4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Venmo

Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their mobile device. Businesses are able to generate exposure for the brand as users share their purchases on the Venmo feed and are also able to offer a new social currency to a mobile-first audience. The solution enables users to make payments by linking their debit cards or bank accounts directly via the app, or by transferring the money stored within their account. Besides initiating payments, consumers can receive and send payments from contacts and friends by selecting a @username, contact's name, email or phone number. All transfers can be cashed our immediately to a bank account or stored as a Venmo balance for use at a later time.
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Venmo pricing

Venmo has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

Alternatives to Venmo

Venmo Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 9,128 View all reviews
Eric R.
Eric R.
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 07/06/2021

Venmo is a great consumer product with limited use for business

Venmo's incredible ease of use makes it essential for interacting with other people with whom I might loan or pay money for simple things. For vendors, it's a solid way to get access to credit card payments with okay fees.

Pros

Venmo is dead simple to use, with the QR code scan and effortless options to ask for payments or send them. The number of people who signed up for Venmo also helps - most younger folks are on it.

Cons

The social aspect of the software is a bit odd in that I'm not in the least bit interested in what my friends are paying one another for. When people get funny, I suppose it could be entertaining but too much of the feed is people paying each other for rent, groceries and other mundane stuff. Additionally, this present a business challenge where you need to be cautious about posting your purchases if it's a private purchase for your business.

Alternatives Considered

PayPal

Reasons for Choosing Venmo

Venmo is easier and in use by more people than PayPal.

Switched From

PayPal

Reasons for Switching to Venmo

More people have Venmo and it's not tied to Zelle's limited bank list.
gerald
gerald
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 22/11/2023

Solid Hands Home Creations

My experience has been overall wonderful I love behalf of there’s a lot of money flowing back-and-forth through it, so that’s a good sign

Pros

Everything I really love the habits welcoming I love the colors I like the programming. The software is really easy user-friendly I really enjoy the app.

Cons

It does have some glitchy spots. Some spots that are just a little bit overly complicated overall great absolutely wonderful.

john
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
2

2
Reviewed on 11/04/2024

Not a reliable system

Pros

I have not really enjoyed using Venmo. When it worked in the beginning, it was fine, but went downhill very fast.

Cons

I have had multiple issues with using Venmo to send payments from not accepting cards or bank accounts to payments not going through. For a company whose main service is to send money, I was not impressed.

Henry
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
0

4
Reviewed on 04/02/2024

Venmo, it's a great app!

Overall, Venmo is a great app, especially for an app that is free. I have had little to no issues while using Venmo for the many years that I have and I only have great words to say about it!

Pros

I like that Venmo makes it super easy to collect payments from customers, and refund them at the same time. I've never used a platform that also makes it easier to track payments.

Cons

The user design is not super intuitive, which can cause issues at times, but otherwise I have had no issues!

Alternatives Considered

Square Point of Sale and Square Payments

Reasons for Switching to Venmo

The price point of Venmo could not have been beaten, it is just so much cheaper and without fees.
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/11/2023

The easiest point of sale app on the market

Overall highly positive. Would recommend to anyone in need of a safe and convenient cash transfer and Point of Sale app.

Pros

Implementation was incredibly easy and most of my staff (and clients) are already familiar with the application. The credibility of any financial app is critical, so the security and financial insurance Venmo provides is what made the deal for my team.

Cons

There is no easy-to-use air-touch feature where two adjacent phones can automatically link for payment. However, this would just be a nice ancillary benefit and is not critical.

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