3.8
Overall rating
Reviews

3.8
Overall rating
Reviews

About Kinetic

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation. Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of and integrated suite rather than trying to piece disparate solutions together.
Kinetic Software - Kinetic production monitor
Kinetic Software - Kinetic home page
Kinetic Software - Kinetic job scheduling board
Kinetic Software - Kinetic production monitor
Kinetic Software - Kinetic job tracker
Kinetic video
Kinetic Software - Kinetic production monitor - thumbnail
Kinetic Software - Kinetic home page - thumbnail
Kinetic Software - Kinetic job scheduling board - thumbnail
Kinetic Software - Kinetic production monitor - thumbnail
Kinetic Software - Kinetic job tracker - thumbnail

Kinetic pricing

Kinetic does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Kinetic Reviews

Feature rating

Value for Money
3.5
Functionality
3.8
Ease of Use
3.5
Customer Support
3.3
5 reviews of 177 View all reviews
Rob
  • Industry: Restaurants
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/01/2021

Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)

Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old ERP which was not WYSIWYG but users liked new formats. As usual customers wanted every option but after implementation realized that they could live without it since there were similar features in the existing software.

We have a factory with about 40 office workers, 400 on factory floor, two distribution centers and main office. Factory in Mexico, others in US.

Project management support from Epicor was great. Not impressed with support. Often had to wait long time for solutions and it required a lot of data on our part to answer their questions.

The MS Stack was easy to configure, secure and administrate.

We purchased our own servers and hosted them in a shared DC. Performance was good once we figured out how to configure everything including firewalls, WAN and various remote servers.

No problems migrating data to new environment but we kept the legacy system for queries.

We added a 3rd-party EDI solution and it worked well to reduce Order processing issues.

The Epicor software was rarely the problem. Mostly project and training issues that delayed the effort.

Pros

The MS stack makes it easy to customize for reporting, data storage. Multi-tier configuration with database, application server and options for web-clients, fat clients and terminal servers.
Many options for customization in addition to code development. Multi-everything.

Relatively easy to upgrade and stay on current releases. Great administrative tools and ability to add resources as demand grow, including localizing servers for better performance.

Cons

Nothing really. There are lots of modules and each has a lot of simple to understand configuration options.

Response from Epicor Software

Hi Rob, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about the program.

Replied 02/02/2021
Verified Reviewer
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 16/03/2019

ERP for Medium-sized manufacturers

Epicor ERP is the lifeblood of our company. It has all the transactional records and ensures items are produced, delivered, and invoiced efficiently.

Requires a large up-front investment of time and energy to get set up, but once it has gone LIVE, you won't be able to imagine running your business without it.

Pros

Epicor ERP is an all-in-one solution for medium-sized manufacturers. It covers everything needed and has lots of optional modules.

We use it for:
Quoting
Orders
Jobs/BOMs
Product Configurator
Dashboards
Reports
Purchasing
Inventory
Production
AP & AR invoicing

The Epicor team has worked hard to improve the software over the years, and it is now 100% Microsoft Stack. The SQL database can be queried from within the software using reports and dashboards, or externally using Business Intelligence software such as Power BI or Tableau.

The price point is better compared to some of its larger competitors in the ERP space. If you have less than 200 users, Epicor will be a much more cost-effective ERP than the ERP leaders.

The opportunities for customisation and personalisation are very high.

Cons

Earlier versions of Epicor ERP were slow and clunky, but the new version is really fast. Also, you need experts to help you implement the software, and a dedicated team to maintain it.

This is not an "out of the box" solution. It requires you to map your business processes and then implement the software carefully to suit the way your business works. You can customise almost anything you want in the system, but greater customisation brings with it added complexity and possible issues when upgrading point releases and versions.

Mike
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 17/02/2022

Epicor replaces SAP

Pros

Ease of use. Build for manufacturing
Integration with other platforms

Cons

Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.

Alternatives Considered

SYSPRO and SyteLine

Reasons for Choosing Kinetic

SAP was very cumbersome and did not meeting the business needs.
Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 13/02/2019

Epicor ERP

Vast improvements in improving business speed and communication between different business units. User interface easily allows jumping to other areas quickly to enable improved speed in business decisions and customer service.

Pros

Very flexible and powerful user interface. Software modules have extensive flexible options to tailor the configuration to work as desired. Most modules very integrated, allowing powerful user capability. User personalization is powerful and easy to administer.

Cons

Customization is often too complex. Need C# programmer and still can be complicated. In V9 to V10 customization languages changed which required rewrite of previous customizations. This is very costly rather than tools being available to effectively migrate existing customizations. Upgrades of software modules is too complex and is being worked on to improve and focus more on ease, allowing companies to keep on the current release without seeming like a new implementation. More work than it should be. Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.

Isabella
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 07/11/2020

Manage your data with all-in-one tools.

I intuitively improve our own services with a large proportion of work, according to acquisitions, general accounting of our business establishment, forecasts of each product made for loyal and powerful customers, who are interested and in the production that we carry out daily, highlighting before this software, we used multiple databases with a particular platform, which caused us many constant delays and serious administrative problems, that Epicor ERP, solved these problems on a large scale, causing satisfaction, thanks to its integrated functions.

Pros

Epicor ERP has incredible functionality for supply chain management, which is acquired by an entire organization, in order to maintain proper control, to classify appropriate use, that is, to know precisely where these will be used digital products, in the different departments that we acquire in executive disposition, mentioning that it allows us to modify their visual aspects, to establish them in our most conducive environment, being one of the tools that most attracts my attention, as it is one of the ones that I use for adequate familiarization, when executing the pending work to be done.

Cons

It is important to note that many of the functions that most companies use must be added by users, which allows the process at work to be slower and delays the qualities in productivity, being a significant problem, since these working parts must be integrated. by the same software, for a majority management in the performance and profitability of the time, which requires an update in these sectors of the system.

Response from Epicor Software

Hello Isabella, thank you for your feedback about Epicor ERP. We're glad to hear the integration functionality is working well for you and simplifying how you work. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Replied 18/11/2020

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