4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About eWay-CRM

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales. The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations.
eWay-CRM Software - Our mobile app helps you be effective on the go. All data is automatically synced to your smartphone so you can work even offline. That's right. If you are somewhere with poor internet, eWay-CRM Mobile still works like a charm.
eWay-CRM Software - Get up-to-date in two seconds. Just select an email to get a complete history of communications from anybody on your team.
eWay-CRM Software - Use eWay-CRM Online if you need to work outside Outlook.
eWay-CRM Software - Make sure you won't miss our free PowerBI Sales Executive Dashboard. It's a great tool that helps you stay on top of your sales activities. Just give it a try. It's free.
eWay-CRM Software - Our mobile app helps you be effective on the go. All data is automatically synced to your smartphone so you can work even offline. That's right. If you are somewhere with poor internet, eWay-CRM Mobile still works like a charm.
eWay-CRM video
eWay-CRM Software - Our mobile app helps you be effective on the go. All data is automatically synced to your smartphone so you can work even offline. That's right. If you are somewhere with poor internet, eWay-CRM Mobile still works like a charm. - thumbnail
eWay-CRM Software - Get up-to-date in two seconds. Just select an email to get a complete history of communications from anybody on your team. - thumbnail
eWay-CRM Software - Use eWay-CRM Online if you need to work outside Outlook. - thumbnail
eWay-CRM Software - Make sure you won't miss our free PowerBI Sales Executive Dashboard. It's a great tool that helps you stay on top of your sales activities. Just give it a try. It's free. - thumbnail
eWay-CRM Software - Our mobile app helps you be effective on the go. All data is automatically synced to your smartphone so you can work even offline. That's right. If you are somewhere with poor internet, eWay-CRM Mobile still works like a charm. - thumbnail

eWay-CRM pricing

eWay-CRM has a free version and offers a free trial. eWay-CRM paid version starts at US$24.00/month.

Starting Price:
US$24.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to eWay-CRM

eWay-CRM Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.7
5 reviews of 578 View all reviews
Tracy
Tracy
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2023

Great customer service

Great overall experience.

Pros

The customer service at this company has been fabulous. They’ve answered each and every question I’ve posed to them great team to work with.

Cons

I wish the contact management software would integrate with our Verizon phone system. It does integrate with some phone systems I believe, but just not this one. That might be due to complexities of Verizon.

Paul
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2023

The only CRM that is so well integrated into Outlook

eWay is easy to yse and if you get stuck anywhere or need support, their whole team including the [sensitive content hidden] gets a turn to man the chatbot on their website, so if there is anything out of the ordinary happening or needed, they sort it out very quickly.

Pros

We chose eWay because of how easily you can manage the sales process based on email attachments (which control our processes between suppliers and customers). If an attachment is more information, a quote, an invoice, or a proof of payment, that is where you are in the sales process and there is now download or save then uploading again into the system. You simply save it directly into eWay and give a few chosen attributes and youre done. System is updated and all the information you need is always at your finger tips

Cons

The reports are standard and not customizable, so we mostly use the Excel-like table views to look at what is going on. The activity report is the one we use most often to catch up the team with what is going on in each account. Some customization there would be nice.

Tomáš
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 10/05/2024

Nice add on into MS Outlook

Give us - mainly our sales people nice overview about every sale case, easily can add all documents, info´s about customer, each sale cases,

Pros

Nice integration to MS Outlook, there is no request for more activity, you easily work in MS Outlook and add all importatnt info´s into eWay CRM.
Also nice connectivity with our accountant database

Cons

there is no mo complaints, maybe a large volume of backup

Miloš
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
0

3
Reviewed on 13/05/2024

User unfriendly, Outlook slowing down

Pros

I am not an advanced user but a beginner.

Cons

Database search, the speed of MS Outlook going down

Natalie
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 02/02/2024

Good value for money, best Outlook integrated CRM

Pros

Outlook Integration, Pipeline management, Mobile app with contacts synchronization and access to all data from the phone.

Cons

Initial customization was not super intuitive and required several remote help sessions

Alternatives Considered

Pipedrive

Reasons for Switching to eWay-CRM

Outlook desktop integration, price, local technical support, Czech brand

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