About Pi.

Introducing Pi, our best-in-class fraud detection software. Pi is an ML-driven decision-making engine that dynamically personalizes and manages risk for individual users throughout their lifecycle so that businesses can shoulder the burden of risk more easily and proactively pursue their growth strategies Make risk decisions twice as fast as the industry average, adjust rules easily and code-free, and proactively stop future threats with smart auto-adjusting models and machine learning rules.
Pi. Software - Pi by Paytm - Online Fraud and Risk Management Software

Pi. pricing

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Pi. Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.4
Customer Support
3.8
5 reviews of 36 View all reviews
Rajkishore
  • Industry: Logistics & Supply Chain
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 06/08/2022

Easy to use payment tool but need improvement

My overall experience is average as I am using Paytm for my personal use rather than business use due to it's bad performance for busines owners. I would like to use this to send money to anyone and pay utility bills easily but to use this for accepting payments from customers I wouldn't recommend this. So I selected Razorpay for my business payments.

Pros

Paytm is a payment solution tool.
1. Here you can pay your utility bills and can send money to anyone easily.
2. Can book travel tickets like bus, train and flight ticket with great offers.
3. Easy to use UI which everyone can operate.
4. All-in-one tool for money transfer, utility bill payment, purchase voucher and many more.
5. Can pay the bill on restaurant, petrol pump, store by scanning the QR code.
6. It allows business owners to register with Paytm business to accept payments from their customers.
7. On every transaction it provides variety of rewards.
8. With Paytm business you can create payment link and share with customers to accept payments easily with lowest charges.
9. On Paytm business, UPI & wallet payments are charges free and instant.
10. You can upgrade and integrate with your website for smooth checkout and payment process.
11. It can be accessed by both web and mobile devices.
12. With Paytm business app you can check all the transactions on single dashboard and can export the report.

Cons

Paytm has lots of issues which needs improvement.
1. When it comes to business owners, without website you can't use Paytm payment gateway.
2. With Paytm business it doesn't allow multiple payment methods like Razorpay does.
3. Sometimes transaction fees are not transparent.
4. Customer support is pathetic. They don't reply on time and never resolve issues properly.

Alternatives Considered

Razorpay
Raj
  • Industry: Mining & Metals
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/10/2021

Give Your Business A Boost With Cashless Solutions

PayTM is an innovative brand name suggesting cashless convenience for all stakeholders. PayTM for business brings hordes of tools for business people and their clients. Watch your business grow with this unique app meant to get things under control, irrespective of business size.

Pros

1. Receive payments from your customers by letting them scan an All In One QR code, physical or digital, for instant payouts in your wallet or bank account.
2. Business people and merchants also earn points for accepting payments to get cashback and promotion schemes.
3. It is one of the most trusted platforms with 0% fees for transferring funds to your preferred bank account.
4. You can accept payments from millions of customers anywhere for your business, small or big.
5. You can accept payment by debit card, credit card, UPI, wallets, net banking, and almost any mode with the help of QR codes and Card POS machines.
6. You can even request money from customers by sending them a payment link. So it becomes incredibly convenient to ask for payments over mail or chat politely. You can even add a description in the link, so the client will know what it is about.
7. Merchants can quickly register on the app by providing a mobile number, all set in few minutes.
8. You can see all sorts of reports about your daily, weekly, or monthly receipts and even maintain separate customer accounts like cash book accounts.
9. If you install QR merchandise and POS machines, the cashless integration gets smoother. There are a whole lot of modern checkout machines available, especially for business users.
10. You can get SMS and push notifications for every payment, like jingles of an actual cash box. You can even keep track of refunds, failed payments, bank transfers, etc.

Cons

1. Sometimes, the client makes the payment, but it does not immediately reflect, creating confusion and inconveniences. It may often happen due to network or technical issues.
2. The app reports are too basic and do not offer detailed insights into business cash flows.
3. Customer support does not match the industry standards, typically for small merchants.

Sumegha
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/07/2022

Paytm runs my life almost hassle free

Love it with warts and all.

Pros

I like the ease of making payments anywhere anytime. I like the fact that it lets you all your bank accounts, credit and debit cards in one place. I like the fact that it keeps all the record of even a tiny transaction and when in doubt you can easily cross check it. You always have a digital proof of every penny spent. Unlike some payment gateways, it has own wallet which I use just like a cash wallet. I am back in home country for over 4 years now and but for Paytm, it was impossible for me run my household alone and more particularity during Corona pandemic.

Cons

Once it runs it runs but when you hit an issue, it is too too stressful to resolve it. Customer service is good but they try to push you to use digital processes primarily. Recently I struggled for almost 3 months to update KYC despite doing the needful many times. Paytm should understand that's it can be very difficult for some people to visit a KYC point. Also very difficult to retrieve a wrong transaction, I had this issue once and I was asked to fill a form digitally, scan it and send it back via Paytm digital help gateway. It was far too difficult task despite very tech savvy. I suffered the loss rater than suffering the complex process of retrieving it.

Ajit
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/02/2022

Most Reliable Payment Processing All-In features App

I am using Paytm for last 3-5 years and It is very easy and convenient payment app for your needs. Paytm provide us Postpaid option, Credit card payment option with cashback offers, Personal Loan facility, Jackpots, Shopping option etc. Even you can check your credit score free of cost. Mobile rechage, All Bills payments, Mobile Postpaid, Insurance, Stock investment options and all other multiple options are there. You just need to install Paytm app and be realx. Thankful to Paytm for each and every thing. The best thing that payment never stuck in case of Paytm. Its very smooth mode of payment processing.

Pros

There are so many features in Paytm. I like the Paytm wallet, balance transfer from Wallet to Bank feature..
You can easily load the money via debit card or credit card in your Paytm wallet at minimum charges and then as per requirement, you can transfer money from wallet to bank account free of cost with no hidden charges. Also you can easily scan code or transfer money to someone's account.

Cons

There should be an improvement in Paytm section of cashback points offer of Paytm. Cashback points redemption value is so less. It should be high as per the transactions are done via Paytm. Other Feature are ok to deal with.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/04/2022

Paytm: Single application to fulfill all your financial needs

Paytm was the first software through which I had started my journey of digital transactions and till the date I have not faced any problem or financial frauds. My trust on digital transactions rather increased a lot just because of this app. Due to its wide acceptability and trust it became India's no. 1 digital wallet application. So I would definitely recommend this app to enjoy your e-banking journey safely and securely.

Pros

1. It is widely accepted one the most secure payment service provider.
2. Apart from wallet and UPI payments it also supports all other forms of payment methods.
3. Transactions are processed securely and quickly.
4. 99% of transactions are processed successfully but if it fails then refund will be initiated immediately.
5. All the financial transactions can be completed via single app such as paying electricity bills, booking of lpg cylinder, insurance premium payment, travel bookings etc.
6. Attractive cashback offers make this app popular among Indian population.

Cons

Customer support should be improved sometime it takes time to get query resolved via application. Rest of things are good I haven't faced any problem.

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