Global Shop Solutions

4.1
Overall rating
Reviews

4.1
Overall rating
Reviews

About Global Shop Solutions

Global Shop Solutions offers ERP software to serve clients across manufacturing industries of all sizes. The multi-modular application is comprised of independent modules for customer relationship management, inventory management, accounting, scheduling, job costing, agile project management, designing and more. Businesses can either subscribe to specific modules as per their requirements or subscribe to a full-fledged ERP suite.
Global Shop Solutions Software - 1
Global Shop Solutions Software - Global Shop Solutions Key Performance Indicators (KPIs))
Global Shop Solutions Software - Global Shop Solutions Workcenters
Global Shop Solutions Software - Global Shop Solutions Supply and Demand
Global Shop Solutions video
Global Shop Solutions Software - 1 - thumbnail
Global Shop Solutions Software - Global Shop Solutions Key Performance Indicators (KPIs)) - thumbnail
Global Shop Solutions Software - Global Shop Solutions Workcenters - thumbnail
Global Shop Solutions Software - Global Shop Solutions Supply and Demand - thumbnail

Global Shop Solutions pricing

Global Shop Solutions does not have a free version. Global Shop Solutions paid version starts at US$18,000.00.

Starting Price:
US$18,000.00
Free Version:
No
Free trial:
No

Alternatives to Global Shop Solutions

Global Shop Solutions Reviews

Feature rating

Value for Money
3.9
Functionality
4.1
Ease of Use
3.8
Customer Support
4.3
5 reviews of 70 View all reviews
Brett
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/08/2021

Global Shop Solutions

Pros

This product comes out of the box with all the modules and many custom programs that can be downloaded. Other ERP's have a base package and addons must be purchased ( which adds up quick)

Cons

I don't know if I could pick a specific function of Global Shop I don't like. Most issues are due to a lack of training. The team is very helpful and knowledgeable to help when you reach out to them.

Joe
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 14/12/2023

Global Shop Review

Overall, GSS has been very user friendly and quite simple to master. For the average user all the way to the technical side, its not all that difficult to understand.

Pros

I like how Global Shop has the capability to be customized and tailored to specific users needs. Their GAB programming isn't all that difficult to learn and utilize.

Cons

Updates can take a good amount of time as well as when Hotfixes are applied, a lot of the time they break other parts of the system (this has to do with some of our customs as well as options).

John
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/08/2017

Absolutely horrible user interface.

We’ve been using this program for about 13 months now and I struggle to find anything to say that is positive. In summary, if anyone is considering using this program to make their work simpler, they’ll be very disappointed. Below are some notes.

Note; I have paragraphs and paragraphs of how bad this program is but I'll try to be brief.

The user interface is, without question, the worst I’ve ever encountered in almost 30 years of working with computers. Text interface is awful. Sometimes when you first click a field, any input will then erase and replace what’s in there. Other times when you first click a field, any input will append what is already in there. Sometimes you have to hit “enter” to get your edit accepted, other times you have to “tab” to have it accepted.

Sometimes it will let you input lower-case, sometimes it won’t. Also, sometimes the field is case-dependent, but most times it is not.

Text: cursor placement. Sometimes mouse-clicking in the field places your cursor at the home position. Sometimes it places it at the end of the text. Sometimes it actually is highlighting ALL of the field. You don’t know what it’s going to do because it does it differently depending on the window you’re working in.

Concerning text, you have to press the “insert” key to keep from overwriting text when editing a field. Overwriting is GSS’s default action and there is no control-z function to correct any mistake, should you happen to overwrite what was in the field. Many of the GSS windows don’t have a “minimize” button; only an “X”.

I don’t like that GSS’s windows take precedence over all of the other windows on my machine. Even though I’ve selected (let’s say) Outlook to view right now, GSS’s inventory browser always stays in front of it. I can still click around and work in the Outlook window but the GSS inventory window is displayed in front of it. The only way to get it out of the way is to CLOSE it. There’s no minimize button.

Doing an order or a quote makes you open a new window for your lines. However, the old window (header) stays open and blocks what’s behind it. You can’t move it, either because it’s not the active window.

The cut/paste form fill interface is very difficult to decipher and almost impossible to use if you don't have an insert button. Can’t control-Z. If you get GS’s text interface (above) wrong, you can’t control-z to undo. Again… Windows 95 had this action. This can’t be said often enough. You can’t control-Z. There is no “undo” functionality. You can’t even close/abort an order w/o saving it. Copy and paste, even insert, are a mystery. It always behaves differently depending on the specific window that’s open.

In closing, I would recommend that you run -with all your might- away from this sophomoric attempt at a user interface.

Cons

This program will not interface with Windows(tm). Among other things, you cannot use control-Z. Formatting is not possible.

Paul
  • Industry: Shipbuilding
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/04/2022

Global Shop - Complete ERP system

It works. There are some large learning curves for certain parts, though. It is a very configurable, competent ERP. Some parts are very mature and just flow. Others can use some polishing.

Pros

There is always a way to get something done. If you have questions. support is a call or email away.

Cons

Can be a bit clunky and heavy. I understand that they want to be everything to everyone, but there is a lot of stuff in the way sometimes.

Alternatives Considered

Infor VISUAL

Reasons for Choosing Global Shop Solutions

Global Shop was better for us

Switched From

Infor VISUAL

Reasons for Switching to Global Shop Solutions

We were so out of date that we looked around for a new one and decided on GSS
Pat
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 04/04/2018

Excellent experience over the past 10 years

GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor.

Pros

We find GSS to be a highly developed ERP tool with some very sophisticated functionality; not all of which we need to take advantage of, but is there if/when we decide to. The extensive range of selective parameters allowed for flexibility in how we configured the software to function for our business, so the implementation process was key for us. And we find, even 10 years in, that these software options along with GSS’s continual commitment to software enhancements have been able to keep up with the evolving processes and informational demands of our business. And I can't say enough about their customer service support.. extremely responsive, always professional, and highly competent. In almost every instance, our service calls have been responded to the same day, and the norm is resolved to satisfaction within 48 hours of initial contact. With our business going 24/6, this level of responsiveness is critical.

Cons

Issues we had with moving between modules to gain information - or a "big picture" approach - have been satisfied with the introduction of dashboards throughout all areas of the software. Some lag in the system has developed from recent changes within the software but we believe are being addressed.

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