About Litmos
Litmos pricing
Litmos has a free version and offers a free trial.
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Litmos Reviews
Feature rating
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Leader in LMS design and usability
We needed a central place to house all of our courses and needed the ability to track who has completed what and where our learners are struggling. Based on the tracking for our support teams we have been able to change our approach and be more inclusive of everyone.
Pros
The simplicity and usability of the learner view makes it easy for them to know what courses to do and what needs completing. Building courses is easy as well and they offer quite a few module course types in addition to that recently there are a lot of great features to automate the the reminders to ensure learners are completing tasks on time.
Cons
Could use some more reporting on the instructor led sessions. In my specific use case I need to report on the number of live sessions we are doing and often requires some excel magic to get what we need. Also would like to see more integration into other virtual platforms other than GotoTraining.
Response from Litmos
Hi Artem,
Thank you for the great feedback! We are delighted that you have found success using Litmos. I will give our product team your feedback regarding reporting on instructor led sessions and integrating into more virtual platforms. Keep in mind that we update our product often and it will continue to improve with each update. Please reach out if you ever have any questions.
Cheers!
Allison
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Integration Rich, Easy to Use
We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that.
They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features.
Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities.
We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability!
Best advice is to plan our your organizational needs as a flow chart so you get it right the first time.
Pros
Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more.
Easy to learn, easy to course build.
Several options for organizing by Team or Learning Path.
time.
Cons
Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors.
True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Buggy and ultimately disappointing
I'm incredibly disappointed with Litmos. I used it several years ago with a different employer (before SAP) and did not encounter the amount of bugs, challenges that we do now. We had Cornerstone prior and were looking for a simpler, easier to manage system. We traded overwhelming complexity for unreliable simplicity.
Pros
- Easy to add & assign courses
- Easy for learners to access
- Large library of content
Cons
- Reporting is a nightmare and often views on screen show misinformation
- Reporting on Learning Paths is especially challenging
- Managers cannot easily pull clear, accurate reports on their teams
- Very buggy, we submit endless support tickets
- Support tickets are prioritized based on all customers' need
- Expect to go around and around with various levels of support
- Library of training is mostly text with images, not very engaging, the best courses are developed for the UK
- Everything goes on the dashboard and stays until course is completed, meaning users might open a course out of curiosity and it stays on their dashboard, cluttering their view
- It's not obvious to users which courses on their dashboard are mandatory vs. assigned vs. ones they opened out of curiosity
- There is no good way to organize courses beyond categories, you can create different course libraries, but to the user, it all looks like one library
- Our admin spends an inordinate amount of time investigating user issues, on the phone/email with Litmos support and we're hesitant to ever enable new features considering how many issues we have with basic features
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Litmos is My Choice
We have used Litmos to fill our need for easily accessible on line training for our users across multiple counties. It has improved our ability to not only manage regulatory and mandatory training, but to manage our staff compliance across the board for all of the positions within our Agency.
Pros
Litmos is both easy and fun to use! In our industry, we work hard and deal with many intense situations on a daily basis. Litmos allows us to offer fun and innovative ways to share information, collaborate with the Discussion forums and have fun with gamification. If we have to learn, it should be fun, effective and not add to the stress of our daily job.
Cons
I would love to see development regarding linking courses together. For example, one online course serves as the initial foundation and is good for one year. After that, they take a refresher course that would satisfy the need for renewal. Currently there is no way to do that. This is critical for our industry. We also need a way to offer the initial course as an ILT, then apply an online course as the refresher.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
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Review Source
Growing alongside Litmos
I have been thankful to adopt the Litmos LMS with my job last year for many reasons. It is a user friendly platform and our ways of utilizing it are expanding. It's been great growing alongside Litmos. As new features develop, our company needs and ideas coincide almost perfectly. After attending the Litmos C3 Conference last year and learning a ton, I'm excited to see what's in store for this year and unveiling even more ways to utilize the program. My goal is to continue to see more use within our company for internal training purposes with multi-level users. Litmos is making that goal attainable as it expands, listens to feedback from existing customers, and supports users to see the potential in the platform!
Pros
Ability to upload documents, easy to read dashboard, mass management as well as personalized feedback options, account maintenance is easy especially password resets. Leaderboard offers friendly competition and incentive for users. Behind the scenes, it's easy to see where a user is experiencing difficulty or having trouble.
Cons
Integration to SF cannot copy emails or uploaded documents. Sometimes too many emails are sent to users overwhelming them when completing courses. Some customer service reps and account managers are excellent, others do not follow through. Litmos Author information is misleading in terms of what features are possible through the program. Inconsistent limitations on uploading videos, etc., as well as sometimes "glitchy" processing of not saving users' answers, not opening presentations, etc.
