About CallProof

CallProof is a cloud-based lead tracking solution that helps businesses automate sales reporting operations in real-time. Key features for field salespeople include customer tracking, multiple routes support, google calendar integration, email synchronization, directions to destination and more. CallProof also provides various functionalities to managers that include importing/exporting customers into the database, geocoding business addresses, recording calls into customer history, maintaining activity log for salespeople and more. CallProof allows managers and team heads to monitor all incoming and outgoing calls from team members and the appointments run by them during a specific time period. Salespeople can also keep track of customers needing to follow up and view news on other appointments being carried out simultaneously. The solution offers integration with Wufoo allowing users to create custom forms for storing information. CallProof offers services on a monthly subscription basis that includes support via email and phone.
CallProof Software - Keep up with calls, appointments emails and recent activity
CallProof Software - View account list, filter, sort and add to routes
CallProof Software - View accounts on a map, book appointments, get directions, add to Routes and more
CallProof Software - Easily create, map and optimize Routes
CallProof Software - Places allows you to see all customers and/or prospects in the area
CallProof Software - Plan Your Day with Tasks and Follow-ups
CallProof video
CallProof Software - Keep up with calls, appointments emails and recent activity - thumbnail
CallProof Software - View account list, filter, sort and add to routes - thumbnail
CallProof Software - View accounts on a map, book appointments, get directions, add to Routes and more - thumbnail
CallProof Software - Easily create, map and optimize Routes - thumbnail
CallProof Software - Places allows you to see all customers and/or prospects in the area - thumbnail

CallProof pricing

CallProof does not have a free version but does offer a free trial. CallProof paid version starts at US$10.00/year.

Starting Price:
US$10.00/year
Pricing Details:
Lite Plan: $10 per user billed annually*, CallProof Plus (most popular): $30 per user billed annually*, CallProof Pro (with CallProof Voice): $45 per user billed annually*
Free Version:
No
Free trial:
Yes

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CallProof Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 52,704 View all reviews
Verified Reviewer
  • Industry: Retail
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2018

CallProof has been a great success for our company!

This application has allowed for our upper management and managers to be able to observe and track what their outside sales reps are doing on a daily basis. Not in a black helicopter/spying kind of way, but more so being able to interact and see how we can increase our sales and win more business. Our outside sales reps are now held a lot more accountable to who they see and how well they utilize their time.

Pros

It's very user friendly, even for those individuals that consider themselves not phone/website savvy. The customer service is what we really love and enjoy. They are very quick to our needs and get things fixed/solved as soon as possible.

Cons

At the beginning, and even occasionally here and there, there are some app bugs that can be a bit frustrating for our outside reps however they do quickly fix the situation. And of course what app doesn't have these bugs once in awhile.

Jeffrey E.
  • Industry: Consumer Electronics
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2018

CallProof has Improved My Sales Team and Management

We've had great success getting our inside and outside teams coordinated. Being able to see where reps are without slowing them down is great. Having the CallProof team on hand for customer support at any time is excellent.

Pros

I love that we have great customer service that is always available. Love being able to see where my outside reps have been and know they are on location. Initial training for my staff was included. Route planning and optimization helps my reps spend time wisely. Reps can easily add new contacts and find leads while in the field. All of it is easy to use. Speech to text makes it perfect for our guys.

Cons

All my recommendations and improvement ideas have been addressed by the awesome team at CallProof.

Richard H.
  • Industry: Logistics & Supply Chain
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
1
Customer Support
1

2
Reviewed on 09/07/2017

Rare Features, Poor Support and Buggy Software

Pros

The main reason I use a CRM is to know which calls I should make today. Regular check-ins and follow ups have been the key to my success. Callproof tracks days since last called, and you can report by different customer types. That gives me the basic "to do" list for the day. You can add the contacts to a route, and Callproof will optimize the route. When you're into your day, and have extra time, Callproof will tell you which contacts are close by and when you contacted them last. All very good stuff. I don't use it for pipeline and opportunity tracking.

Cons

If Callproof did everything it claims to do, I think it would be perfect. But unfortunately, it doesn't.

The biggest problem I have is that the Google Sync doesn't work. When I come back from a trade show with 15 new prospects, I have to load them manually into Callproof. When I get an email from someone new, same thing.

Tech support has known about this issue for me for several months. I think they have given up.

Also, the follow-up reporting doesn't seem to sort right. I get a daily email with a prioritized list of calls, but it puts yesterday's contacts at the top of the list instead of the bottom.

Sharon B.
  • Industry: Building Materials
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2018

Game changing life changing software, fun to use

Wonderful,All my calls were answered promptly and the staff would walk me through my issue with great patience....repeatedly.

Pros

The Ease of working with it. It’s totally idiot proof, that’s very important. Nothing falls through the cracks. I have a very long sales cycle and a very big pipeline . I can’t imagine life without callproof .

Cons

There is nothing I don’t like. Maybe some stuff I don’t use,.

Ron B.
  • Industry: Consumer Goods
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/09/2018

Callproof Review

Sales Reps are using this to locate our current customers while traveling and it works great. We also use it to record contacts and make notes, so everyone on the team knows what is going on.

Pros

Easy to use. Customer Support is over the top. Very easy to export data.

Cons

Had some issues with updates messing up our data, it was corrected but it interrupted business for a few days.

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