About Fiix

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance. The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations, and more. Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.
Fiix Software - Dashboard
Fiix Software - Add assets
Fiix Software - Add sites
Fiix Software - Calendar
Fiix Software - Technicians
Fiix Software - Open work orders
Fiix video
Fiix Software - Dashboard - thumbnail
Fiix Software - Add assets - thumbnail
Fiix Software - Add sites - thumbnail
Fiix Software - Calendar - thumbnail
Fiix Software - Technicians - thumbnail

Fiix pricing

Fiix has a free version and offers a free trial. Fiix paid version starts at US$45.00/month.

Starting Price:
US$45.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Fiix

UpKeep's CMMS is a modern maintenance and asset management solution for your team. From your desktop to your phone and...

eMaint CMMS

Cloud-based eMaint CMMS software enables maintenance professionals to monitor, capture, store, and share historical...

MEX Maintenance

The MEX CMMS is a robust maintenance management solution that simplifies planning and tracking for a wide range of...

SyteLine

SyteLine is an enterprise resource planning software created specifically for engineer-to-order, make-to-order,...

Hippo CMMS

Hippo CMMS is a powerful, easy-to-use cloud-based computerized maintenance management solution for a wide range of...

IBM Maximo Application Suite

IBM Maximo Application Suite is an asset management solution that combines enterprise asset management with maintenance...

Fiix Reviews

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.3
Customer Support
4.4
5 reviews of 546 View all reviews
Michael
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/06/2021

Best Engineering system

Fiix MACMMS is very reliable and easy to use in our hotel especially our engineering department. Beforem they are using Excel to record all work order until work completed and it's very hard for us to trace the work order because of this manual system. But after deploying the FIIX, our job makes easier and the response time to attend to our guests' needs is now very fast.

Pros

The FIIX is a very useful system not only for Engineering department but for all department in our hotel because this system has an inventory system and purchasing module. very user friendly and easy to setup.

Cons

I wish we could also add/change a logo to our company logo under basic plan because it's not applicable to our existing plan.

Aaron
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 28/12/2020

14 months into FIIX use

Overall experience, we received a product we could quickly and easily fill but then with further review most of that info needs to change and be improved. Once again I think the software needs a bit more standard structure for initial asset inputs. I think an onsite installer with more practical manufacturing environment would have also helped. One example, we were told to set each PM completion time to 10% of PM frequency which is basically impossible in our field. A Monthly PM only allows 3 days to complete when all Maintenance teams would expect to be compliant to complete PM at anytime within the 30 days in each month.

Pros

The open architecture and ease of adding assets and PMs

Cons

The same as what we originally liked. The open architecture allows users to create assets without much of the info needed within a PM system. Asset creation should be more structured and then allow additional inputs for special info but asset should require info about model serial number purchase and current cost. Since we began the entries without this info, I can add it later but info won't be standard for all assets unless I remove each and add back once I determine all info needed for each. It was nice not to need this info in beginning but makes the product I have less useful that it would have been if we were forced to add this standard information from the begining

Reasons for Switching to Fiix

Two sister plants recently began using this software and the hope was to be able to put all plants under one umbrella
Olawale
  • Industry: Food & Beverages
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 21/06/2022

Fiix Review

Our goal was to implement a system to manage assets, work orders and parts. Fiix offers all those solutions with the ability to integrate. System is easy to use and support is quick. Experienced some implementation challenges with some technical issues that took a long time to resolve. That is one area for improvement.

Pros

It's ease of use as a CMMS. It has the basic functions that a maintenance team will need to manage assets, work orders, spare parts and purchasing.

Cons

For multi-site use, you cannot limit the list of suppliers, preventive maintenance or task groups to the site users. It would be nice for those items be visible only to the site access level based on permissions. Configuration of reporting is not so simple.

Response from Rockwell Automation

Hey Olawale, thank you for taking the time to leave us a review. We're glad to hear that you have been finding our software easy to use. As for your product suggestion around site access visibility based on permissions we'll pass your feedback on to our team. As we are always looking for ways to improve, your feedback is appreciated.

Replied 24/06/2022
Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 15/09/2020

Good value for the pricing.

Billing and subscription service has been easy to navigate.
If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around.
In general, Fiix is slow to respond to customer service requests and feature additions.

Pros

Work orders are easy to generate and scheduled maintenance setup is straightforward.
Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM.
Reports are customizable with the upper-tier account.
Inventory management is quick and easy when the system is used on a tablet or smart device.
The mobile app is easy to set up and use.
Permissions for highly customizable for user groups.

Cons

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information.
Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors.
The report writer uses SQL code, but all of the SQL functions are not available in the interface.
WO review and approval from technician to engineer to management is not automated.

Alternatives Considered

IBM Maximo Application Suite and eMaint CMMS

Reasons for Switching to Fiix

Cost and functionality.
Robert
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2022

FIIX use and ease of use

I am very happy with the functionality of FIIX and all its modules, I use this extensive to track inventory and machine maintenance, My team finds it easy to look up parts and this save time in the downtime of the machines. it also make life easy to schedule maintenance and projects within the system

Pros

the ease of operation and managing inventory and Assest

Cons

Nothing I have noticed at this point. I have not run into any situations that wasn't able to be resolved or set up for my needs by customer support.

Response from Rockwell Automation

Hi Robert, we appreciate you taking the time to leave us a review. It's great to hear that you and your team are finding our software easy to use and that you've reduced your downtime. Thank you for telling us about your experience.

Replied 30/06/2022

Related categories