Workable

Pros

Tracking any candidate with an email ID and showing how many times the candidate applied for multiple positions. and it's very simple and easy to track and update feedback.

Cons

Nothing as such but searching with name is a bit confusing as we get the various result which is not relevant.

Pros

One of the most useful features of Workable is the ability to take notes at any point along the way. You may use Workable to send and receive candidate emails through the system, including a notifications page that functions something like a telephone. It has several AI integrations.

Cons

As Workable is still a relatively young ATS that requires updates and a little of effort, reporting and other more complicated functionalities are a bit limited. Workable isn't the best choice if you want a tool that can do whatever you want it to.

Pros

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Cons

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Pros

The ease of use and a quick implementation of the program. The evaluation or assessment made it so easy to have a review board and communication was so much easier between team members. The able to connect to my existing HRIS system makes onboarding easier.

Cons

Nothing it has made everything so much easier

Pros

I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.

Cons

Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card.

You also have to click around a bit to find this and access it.

Alternatives Considered

Reasons for Choosing Workable

Switched From

Reasons for Switching to Workable