About MakeShift

MakeShift is a web and mobile employee scheduling solution for people-first businesses in fast-paced industries such as healthcare, hospitality, retail, construction, and recreation. It lets you build schedules faster, track time and attendance more accurately and communicate with employees in real-time, and on the go. Using MakeShift’s web or mobile app (Android or iOS), managers and schedulers can easily see who is available to work, identify gaps, and quickly build schedules based on projected or actual demand. It’s all drag and drop with ready-made or custom shift templates and intuitive shortcuts like “Copy and Paste Schedule” and “Repeat Last Week”. Managers can also track time & attendance more accurately with GPS-enabled clock in and clock out functionality. This ensures that the right people are working at the right place, at the right time. Syncing timesheets to popular payroll and HR solutions such as ADP, BambooHR, Intuit QuickBooks, and Alliance HCM is also seamless via MakeShift’s built-in integrations with these systems. On the employee side of things, MakeShift makes the scheduling process collaborative by letting employees enter their preferred availability for managers to see, as well as pick, drop and swap shifts with their co-workers right from their smartphone. Real-time communication keeps managers in the loop on any changes and lets them approve or decline shift exchanges immediately. The result? Fewer unfilled shifts, better work-life balance, happier employees and a healthier bottom line.
MakeShift Software - View who's working which shifts from desktop or mobile
MakeShift Software - Assign and accept shifts from your phone
MakeShift Software - MakeShift app is available for IOS and Android
MakeShift Software - Set availability and communicate between employees and managers from your phone
MakeShift Software - View who's working which shifts from desktop or mobile - thumbnail
MakeShift Software - Assign and accept shifts from your phone - thumbnail
MakeShift Software - MakeShift app is available for IOS and Android - thumbnail
MakeShift Software - Set availability and communicate between employees and managers from your phone - thumbnail

MakeShift pricing

MakeShift does not have a free version but does offer a free trial. MakeShift paid version starts at US$2.75/month.

Starting Price:
US$2.75/month
Free Version:
No
Free trial:
Yes

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MakeShift Reviews

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.5
Customer Support
4.5
5 reviews of 109 View all reviews
Brandon
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2021

User friendly and Easy to Use

I absolutely love using MakeShift to distribute my teams schedule. They can see shift changes in real time and immediately receive schedules when they are published. This eliminates all the confusion we had in the past with team members not knowing their schedule or making weekly calls to the store to find out what shifts they are working.

Pros

Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules.

Cons

I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.

Response from MakeShift

Hi Brandon, thank you for your thorough review! We are so glad to hear that MakeShift has helped streamline your scheduling process and has eliminated all confusion you may have experienced in the past. We also appreciate your comments regarding your ADP integration. Please drop us a note at [email protected] as we do have the ability to sync time off from ADP WFN to MakeShift. We should be able to turn this on very quickly for you!

Replied 22/10/2021
Joanne
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 01/09/2022

Health care worker Alberta review of Makeshift

Love this tool, use it daily.

Pros

Very easy to use. I love using the 'dashboard' feature for a snap shot of exactly who is scheduled to come in for any given shift and what our needs are.

Cons

When using dashboard - I would like a quicker way to forward to a date that is further out than a week or two. It would be nice to be able to advance without clicking for each day in between. Also, it would be nice to be able to see highlighted when we are over or under our baseline.

Response from MakeShift

Hi Joanne, thank you for your review! That is a great idea for our dashboard, and we will be sure to pass along your comments to our product team!

Replied 21/09/2022
Rhon
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 13/09/2022

Difficult communication for overtime

Overall good, except with above

Pros

It's easy to see what shifts are open and who's working them

Cons

When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances

Response from MakeShift

Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to [email protected].

Replied 21/09/2022
stacey
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
0

4
Reviewed on 09/09/2022

Makeshift review

Pros

The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit. they are able to switch shifts and request trades in the app. we are also able to send announcements and individual messages if need be.

Cons

I would really like to be able to see the history or shifts that have been removed from employee's schedule and also be able to re enable a trade if you accidently decline and forgot the dates

Response from MakeShift

Thank you for your detailed comments Stacey! Shift audits and histories are available - if you would like more information, please feel free to reach out at [email protected]!

Replied 21/09/2022
Mary
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 06/09/2022

Makeshift Review

Makeshift has made it easier to confirm employees ADP schedules, it has taken the guess work out of shifts posted as worked on ADP. Makeshift schedule shows who was on shift, it communicates this to ADP so I do not have to go back to see who was on shift.

Pros

It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work.

Cons

It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. I don't have the drag and post option that is available when creating shifts on my computer.

Response from MakeShift

Hi Mary, thank you for your detailed comments and feedback!

Replied 21/09/2022

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