Box

Pros

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

Alternatives Considered

Reasons for Choosing Box

Switched From

Pros

Box is beneficial for managing all of my files; with the correct settings, I can safely share and archive my files with anybody, anywhere. It has a positive effect on all of the salvaged projects. The UI is straightforward to grasp. The ability to form an instantaneous collaborative framework is, without question, tremendously remarkable. The only real problem is the customer service, which needs to be improved in the future. Finding a piece of helpful software is rewarding.

Cons

The program's only real drawback is its unresponsive support; in my experience, getting a proper response takes three to four days.

Pros

I love the Box branding and aesthetic. It's a pleasant backdrop for day-to-day use. They have a lot of features on the enterprise front, and I can see they've put a lot of work into their business model.

Cons

(Note: This relates to Box Sync, which is the version that stores files locally on your device and backs them up on the cloud. This is in contrast to Box Drive, which stores on the network by default.)

There have been at least 2 occasions entire directories have disappeared from my local storage even though I did not delete them on any of my synced devices. In the most recent case, this was >50 GB across thousands of files. I had to figure out how to redownload them, which turned out to be a huge hassle in the online interface. Download size limits at 15 GB (or something on that order) prevented me from downloading the higher level directories all at once. The next best thing was making batch selections of files. This ended up being very nonintuitive and took me a long time to figure out (I had to go to a help board).

Another criticism is that Box Sync (apparently?) will be deprecated in the future. If, like me, you are uncomfortable with network storage as the default, then Box might not be the best choice for you. I understand this is their business model -- and I can't speak for everyone -- but to me the upsides of default network storage seem outweighed by their downsides for typical use cases.

Pros

Box is simple and quick in terms of sharing documentation, requesting signatures, uploading, and editing content. I love how customizable are the signatures as you may just drag the signature, seals, and date of signature options. Also, the storage capacity you get for the free option is very reasonable (10GB). If you desire to have a customized price for your needs, Box also offers other options with good prices.

Cons

When you share a document, your coworkers do not get notified in their Box dashboard. They need to check their emails in order to notice that they got new shared content or signature requests. I'd rather prefer that each of us gets notified in Box, as always as we are logged into our accounts. Also, you may not receive your notifications in your primary inbox, but in "Promotions" or Spam.On the other hand, once you request signatures and you get notified everyone has signed the document, you'll have to create a copy of it for you to sign. I would prefer to sign the original document, instead of Box creating a copy of it, so I can sign it too.

Pros

Super secure and reliable. Definitely a tier-up from Google Drive services when it comes to security.

Cons

Box offers so many different great features that can be a bit overwhelming for the average user. Other than that, it will take time to learn it.