About GoTo Connect
GoTo Connect pricing
GoTo Connect does not have a free version but does offer a free trial. GoTo Connect paid version starts at US$24.00/month.
Alternatives to GoTo Connect
GoTo Connect Reviews
Feature rating
- Industry: Warehousing
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Best change from Landline to VOIP ever!
I would recommend it to anyone who hasn't moved over. The cost isn't high and very affordable compared to our old system. Just need to ensure proper internet service.
Pros
We changed over from our previous PBX landline system to a PBX IP VoIP system and have never been happier. Easy way to setup everything from call centre, confrence, transfers, PA system and so much more with the system in place
Cons
The only negative is that the system has gone done a few times over 2 years. Maybe 3-4 times and had some issues with the fax machine. The customer is good but sometimes can take longer than required especially if a business runs on telephone lines.
Reasons for Choosing GoTo Connect
Cost and better system.Reasons for Switching to GoTo Connect
Best price plans and offerings.
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Perfect Product for All-in-out
It's one of the least buggy software out there when it comes to video and audio conferencing.
Pros
It's the perfect approach in combing everything starting from video calling, to audio conference and remote desktop control.
Cons
The thing I dislike about the software is the lack of support. There is very limited documentation on how much you can push the product to get the most out of it. More there is a limit on how much you can
Alternatives Considered
Microsoft TeamsReasons for Choosing GoTo Connect
There were a lot of constraints with the business accountSwitched From
TeamSupportReasons for Switching to GoTo Connect
It was a cheaper option- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Could be better
Pros
It is able to be remote which in some cases works out well
Cons
There is a lot of lag. Like the signal sometimes is a few seconds behind
- Industry: Hospital & Health Care
- Company size: 5,001-10,000 Employees
- Used Daily for 2+ years
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Review Source
Go To for Quality
Quality and time-saving. Definitely helps us!
Pros
Our call center uses GoTo Connect for best service. We rely on the efficiency of the product to help our patients and providers. Seamlessly scheduling patients without being in clinic is very difficult but GoTo Connect helps bridge that gap.
Cons
As a company we would like to be able to tell when patients lines have fallen silent, either from call center rep fault or glitch in computer telephony. These calls do not always drop. It would be a nice feature to alert the crew or have our call board notify us.
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
The Best Service For Remote Call Centers
This product has allowed us to easily grow our company and expand our customer service coverage. The set up was easy, the training was very comprehensive and getting the system built was handled very well. During the initial set-up GoToConnect provides a personalized account person that guides you through the entire set-up from beginning to end.
Pros
We use GoToConnect to manage remote agents and it is the best phone system we have ever had. Reporting is easy to gather. The ability to make administrative changes to the call system is the best in the industry. Hands down this is the best service we have ever used in 20+ years.
Cons
This software had no weaknesses at all. It is robust and provides every feature you could dream of.
