FaciliWorks CMMS

3.6
Overall rating
Reviews

3.6
Overall rating
Reviews

About FaciliWorks CMMS

Easy to use and affordably priced, FaciliWorks will help you reduce costs, maximize productivity and ensure greater asset uptime. FaciliWorks CMMS software makes maintenance smooth and efficient. FaciliWorks tracks all of the various aspects of maintenance management including, but not limited to assets, tasks, procedures, personnel, procurement, preventative and corrective maintenance and service requests. It offers real-time dashboard analytics for full visibility into asset and maintenance status. FaciliWorks also monitors employee accountability, analyzes equipment breakdowns, manages spare parts inventory and allows you to group assets by a variety of categories, such as department or location. Whether FaciliWorks is your first CMMS solution or you’re upgrading to FaciliWorks from another application, our all-inclusive suite of services will minimize your downtime and make the transition seamless. From planning and installation to configuration, data migration, training and launch, our team can quickly and effectively implement FaciliWorks within your operating environment so that you can focus on what you do best. Our flexible licensing options ensure you get just the right software entitlement for your needs. Many CMMS vendors offer only named user license options, which typically leaves you paying more than necessary. One of our experienced team members will help you identify the best licensing option for your budget. Contact us today for your free personalized web demonstration and free trial!
FaciliWorks CMMS Software - The customizable dashboard gives you at-a-glance status on all of your assets and activities, allows you to easily navigate to any feature of the software and lets you create your own shortcuts to get quick access to the features you most frequently use.
FaciliWorks CMMS Software - Use the drag & drop scheduler in FaciliWorks CMMS to assign a date on which a technician will complete a PM/WO and assign/reassign PM and WO events to any staff member on any day to quickly and easily balance work load hours among available resources.
FaciliWorks CMMS Software - The FaciliWorks user interface is very user-friendly. The consistent, tabbed layout of data entry screens allows for easy navigation and quick data entry and user-definable fields provide even more flexibility.
FaciliWorks CMMS Software - The FaciliWorks CMMS Work Order and Preventative Maintenance system allows you to edit or view your records in summary tables or detailed forms. Built-in shortcuts for finding and filtering make it easy to get to just the records you want.
FaciliWorks CMMS Software - FaciliWorks Mobile CMMS provides an extra layer of flexibility by allowing technicians to enter data for PMs, work orders and meter readings on a mobile device as the work is being performed, eliminating redundancy, minimizing errors and saving time.
FaciliWorks CMMS Software - The customizable dashboard gives you at-a-glance status on all of your assets and activities, allows you to easily navigate to any feature of the software and lets you create your own shortcuts to get quick access to the features you most frequently use. - thumbnail
FaciliWorks CMMS Software - Use the drag & drop scheduler in FaciliWorks CMMS to assign a date on which a technician will complete a PM/WO and assign/reassign PM and WO events to any staff member on any day to quickly and easily balance work load hours among available resources. - thumbnail
FaciliWorks CMMS Software - The FaciliWorks user interface is very user-friendly. The consistent, tabbed layout of data entry screens allows for easy navigation and quick data entry and user-definable fields provide even more flexibility. - thumbnail
FaciliWorks CMMS Software - The FaciliWorks CMMS Work Order and Preventative Maintenance system allows you to edit or view your records in summary tables or detailed forms. Built-in shortcuts for finding and filtering make it easy to get to just the records you want. - thumbnail
FaciliWorks CMMS Software - FaciliWorks Mobile CMMS provides an extra layer of flexibility by allowing technicians to enter data for PMs, work orders and meter readings on a mobile device as the work is being performed, eliminating redundancy, minimizing errors and saving time. - thumbnail

FaciliWorks CMMS pricing

FaciliWorks CMMS does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to FaciliWorks CMMS

FaciliWorks CMMS Reviews

Feature rating

Value for Money
3.5
Functionality
3.5
Ease of Use
3.3
Customer Support
3.7
5 reviews of 46 View all reviews
Jonathan
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2017

Fantastic! Easy to use and create the PM's and work orders we need here.

PM's and WO's needed for co-workers. Records and ability to go back and see what was done during that PM or WO.

Pros

Easy to use.

Creates PM's and work orders which can be printed out daily and all at one time.

Has an inventory to log in parts and choose locations.

Ability to add employees and select who will do what task for PM or work order.

The program is excellent in PMs and work orders to track and keep records in the program or even from the printed copies.

Cons

I wish there was an easier way to better track inventory. That's about it. The way we have it setup makes it 100% useful for all PM or WO issues but not so much for inventory needs.

Response from CyberMetrics

Thank you for your feedback, Jonathan! Please give us a call any time regarding your inventory tracking needs. I'm sure we can help you find a solution for that. 1-800-776-3090

Replied 15/08/2017
Richard
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 03/08/2017

Satisfying, ease of use, and great inventory compiler.

I have already expressed those feelings in the survey I just submitted.

Pros

Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.

Cons

After six years of usage and several calls to customer support, I still do not have the ability to use the tax block on my PO form, and if I attempt to, the entire PO becomes locked and I have to discard it and start a new one. I cannot batch print work orders, but have to open and print each one individually...I inquired about that one too. I have to change the billing address on my PO'S each time I write one-(the street address and PO Box cannot both be saved). When I go to the PO listing page the dates are never posted with the PO#. When I begin to write a PO and I am ready to go to the line items tab, I don't have to be told by a little box, to go to the line items tab and list my items...an ill contrived, time consuming step in the program which needs to be removed.

Response from CyberMetrics

Thank you for your FaciliWorks review, Richard. Your feedback is critical to ensuring future versions will meet the needs of our clients. I have created a case for you in our development system to alert our development team about those specific issues and allow us to address them in future builds.

Replied 30/04/2018
James
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
3

1
Reviewed on 10/05/2018

I have worked at L3 for thirty years in Facilities and have been using Faciliworks for 15.

It tracks our equipment.

Pros

It can track our equipment. The only Pro is that it does track our equipment. I tolerate the program because I had no choice. Our corporate facilities people made a deal and require us to use it. You should not ask if you don't want to hear the answer. My first thought was to write None!

Cons

I think the program is too bulky and slow. I call it the Ogre program after Shrek the movie. Shrek told donkey that an ogre is like an onion. It has a lot of layers. In this case too many layers that we barely use. It's not user friendly and the only way to learn the system better is to get customized, expensive training. I think the manual is useless for a user.

Response from CyberMetrics

James,
Thank you very much for your response. We asked because we are listening-- we do want to hear the answers. We have a lot of features, and this can be overwhelming to some of our customers; especially those that need to utilize only a minimal amount of those capabilities. You will be happy to hear that,thanks to feedback from customers like you, we are working on new versions that will remove unnecessary clicks and navigation, and we will offer a version with fewer features for customers like yourself. Once again, thank you for taking the time to share your experience with our product, we cannot improve without feedback from customers like you.

Replied 16/05/2018
Keith
  • Industry: Plastics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

4
Reviewed on 03/08/2017

Faciliworks has helped me keep track of the task I need to keep the shop running.

A more professional way to show how the maintenace is keeping up with PMs and Projects.

Pros

the software is very adaptible. It was easy to set up. I could easily add or subtract information and scheduling PMs was easy. Work orders help keep track of exspenses and record date and

Cons

It would be helpful if there was some videos of the best way to start entering information into the program. It would be nice to have some reports to see an overall look at how well the maintenance program is working. For some reason the month of september does not keep record of cost.

Response from CyberMetrics

Thank you for your FaciliWorks review, Keith. Please tell me about your experience with our support team - we have made some changes recently and would like to ensure our efforts are providing the best level of support for you moving forward. Your product feedback is invaluable to our efforts and will help us make improvements to our upcoming versions.

Replied 30/04/2018
Jeff
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 10/05/2018

FaciliWorks offers a lot of valuable features at a very reasonable cost. The support is...

We manage all our assets and their readiness using FaciliWorks.

Pros

All the features needed to manage a companies maintenance are covered. The support and training staff are excellent.

Cons

The platform and interface is a bit dated and the custom report building needs to be simplified. A more intuitive process flow would help the novice user navigate the complex relationships between assests, preventative, corrective and recurring tasks.

Response from CyberMetrics

Thank you for taking the time to review FaciliWorks, Jeff, and for speaking highly of our support team. We truly value your feedback and we will continue to improve our products through user experiences. If you ever need assistance, please don't hesitate to contact us at 1-800-776-3090.

Replied 16/07/2018

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