About 10to8

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings. Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data. Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow users to track confirmed appointments, unpaid bills and more. 10to8 also provides multi-language support and allows users to customize their dashboard. Email and phone support are offered. Pricing is per user per month.
10to8 Software - Calendar
10to8 Software - Dashboard
10to8 Software - Help
10to8 Software - Online bookings
10to8 Software - Set up
10to8 Software - Messaging
10to8 Software - Calendar - thumbnail
10to8 Software - Dashboard - thumbnail
10to8 Software - Help - thumbnail
10to8 Software - Online bookings - thumbnail
10to8 Software - Set up - thumbnail
10to8 Software - Messaging - thumbnail

10to8 pricing

10to8 has a free version and offers a free trial. 10to8 paid version starts at US$12.00/month.

Starting Price:
US$12.00/month
Pricing Details:
Free Forever Plan | Free | 100 bookings + 2 staff logins Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features For more information visit 10to8.com/pricing
Free Version:
Yes
Free trial:
Yes

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10to8 Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 588 View all reviews
Laura G.
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2020

Best choice for scheduling, hands down!

I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Pros

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Cons

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Verified Reviewer
  • Industry: Human Resources
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 30/09/2019

Easiest booking

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Pros

This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out.

It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Cons

The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

Simon P.
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 31/08/2021

Decent solution for health professional looking to automate appointments and calendar

So far so good. I haven't had to use their help function yet, but reviews of this were generally positive and gave confidence.

Pros

The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.

Cons

It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.

Alternatives Considered

Calendly and Acuity Scheduling

Reasons for Switching to 10to8

Calendly's options particularly for group booking are quite limited. Acuity Scheduling is a good product (have used with other clients), but didn't have a longer term free option for us to work with the client.
Jacqueline S.
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
4
Customer Support
3

3
Reviewed on 30/09/2020

Great Price, But Disappointing

I set up a very small online yoga business earlier this year and selected 10to8 for ease of set up and price. Unfortunately, it has been letting me down. There are glitches delaying bookings and casuing issues with payments through PayPal. There are also functions I could really use that 10to8 doesn't offer, or only includes with their most expensive package.

Pros

The price is my favorite thing about 10to8.

Cons

There are frequent glitches (usually delayed registrations) which have been costing me money and customers.

Alternatives Considered

Bookeo, Mindbody, Vagaro and Acuity Scheduling

Reasons for Switching to 10to8

I chose 10to8 after testing many, many booking systems. I went with 10to8 because it was easy to set up and worked with PayPal.

Response from 10to8

Hi Jacqueline,

Thank you for sharing your thoughts; Feedback from our customers, be it negative or positive, helps us improve.

I'm sorry to hear that you've had some issues with 10to8. Recently, we faced some system errors that had been causing some delays. I apologize for the inconvenience this might have caused you.

We've upgraded our systems and put even more enhanced solutions in place to deal with potential system difficulties. This will help eliminate glitches in the future.

We'd love to hear your feature requests, as we're always keen to improve our software and delight our customers. You can share your requests via [email protected] or through the in-product widget.

Thanks again for your feedback and help.

Cheers,
Anna from 10to8

Replied 12/10/2020
Pat M.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 09/06/2020

Great full-feature scheduler

I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

Pros

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Cons

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

Alternatives Considered

Acuity Scheduling

Reasons for Choosing 10to8

Time Trade is just OK. The features are... It has only one, and that's that the appointments make it to your Google Calendar. Otherwise, it's straight set an appointment and go to calendar. The people on my team and my own appointments are added to my calendar, which makes it sometimes confusing. I feel that 10to8 has more of the features I need.

Reasons for Switching to 10to8

Price and 10to8 just felt better to me and seems like it's more efficient for my clients. That's the main thing. A scheduler has to be user-friendly.

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