-first businesses in fast-paced industries such as healthcare, hospitality, retail, construction, and recreation. It lets you build schedules faster, track time and attendance more accurately and communicate with employees in real-time, and on the go. Using MakeShift’s web or mobile app (Android or iOS), managers and schedulers can easily see who is available to work, identify gaps, and quickly build schedules based on projected or actual demand. It’s all drag and drop with ready-made or custom shift templates and intuitive shortcuts like “Copy and Paste Schedule” and “Repeat Last Week”. Managers can also track time & attendance more accurately with GPS-enabled clock in and clock out functionality. This ensures that the right people are working at the right place, at the right time. Syncing timesheets to popular payroll and HR solutions such as ADP, BambooHR, Intuit QuickBooks, and Alliance HCM is also seamless via MakeShift’s built-in integrations with these systems. On the employee side of things, MakeShift makes the scheduling process collaborative by letting employees enter their preferred availability for managers to see, as well as pick, drop and swap shifts with their co-workers right from their smartphone. Real-time communication keeps managers in the loop on any changes and lets them approve or decline shift exchanges immediately. The result? Fewer unfilled shifts, better work-life balance, happier employees and a healthier bottom line.
MakeShift Software - View who's working which shifts from desktop or mobile
MakeShift Software - Assign and accept shifts from your phone
MakeShift Software - MakeShift app is available for IOS and Android
MakeShift Software - Set availability and communicate between employees and managers from your phone
MakeShift Software - View who's working which shifts from desktop or mobile - thumbnail
MakeShift Software - Assign and accept shifts from your phone - thumbnail
MakeShift Software - MakeShift app is available for IOS and Android - thumbnail
MakeShift Software - Set availability and communicate between employees and managers from your phone - thumbnail

MakeShift pricing

MakeShift does not have a free version but does offer a free trial. MakeShift paid version starts at US$2.75/month.

Starting Price:
US$2.75/month
Free Version:
No
Free trial:
Yes

Alternatives to MakeShift

MakeShift Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 114 View all reviews
Don
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/10/2021

Makeshift review

I really like the software because of it's ease of use, particularly with the mobile app and really don't have any issues with it.

Pros

The mobile app is every easy to use and allows our associates to see their schedules and changes plus it allows them to contact other associates for shift changes. It is also very easy to create our weekly schedules.

Cons

The only issue I have with the software (which might be on our IT's side) is when an associate asks for vacation time in Makeshift it does not integrate into ADP like the schedule does.

Response from MakeShift

Hi Don, thank you for your feedback! We are glad to hear your team has found value in our mobile apps. ADP does not allow us to input time off into their system, however we do offer the ability to sync time off from ADP into MakeShift for scheduling purposes. If you'd like to learn more, please reach out to us at [email protected] and we would be happy to assist!

Replied 22/10/2021
Ryan
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 14/10/2021

Features particular to restaurants would be helpful

Pretty good, feel it is better suited for businesses that have less variations week to week in terms of shifts and people scheduled though.

Pros

Solid layout and easy to use for both employers and employees

Cons

No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.

Alternatives Considered

7shifts

Reasons for Switching to MakeShift

Pricing

Response from MakeShift

Hi Ryan,

Thank you for your review! Copy and paste features are available in the gear icon at the top right of your department schedule. You can actually copy and paste your whole schedule week to week, and make adjustments as you need to, without having to create an entire new schedule! If you'd like to learn more, please drop us a note at [email protected]. Thanks again!

Replied 22/10/2021
Rhon
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 13/09/2022

Difficult communication for overtime

Overall good, except with above

Pros

It's easy to see what shifts are open and who's working them

Cons

When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances

Response from MakeShift

Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to [email protected].

Replied 21/09/2022
Susan
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 01/09/2022

Makeshift in Strathmore

Overall experience is very good from the product itself, to the online support.

Pros

Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs.

Cons

One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in.
I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift.

Response from MakeShift

Thank you so much for your feedback Susan! If you have any difficulties with your schedule, please feel free to reach out to our support team at [email protected] so we can investigate and correct the issue!

Replied 21/09/2022
Jennifer
  • Industry: Recreational Facilities & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2021

5 stars!

I've had a great experience using MakeShift. The program is very easy to use and any technical issues are dealt with very quickly.

Pros

Very easy to use. Employees love the flexibility of being able to request days off and to switch/pick up shifts with their co-workers. The system has saved our Managers hours of work put in to scheduling and rectifying scheduling conflicts.

Cons

As an admin on the account, I don't have the ability to view the posted/dropped shifts in the same way a regular user on the app has. Having this ability would allow me to anticipate shortages.

Response from MakeShift

Hi Jennifer, thank you so much for your review. We're glad to hear that you've had a great experience and that your managers have been able to save hours of work! We appreciate your feedback regarding our shift exchange functionality and will let our product team know!

Replied 22/10/2021

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