Kixie PowerCall

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Kixie PowerCall

Welcome to Kixie, the sales engagement platform that revolutionizes the way you do business. Designed to supercharge your sales performance, Kixie offers ultra-reliable and easily automated calling and texting features that seamlessly integrate with leading CRMs like HubSpot, Salesforce, Pipedrive, and Zoho. With Kixie, you can call and text numbers from your CRM or any webpage in Google Chrome, with every interaction automatically recorded in your CRM. Say goodbye to tedious manual record-keeping and hello to unparalleled productivity and efficiency! The Kixie PowerCall Chrome extension offers a suite of advanced features to help sales and customer-facing teams optimize their performance. Here's what you can expect: • PowerDial through lists of contacts automatically, dialing up to ten numbers in parallel with multi-line PowerDialer • Advanced AI-powered local presence (ConnectionBoost) that allows users to call from a number with the same local area code as the person they're calling • Conversation Intelligence: Automatically transcribes calls and automatically syncs transcriptions to your CRM, provides AI-driven insights, analyzes sentiment, picks out key words and phrases and more • Live call coaching that lets managers listen to calls and offer "whisper" advice or feedback to trainees • Call recording with free unlimited lifetime cloud storage • Voicemail drop enables users to leave custom, pre-recorded messages with a single click • SMS templates with dynamic fields that make it easy to send personalized messages • Click-to-call any number on any webpage for lightning-fast dialing • Integrations with leading CRMs, including HubSpot, Salesforce, Pipedrive, and Zoho • Call center features, including IVRs, ring groups, call queues, and dynamic routing for streamlined customer experiences on incoming calls • Live call board, analytics, reporting, and call and SMS/MMS history available to managers in the dashboard • Cloud-based platform allows easy access anywhere, anytime Transform the way you sell and take your business to the next level with Kixie – the sales engagement platform that delivers results.
Kixie PowerCall Software - Ultra-reliable calling and texting for all leading CRM.
Kixie PowerCall Software - Multi-line parallel powerdialer.
Kixie PowerCall Software - Built specifically for modern sales teams.
Kixie PowerCall Software - Speed-to-lead. Automatically call or text leads within seconds.
Kixie PowerCall video
Kixie PowerCall Software - Ultra-reliable calling and texting for all leading CRM. - thumbnail
Kixie PowerCall Software - Multi-line parallel powerdialer. - thumbnail
Kixie PowerCall Software - Built specifically for modern sales teams. - thumbnail
Kixie PowerCall Software - Speed-to-lead. Automatically call or text leads within seconds. - thumbnail

Kixie PowerCall pricing

Kixie PowerCall does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to Kixie PowerCall

RingCentral Contact Center

RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more...

Kixie PowerCall Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.7
5 reviews of 274 View all reviews
Rowdie Mitch
Rowdie Mitch
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/03/2018

Saved us a ton of money for a simple trackable dialer

Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.

Pros

I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.

The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.

I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.

Cons

I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.

Brandy
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2023

Kixie, expensive, but like all things in life, you TRULY get what you pay for.

Amazing. Truthfully, the best part is the customer service. I have not once spoken to anyone that I felt like didn't love their job. If they do, they hide it very well. Y'all are the chik-fil-a of VOIP services. Kudos!

Pros

It's ease of use and reliability. The dialer is fun to use and SIMPLE.

Cons

The price and transferring calls to other people.

Alternatives Considered

RingEX

Reasons for Switching to Kixie PowerCall

Because the effectiveness and customer service is well worth the cost.
Sheryl
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 19/07/2022

Our company used KIXIE for almost 2 years. Save your money. Their customer service is...

This company is terrible. They should go the way of Enron.

Pros

When we first started using KIXIE they were competitive, wanted our business--they were helpful. Two years later, you can't get a live customer service rep. They cost 5x the competitor, and NO REFUNDS! Save your money. Check out JUSTCALL.io. It's 1/4 the price. Month-to-month. They have live customer service. What a difference!

Cons

KIXIE now offers ZERO customer service--Terrible! Zero REFUNDS. They don't care about the customer. Not responsive to building in new technology that is needed (hello? Bulk texting???) What more is there to say?

Response from Kixie

Sheryl, we're very sorry to hear your experience with Kixie was less than you had hoped for. We pride ourselves on 100% US-based customer service, and we do provide live customer service over the phone, email, and chat.

The reason we do not offer pro-rated refunds for service is due to the costs associated with the US-based support resources that we offer, and also the fact we do not require contracts or annual payments of our customers in order to use the system. You can cancel at any time, but there are no pro-rated refunds when you do, so that we can continue to offer these services and benefits.

As we have grown we have continued to develop new features in response to customer feedback. Due to popular demand, we recently completed a major update which includes list-based multi-line PowerDialing, allowing our customers to auto-dial up to 10 contacts simultaneously. We prioritize the features that we hear the most requests for, and unfortunately not every request can be met.

Replied 10/08/2022
Mary Beth
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/09/2022

After thorough research, Kixie was our best option.

They have a white glove approach. They have really worked to make using their product easy.

Pros

I like that I can text directly through the system--this drastically improves response rates and speed of closing. I also like that it records everything directly in the CRM. It's actually motivated me to stay with Pipedrive--they integrate so well together. Additionally, Kixie went out of its way to help me integrate its software with ClickUp. That was very impressive.

Cons

The phone app needs some work. I do have to update the Chrome extension pretty regularly as well, but that makes sense for how often they update their software. :)

Alternatives Considered

Aircall, RingEX, JustCall and CloudTalk

Reasons for Switching to Kixie PowerCall

It had every option I wanted with competitive pricing. The sales rep was excellent as well.

Response from Kixie

Hi Mary Beth, thank you for the review! We're glad to hear Kixie is helping you close deals faster. Have a great day!

Replied 19/09/2022
Matt
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/04/2022

Kixie is a powerhouse

Pros

Ease of use and setup. Took us just a few minutes to be up and running.
Integrates well with HubSpot.
Jam packed with advanced features we have not yet explored, but definitely will.

Cons

Some features did not work as well for us out of the gate, but the beauty is Kixie support is super responsive and we were able to resolve quickly.

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