About Sawyer

Sawyer is a cloud-based camp and activity management solution that offers booking and scheduling services for children's after school class providers, camps and events. The solution also offers an online marketplace, where parents can register their children for semester programs and camps. Key features include online registration, an online payment gateway, a parent portal and student management. Camp and class providers can take booking orders on their website by embedding the Sawyer widget. Once a booking is initiated by a parent, details of the order can be tracked on an online dashboard. The solution also offers an online payment gateway allowing partners to add classes to a virtual cart and checkout. Besides class booking, scheduling and online payment management, the solution offers an online messaging functionality allowing users to communicate with parents and students. Additionally, class providers can join the Sawyer community to showcase their offerings on an online marketplace. This allows parents to book classes directly from the Sawyer website.
Sawyer Software - Sawyer booking
Sawyer Software - Sawyer payment processing
Sawyer Software - Sawyer record keeping
Sawyer Software - Sawyer registration
Sawyer video
Sawyer Software - Sawyer booking - thumbnail
Sawyer Software - Sawyer payment processing - thumbnail
Sawyer Software - Sawyer record keeping - thumbnail
Sawyer Software - Sawyer registration - thumbnail

Sawyer pricing

Sawyer does not have a free version but does offer a free trial. Sawyer paid version starts at US$129.00/year.

Starting Price:
US$129.00/year
Free Version:
No
Free trial:
Yes

Alternatives to Sawyer

Sawyer Reviews

Feature rating

Value for Money
4.5
Functionality
4.1
Ease of Use
4.2
Customer Support
4.6
5 reviews of 302 View all reviews
Ara
Ara
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/07/2019

Very easy to use and adds a professional look to my website

Pros

1. I love that HiSawyer is specific to use for children activities and classes. I tried other booking plugins or websites that were a "one size fits all" (appointments for nail salon or doctor's office) and well... they didn't quite fit for my business.
For instance, HiSawyer allows the possibility to see the age and birthdate of the kids, having an "older sibling discount", adding semesters or multiple locations, specially because our class doesn't have only one location... Bookings are specific for a kid's class, and it's awesome.

2. Very easy to use! All what can be done in point #1, is very easy to set up!

3. Professional look. Some other plugins I had tried before look very outdated and amateurish. I love HiSawyer fresh and professional design.

It's exactly what I was looking for for months until I bumped into HiSawyer.

Cons

I really love everything about it. If I had to really look for perfection: it would be awesome if there was an app. It might be just me, but checking it from mobile can be a little bit frustrating sometimes. Nothing out of this world, not bugs or errors, just think about checking social media from a web browser in your phone.

But other than that, I love this!

Lia
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2022

Easy way to manage class and camp registrations

My favorite thing about Sawyer is that I trust that all my registration information is accurate and in one place. It's been incredibly helpful in running my business. In my years using this software, I've also seen how Sawyer is always changing and improving to meet the needs of clients. It has improved my experience and what I can offer my customers.

Pros

I like the clean look of this software, and that it is easy to add, change and adjust information on my end. The dashboard helps me see all my upcoming programming and stay in communication with registered participants. It makes billing very easy, offering flexibility for participants and automatic payments so I don't need to spend time tracking this each month or sending reminders. I like the waitlist option.

Cons

The cons are small things - I wish you could edit the coupon codes because I can never get them right the first time. I wish there was a printable check in/check out list as a roster setting that could fit onto one page. I would probably use a mobile app to check class registration, or be able to have different teachers use a mobile sign-in process for classes. But these are small compared to all the benefits.

Elizabeth
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
2

1
Reviewed on 19/07/2022

Very poor and confusing reporting system!

Exhaustingly Bad! It has made my administrative work FAR MUCH MORE DIFFICULT than doing them myself. If you client body is small like 20-40s , Sawyers is fine. If you are like us with hundreds.. I HIGHLY recommend you to look elsewhere.. I have switched to Amilia, a far more robust software.

I was 15+ system level developer, and my partner was a Microsoft SQL expert. Looking at Sawyers report service, we both must regret to say.. it is far from prime time. It is ok for a shop with 30 some students. Not for us. We have over 200 students (still considered being pretty small).

Pros

calendar review for daily activities. This is very helpful for ONLY daily operation - like the front desk staff to do quick look up.. But, by far not for the administrator, me.

Cons

Report becomes unusable when students sign up for multiple classes!
It puts ALL dates into a single cell in the report, in various order. Asked support to look at it.. Nothing can be done about that. So, I had to go through EVERY student who has signed up for more than one week to figure out.

Reports with mismatched headers.
e.g. DOB as the header, but it is actually something else like email address.
Half of them are mismatched! To say unacceptable is an understatement. I was told it was some customization issue??? No form of customization should render such a fundamental error. This clearly indicates very sub-par software.

No proper auditing.
.. cannot explain why a balance showed discrepancy.. the only reason I got was " someone must have changed it." The administrator again simply insisted that made assumption it was us, or the client making the changes. No auditing info for accountability! An unacceptable excuse! This tells me this is ot an adequately built software. I would be ok with it if the administrator did recorgnize the error and committed future improvement! But they seemed to be content placing the blame on us, or the mysterious someone!!!

Missing one of the most fundamental reporting features:
Cannot generate a report of scheduled classes unless at least one student is already registered? But, I have to manually check one by one! It would be ok if you have 10-20 classes, not 40+ like us.

Response from Sawyer

Hi Elizabeth,

We're sorry that Sawyer wasn't able to meet your reporting needs. We work with organizations of all sizes to power their registration including franchises, non-profits, and schools in addition to smaller businesses. We continue to evolve our products because of critical feedback like this and thank you for taking the time to share it with us.

We loved getting the opportunity to work with Storming Robots and wish you all the best in your future success.

Replied 20/07/2022
Emily
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/04/2024

The best option out there - just be ready to pay a higher rate!

Pros

Sawyer is the best tool in the game - I’ve tried them all from Square to Activity Hero, and this tool is the most streamlined and easy to use. Customers appreciate it and I can build kid-centered client accounts, robust scheduling and semesters, and easy checkouts.

Cons

By far the most expensive tool in the market and there was no free trial or setup window so the expense began before I had enrollees.

Liz
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 26/09/2022

Professional and Productive

Excellent! I believe Sawyer sets myself apart from other children's programing in my area, gives a very professional appearance to my customer base and allows me to save a great deal of administrative time.

Pros

The Sawyer system is easy and intuitive for my families as well as for myself as a center director. Easy registration as made a big impact on my ability to bring new families into my program, as well as keep my current customers re-enrolling every new semester. I have been using this exclusively for years, and I've absolutely loved the improvements Sawyer has made. They are open and responsive to their providers, and the customer service is top notch.

Cons

I would absolutely love to see the Sawyer Marketplace grow within my local area, in the suburbs of Houston, TX. I believe it would be an excellent resource for parents in our massive metropolitan area, and would be a more effective tool in promoting new business for my program. The membership function is excellent, however I personally haven't figured out to make it work for my program. I would also love to have more creative and expansive email options- such as tags and targeting marketing email features. Also, a way to easily generate a birthday report for children.

Alternatives Considered

Main Street Sites

Reasons for Switching to Sawyer

The ease of use, design, and general efficiency of Sawyer. The majority of other center directors in my business (Music Together) use Main Street Sites, and I feel like Sawyer has much more to offer and is more attractive to modern parents.

Related categories