Salesforce Sales Cloud

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud Software - Salesforce dashboard
Salesforce Sales Cloud Software - Salesforce sales rep dashboard
Salesforce Sales Cloud Software - Salesforce team forecasting
Salesforce Sales Cloud Software - Salesforce opportunities/leads
Salesforce Sales Cloud Software - Salesforce mobile interface
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - Salesforce dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce sales rep dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce team forecasting - thumbnail
Salesforce Sales Cloud Software - Salesforce opportunities/leads - thumbnail
Salesforce Sales Cloud Software - Salesforce mobile interface - thumbnail

Salesforce Sales Cloud pricing

Salesforce Sales Cloud does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Salesforce Sales Cloud Reviews

Feature rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 18,239 View all reviews
Tejal
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 25/01/2024

Salesforce makes it easy

All was satisfactory. Needs bit improvement

Pros

It's just one click on the data saved to you get the activites track flow in one page

Cons

The customer support is bit difficult after the sales

Alternatives Considered

Pipedrive
Scott
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 26/01/2024

Love Salesforce

Overall it does what I need it to do, but I do wish it would do some of my marketing

Pros

I’ve closed so much business because of salesforce

Cons

It is not easy to customize and support is hard to get ahold of

Alternatives Considered

HubSpot CRM

Reasons for Switching to Salesforce Sales Cloud

Used it at State Farm and was just familiar with it
Alessandro
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
3

3
Reviewed on 19/01/2024

Not the best CRM to use.

Pros

It is always the same for many business types.

Cons

The UI isn't friendly at all, not intuitive. Hard to use if you don't remember step by step tutorial.

Chinmay Subray
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 27/12/2023

Salesforce Sales Cloud - Likes and Cons

My experience using Sales cloud bends towards positive side only. It's Automations , Customizations , Efficiency , Insights are the some of the liked things in Sales Cloud.

Pros

Salesforce Sales Cloud offers good features like Automations , Analytics and Data management. As it is a cloud based platform so On-premises server maintenance are not required. It's Mobile accessibility is one of the best compared to competitors. As Salesforce has the one of the largest active community the support is very impressive.

Cons

Pricing structure and complexity is one of the considering thing in Salesforce sales cloud. Mobile accessibility is good but it's functionalities are very limited in my opinion.

Lute
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 13/02/2024

One touch data specialist

It is critical for our mail order and online store selling Kraken hockey merch and unique autographed items

Pros

When I open a new account I input major data. Then I can run real time reports as needed in managing an account. My partner is very good at this.

Cons

Used to be free. Has some fees near $500.

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