Datacor ERP

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Datacor ERP

Datacor ERP (formerly Chempax) is an integrated enterprise resource planning (ERP) and customer relationship management (CRM) application designed specifically for chemical process manufacturers and distributors. The solution can be scaled to meet the needs of companies of any size and offers both on-premise and hosted deployment options. Datacor ERP includes a fully integrated, comprehensive suite of applications that focus on all the unique requirements of chemical manufacturers and distributors. In addition to robust CRM functionality, Datacor ERP also offers ERP features like MRP, MES, product lifecycle management, supplier and supply chain management, business intelligence and more. The solution also offers accounting tools with both multi-language and multi-currency support. Features specific to process manufacturers include cfr21Part 11 compliance and Cradle-to-Grave lot tracking. Distribution-specific features include multi-source purchasing and rebates and price support (CUPS). Users can raise their query and get support through phone and email service or can go through the exhaustive training course available on their website.
Datacor ERP Software - Product Profile
Datacor ERP Software - Customer Portal Web Catalog
Datacor ERP Software - Graphical Scheduler
Datacor ERP Software - Inventory
Datacor ERP Software - Power BI
Datacor ERP video
Datacor ERP Software - Product Profile - thumbnail
Datacor ERP Software - Customer Portal Web Catalog - thumbnail
Datacor ERP Software - Graphical Scheduler - thumbnail
Datacor ERP Software - Inventory - thumbnail
Datacor ERP Software - Power BI - thumbnail

Datacor ERP pricing

Datacor ERP does not have a free version. Datacor ERP paid version starts at US$4,000.00/one-time.

Starting Price:
US$4,000.00/one-time
Free Version:
No
Free trial:
No

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Datacor ERP Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.1
Customer Support
4.4
5 reviews of 57 View all reviews
Christopher J.
Christopher J.
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2019

Chempax is a great option for any midsized business needing a robust ERP

We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

Pros

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

Cons

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

PENNY
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 10/06/2024

NEW USER AS OF MARCH 1, 2024

It's a long process to get set up and ready to go live, but our representative was very helpful and we had regular meetings until it was completed. When I have a problem, I find it difficult sometimes to get it straightened out in a timely manner. Alot of emails going back and forth, but can't seem to get some things resolved. It just keeps lingering on.

Pros

We needed a system that would keep track of our finances and inventory better than in the past. This system will do that for us.

Cons

I find trying to get reports to print as I want them cumbersome. I know that once you do, you can save that report for later, but getting it to show what you need it to is sometimes frustrating.

Jeremy
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 19/02/2020

New Chempax

We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it. One time we mistakenly violated our agreement and they locked us out of our system rather than informing us of the issue and giving us an opportunity to fix it.

Pros

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes.
Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

Cons

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch).

However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

Gilbert
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 08/06/2022

Datacor ERP Review

We needed and ERP and Datacor was best compromise between the other software provider.

Pros

Accounting module works pretty well, as well as the manufacturing, inventory and order entry module.
The implementation was relatively simple and smothly.

Cons

The weaknesses of this software are the production planning which is not developed enough for our application to be useable, the preventive maintenance module which is very very rudimentary and finally the standards reports from the system, are not user friendly and their concision not validated .

Kate
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2024

Datacor ERP is a must-have asset!

Pros

Our company likes the system and the capability to make requests for system changes. Somethings, like reporting, allows us to be able to change report parameters or completely build new ones via Crystal Reports.

Cons

The additional costs for custom changes that would improve the system overall, but that is to be expected with the time and work that goes into some changes. The positive thing on this however is when these "custom" changes are great for other companies, these can become available to entire Datacor network.

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