About Box

Simplify your tech stack and save on cost with the Content Cloud: a secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, classification, and retention. And with 1,500+ best-of-breed integrations, teams work from anywhere across all their favourite apps. Trusted by 100K+ of the world’s leading organisations — including AstraZeneca, JLL, and Nationwide — Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.  ✓ Protect your content  Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.  ✓ Empower your people With everything from file annotations to automated tasks, teams collaborate anytime, anywhere, on any device, with people inside and outside your business. ✓ Connect your business  Securely connect your content to the rest of your tech stack with 1,500+ pre-built integrations. Extend Box to meet your organization’s unique needs using developer tools and APIs
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.
Box Software - Integrate your tech stack across 1,500+ best-of-breed apps.
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.
Box Software - Create workflows in minutes, so you spend more time on what matters most.
Box video
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention. - thumbnail
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. - thumbnail
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks. - thumbnail
Box Software - Integrate your tech stack across 1,500+ best-of-breed apps. - thumbnail
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters. - thumbnail

Box pricing

Box has a free version and offers a free trial. Box paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
Yes
Free trial:
Yes

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Box Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.4
Customer Support
4.2
5 reviews of 5,266 View all reviews
Jolie
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/09/2019

Organized and accessible

Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Pros

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

Alternatives Considered

Google Docs

Reasons for Choosing Box

Cleaner interface, better user experience, more reliable & capable

Switched From

Dropbox Business
Matthew
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 05/10/2023

File storage operates at an exceptionally high efficiency

Box has helped us work together effectively, and our productivity has significantly improved. We can also save and share files quickly and easily, a huge time-saver. Among businesses, its standing is unparalleled. This software is well-known worldwide; it has a sizable user base and can fulfil all of the needs of its intended purpose.

Pros

Box is beneficial for managing all of my files; with the correct settings, I can safely share and archive my files with anybody, anywhere. It has a positive effect on all of the salvaged projects. The UI is straightforward to grasp. The ability to form an instantaneous collaborative framework is, without question, tremendously remarkable. The only real problem is the customer service, which needs to be improved in the future. Finding a piece of helpful software is rewarding.

Cons

The program's only real drawback is its unresponsive support; in my experience, getting a proper response takes three to four days.

Caleb
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
0

3
Reviewed on 15/05/2020

May not be best for simple/typical uses

I am not a fan of Box's move towards pure network storage as default (Box Drive) from local storage (Box Sync). This seems unnecessary to me for individuals and small organizations. If you're sure network storage is the way to go for your organization, then Box could be a great choice. They have great branding and features selection if you fall within this category. Otherwise, I'm not sure why someone would give up the benefits of local storage. This is especially the case for individuals. (Note: there does appear to be an option to mark individual directories for offline storage, but in my understanding this has to be selected from a menu.)

This, together with a couple negative experiences with a buggy sync (see below), lead me to give 3/5 stars overall. But if you're sure network storage is the way to go, then I would probably give close to 5/5. I'm just not sure how many people will actually want to manage their files in this way.

Pros

I love the Box branding and aesthetic. It's a pleasant backdrop for day-to-day use. They have a lot of features on the enterprise front, and I can see they've put a lot of work into their business model.

Cons

(Note: This relates to Box Sync, which is the version that stores files locally on your device and backs them up on the cloud. This is in contrast to Box Drive, which stores on the network by default.)

There have been at least 2 occasions entire directories have disappeared from my local storage even though I did not delete them on any of my synced devices. In the most recent case, this was >50 GB across thousands of files. I had to figure out how to redownload them, which turned out to be a huge hassle in the online interface. Download size limits at 15 GB (or something on that order) prevented me from downloading the higher level directories all at once. The next best thing was making batch selections of files. This ended up being very nonintuitive and took me a long time to figure out (I had to go to a help board).

Another criticism is that Box Sync (apparently?) will be deprecated in the future. If, like me, you are uncomfortable with network storage as the default, then Box might not be the best choice for you. I understand this is their business model -- and I can't speak for everyone -- but to me the upsides of default network storage seem outweighed by their downsides for typical use cases.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
0

4
Reviewed on 28/07/2023

Simple to use, but with some improvement opportunities.

Box is easy and quick to use; it is so user-friendly and intuitive. They provide you with short tips in popup messages. This interface is excellent to requests signatures, as it notifies you once everyone has signed your document. I like that you have a free option to use which is 10 GB of storage, which is enough if you make sure to delete files you do not need anymore.Box has some improvement opportunities regarding the signing process. Overall it is simple and easy to use (no tutorials needed).

Pros

Box is simple and quick in terms of sharing documentation, requesting signatures, uploading, and editing content. I love how customizable are the signatures as you may just drag the signature, seals, and date of signature options. Also, the storage capacity you get for the free option is very reasonable (10GB). If you desire to have a customized price for your needs, Box also offers other options with good prices.

Cons

When you share a document, your coworkers do not get notified in their Box dashboard. They need to check their emails in order to notice that they got new shared content or signature requests. I'd rather prefer that each of us gets notified in Box, as always as we are logged into our accounts. Also, you may not receive your notifications in your primary inbox, but in "Promotions" or Spam.On the other hand, once you request signatures and you get notified everyone has signed the document, you'll have to create a copy of it for you to sign. I would prefer to sign the original document, instead of Box creating a copy of it, so I can sign it too.

Victor
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 29/09/2023

Top choice for cloud services.

Box simplifies cloud management brilliantly. Its intuitive interface, robust security, seamless mobile app, and stellar integrations make it a top choice. Whether for personal or business use, Box is reliable and efficient. Highly recommended.

Pros

Super secure and reliable. Definitely a tier-up from Google Drive services when it comes to security.

Cons

Box offers so many different great features that can be a bit overwhelming for the average user. Other than that, it will take time to learn it.

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