About isolved
isolved pricing
isolved does not have a free version.
Alternatives to isolved
isolved Reviews
Feature rating
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
I Love iSolved!
Pros
I liked that iSolved People Services is easy to implement and customize.
*Payroll process is easy
*online time cards and employee adaptive experience are great!
*Online onboarding for new employees is easy to use and makes data entry easier
Cons
There's so much that iSolved offers and can customized, I would like to get more information on what I can do.
Employee adaptive experience app some times glitches and makes it hard for employees to you. I also wish it was an app in the App Store.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Non-Profit Payroll Review
Overall, we enjoy using the software and it works for us. Our customer service reps are easy to work with and quick to respond to anything that can be taken care of at their level. The less timely responses are when questions/challenges have to go to higher levels of service.
Pros
It's easy to use and very user friendly. Our employees love the adaptive employee experience. This was a great leap into current technology for our organization. We went from our payroll and HR systems being separate to being able to combine them with iSolved. It has saved us a lot of time in many areas.
Cons
There is a lack of communication to clients at some times. This has caused a couple of issues with our payroll submission or paying our employees. Occassionally, an update is completed that affects other things that we use and causes something to stop working correctly and cannot be fixed in a timely manner. The Multiple Worksite Reporting never matches our tax reports which causes more time consuming calculations to figure out the correct information.
Response from isolved
Hello! Thank you for taking the time to write this thoughtful review of isolved. We appreciate you and your business! Please feel free to contact me at [email protected] should any issues arise in the future.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
User Friendly
Very helpful. No major issues
Pros
Payroll entry is easy and saves automatically
Cons
Report writer is sometimes hard to understand
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Expense request interface
Pros
Allows for us to approve reimbursement requests that our employees submit and then commit them to be paid.
Cons
Interface is not consistent and very glitchy. Customer/tech support could use major improvement. The platform should not allow for an employee to double submit/submit a duplicate entry with the same time stamp down to the second. Glitches and bugs that hinder the ability to use the platform need to be addressed in a more timely manner with more transparency and communication.
Response from isolved
We apologize for your experience with isolved and that our platform & customer service hasn't met your expectations. We strive to provide our customers with the best service possible. I have sent your feedback to our customer support team so we can so we can take the corrective steps to improve our services. Please contact me, Mackenzie Cotton, Reference & Reputation Manager, directly at [email protected] so we can get you connected with the proper support.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
iSolved is user friendly
Pros
iSolved is user friendly. Communication is better this time around.
Cons
Time & Attendance has some quirks that don't function as would be ideal
