Salesforce Platform
About Salesforce Platform
Salesforce Platform pricing
Salesforce Platform does not have a free version but does offer a free trial. Salesforce Platform paid version starts at US$25.00/month.
Alternatives to Salesforce Platform
Salesforce Platform Reviews
Feature rating
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Salesforce as CRM and HR ATS
I love this software, it's part of my day to day and it is key for my organization to execute and track performance effectively.
Pros
Salesforce features continuously improve and grow overtime. It allows us to integrate even external apps via API. I have been using Salesforce both as a user and as admin.
Cons
I have nothing i do not like although i hope to see more improvements on SFDCs email marketing outreach features.
Reasons for Switching to Salesforce Platform
It's the leading CRM and i know how to build and use it more than any other software.- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Perfect for Opportunity, Project, & Contact Tracking Across Departments
Salesforce Platform changed how we see and work between the Sales and Production teams. We are now on the same page in all aspects of projects.
Pros
The key aspect of Salesforce that I like most is that it makes it easy for various departments to know and track the status of opportunities and projects through various stages of development. We can also keep track of every contact both on the client side and production side. We can monitor all of the projects they are connected to, rates, and ratings.
Cons
The only negative aspect of the platform is the cost. It can be restrictive for smaller projects and when I need to add more users/managers. I need to double check if budgets can handle more ongoing costs with the addition of new clients and projects.
Reasons for Switching to Salesforce Platform
Salesforce how the customization that we needed to thrive.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
The absolute best - and you pay for it
We were able to utilize SF to manage our CRM, setup drip funnel campaigns, ebb and flow of lead from start to close (and track every person that touched the lead for evaluation purposes).
Pros
Completely customizable to the company/business needs. Incredibly powerful tech to automate nearly every marketing channel in a large scale business. Once its built out, you'll never need another marketing tech product.
Cons
Very robust and is priced as such. Not a great solution for small-to-medium sized businesses.
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Powerful Once You Learn How to Use It (But Expensive)
Pros
Salesforce is the backbone of our company. It is tied into everything and used by every team. It is incredibly customizable and it seems they have a way to do almost anything you need. We use it for Sales, Support, Marketing, and product feature usage. We have it hooked into other apps and other saas products. This is the product that will scale with your business and can support a company at any stage of growth. There are a ton of integrations out of the box (on their salesforce exchange) and their APIs allow savvy developers to build custom integrations that aren't available.
Cons
When the company initially implemented it, they tried to "wing it" and it was a complete mess. You really need someone who knows what they are doing to setup, administer, and maintain the software. It is also expensive. We got grandfathered into some great pricing, but if we weren't, we're not sure we would be able to continue to use SFDC as we grow. SFDC also loves to gobble up other apps and brand them with the SFDC name. So they have become a jack of all trades - however, some of the things you can't do are surprising (just go check out their community page for all of the list of enhancements that haven't been implemented). For example, we use cases for our help desk, but there is a lot of functionality missing compared to a best in breed help desk software like ZenDesk. Support is terrible here by the way. They really push you toward self-service or community based service. You're lucky if you ever get a response.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Salesforce Review
Overall, my experience has been super positive. Salesforce is the best in class for the problems it solves for business.
Pros
How it has helped us with organising the delivery portion of the business.
Cons
Backend set up an sometimes be somewhat clunky to use. There are some reporting limitations, nothing that is a deal breaker however.