About CharmHealth
CharmHealth pricing
CharmHealth has a free version and offers a free trial.
Alternatives to CharmHealth
CharmHealth Reviews
Feature rating
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Very solid value EMR
For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.
Pros
Easy to get started. Has a very approachable user interface. Easy learning curve. Always improving. The company listens to customers and incorporates improvements based on feedback. Comparatively very inexpensive. Integrates with labs, erx solutions, and e-commerce solutions.
Cons
Customer Service is offshore and is not "real-time". But they do respond and are usually helpful. It is a trade-off for the pricing of the software. Some design issues in billing involving the integrated billing clearinghouse and downloading ERA's, and real-time eligibility verification requires a workaround to normal practices.
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Excellent EHR system
At first I insisted on meeting staff and it was not welcome at first however when I was able to touch base with an instructor it made a huge difference to learn it’s functionality.
Pros
The software is practical and you can use it on a cell phone which is great. I do home visits and it is very helpful.
Cons
There is a learning curve to use it but once you learn it it is great.
Alternatives Considered
athenaOneReasons for Choosing CharmHealth
Not as sophisticated as this EHRSwitched From
Azalea HealthReasons for Switching to CharmHealth
It was more practical for use in my practice when I do home visits and do functional medicine.- Industry: Hospital & Health Care
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Excellent all-in-one solution for management of Integrative Medical Practice
Pros
The ability to customize and create many different templates and structure for our office, has allowed hour office to grow and thrive.
Cons
Occasional challenges with connectivity, but these are often short-lived.
- Industry: Medical Practice
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Great for small cash practices, not so great for busier practices
It is OK for clinics just starting out. Once you get beyond 2 patients an hour, it takes too long to chart and bill appropriately.
Pros
Great small all-around software that provides everything a small company needs. You can see a patient's financials from right within the chart, which is excellent. As well as their prior appointments. You can copy over phrases or entire notes from prior as well. e-scripts are easy, but do lack notifications. Scheduling is good. And, patient is able to book their appointments from your website.
Cons
Charting can be combersome. Our main issue is that the billing isn't robust enough. You have to use their system and their billers to get any benefit out of it.
Alternatives Considered
AdvancedMD EHRReasons for Choosing CharmHealth
Jane didn't have insurance integration.Switched From
JaneReasons for Switching to CharmHealth
The look and feel, ease of use was great. Customer service is terrible.Response from MedicalMine
Dear Anonymous Reviewer- Thank you for your review. We would actually love to work with you on the issues you are having! Are you taking advantage of all the billing features? We also have billing support in case you'd like to bill on your own. If you email me at [email protected] with the Subject: Attn:Billing Help Needed-- I can help nail down the problem and suggest an appropriate solution for you. Thank you and hope to hear from you soon!
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Loaded with Features, Expands with Your Practice.
Overall, I'd definitely recommend this to small practices looking for a work horse to help them streamline their practice. It's a bit tricky to use initially, but it's well worth figuring it out. They are also constantly updating and adding features to make my life easier.
Pros
I have been using Charm for almost 2 years now, and once you get it set up right, it generally saves me a lot of time. I'm a solo practitioner, so having all of the integrated features is a game changer for me. It meets HIPAA guidelines, generates personalized templates for supplement protocols, has templates for visit types/different charts, and it is free until you have over 50 clients regularly coming in monthly.
Cons
It has a steep learning curve initially, but it's easy to pick up by watching a few videos. Customer service is also great about getting back to you in a couple of days about any of your concerns or feedback.
