About Intelligent Medical Software

IMS (Intelligent Medical Software) by Meditab Software is an Electronic Health Records (EHR) and Practice Management solution that includes applications for e-prescribing, practice reporting, a patient portal, and communication tools that can be tailored to various practice sizes and types. It supports 40+ specialty modules such as general practice, Allergy and Immunology, Fertility, Community Health, FQHCs, and Cosmetic. IMS is built for Internal Medicine, OB/GYNs, Orthopaedics, Pain Management, Rheumatology, and more. The solution can be deployed in the cloud and on-premise.IMS comes with a selection of medical forms and templates unique to each specialty, helping doctors in the charting process. The EHR allows users to collect data related to a patient's medical history, demographics, lab test results, medication history, allergies, and much more. It also supports smart features like speech-to-text and touch-pen recognition. Thanks to secure chat features, a patient app, and full telehealth and telemedicine options, physicians can also increase patient engagement and empower their practices for the future.The IMS Practice Management solution helps practices manage their billing processes and patient management. The system also supports a range of mobile devices.
Intelligent Medical Software Software - An award winning, multi-certified EHR Medical Software and Practice Automation system built to meet the exact needs of over 40 specialties.
Intelligent Medical Software Software - Manage your practice’s clinical and administrative needs on the go with IMSGo; available on your tablet, smartphone, or smartwatch.
Intelligent Medical Software Software - IMS Patient App and Care Portal are your patients’ gateway to their healthcare needs.
Intelligent Medical Software Software - Streamline your practice's workflows, optimize financial performance, and coordinate quality care faster with IMS.
Intelligent Medical Software Software - Start your patients’ journey right thanks to a fast and convenient check-in process with IMS OnArrival.
Intelligent Medical Software Software - Is your front desk overwhelmed? Take the burden off with an EHR-integrated, online, appointment booking system (ABS).
Intelligent Medical Software video
Intelligent Medical Software Software - An award winning, multi-certified EHR Medical Software and Practice Automation system built to meet the exact needs of over 40 specialties. - thumbnail
Intelligent Medical Software Software - Manage your practice’s clinical and administrative needs on the go with IMSGo; available on your tablet, smartphone, or smartwatch. - thumbnail
Intelligent Medical Software Software - IMS Patient App and Care Portal are your patients’ gateway to their healthcare needs. - thumbnail
Intelligent Medical Software Software - Streamline your practice's workflows, optimize financial performance, and coordinate quality care faster with IMS. - thumbnail
Intelligent Medical Software Software - Start your patients’ journey right thanks to a fast and convenient check-in process with IMS OnArrival. - thumbnail

Intelligent Medical Software pricing

Intelligent Medical Software does not have a free version and does not offer a free trial. Intelligent Medical Software paid version starts at US$199.00/month.

Starting Price:
US$199.00/month
Free Version:
No
Free trial:
No

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Intelligent Medical Software Reviews

Feature rating

Value for Money
3.7
Functionality
4.2
Ease of Use
4.2
Customer Support
4.3
5 reviews of 53 View all reviews
Verified Reviewer
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/04/2018

Excellent practice automation system for ambulatory medical office, optimizes the user...

One of the benefits that I like the most is that this software helps close the gap between mental health problems, substance abuse and the need for an electronic health record (EHR) to improve efficiency in their practice and improve care to the patient. It has live technical support from experts, specific mental health templates, mental health EHR characteristics, allows to better communicate the key information and with greater precision and the delivery of attention summaries and other information required by the significant use.

Pros

I like most is that Intelligent Medical Software is a practice automation system, designed exclusively to optimize the user experience, offers powerful functionality and practical usability. It provides physicians and caregivers with a complete set of tools to make informed decisions, manage regulatory compliance and quickly identify the inefficiencies of the process. It is potentially Electronic Health Practice, and you can access the complete information from anywhere and at any time.

Cons

I like the least is that the administration of the consulting room has to be subjective in some approaches, that is, case by case, I consider that the effectiveness of the treatment must go hand in hand with the software and the qualitative observations of each case.

Response from Meditab

Thank you for your review. Your feedback is much appreciated!

Replied 05/06/2018
Brittany
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/09/2022

Best of the Best in Billing and Practice

Overall, IMS improved the AR (in one provider increasing revenue by 30% in the first 8 weeks!), and the reporting available gave us the best indicators to catch any issues early, and to work through them systematically. The system is easy to use, easy to train, and very intuitive.

Pros

One of the best features of this software is the ability to customize to the needs of the practice and the individual. This system is a biller's dream as well with the customization available that makes billing multiple providers/multiple fee schedules with ease. The team was great to work with and very knowledgeable. They can interface and integrate with almost any system if needed. Moving to IMS made an exponential positive impact very quickly. The A/R module to work the claims is one of my favorite features! The reporting is absolutely stellar and I can get just about any report that the providers might ever ask for.

Cons

The only thing that I'd change is that I'd like to be able to just drag and drop a file into the system if I want to upload instead of having to manually upload through the RDP. Nothing major, just a preference.

Alternatives Considered

eClinicalWorks and NextGen Office

Reasons for Choosing Intelligent Medical Software

Limited ability of other systems impacting billing, bottom line, and workflows for both billing and providers.

Reasons for Switching to Intelligent Medical Software

The ability to customize what was needed to the providers, schedulers, billing team, and the pricing was great!

Response from Meditab

Hi, Brittany -- We're so happy to hear that you're enjoying IMS and that it's already increasing your revenue! We work hard to fit the software to each client's needs, so we're glad that the system works for your specific workflows. Please let us know if you have any additional feedback, and our team will work hard to incorporate it into our next Build. Thanks again for your review!

Replied 23/03/2023
David
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
2
Customer Support
3

2
Reviewed on 14/02/2019

Complicated and poor coding from people are not end users

We purchased to get our insurance AR in line and monitor it better. Our billing company had an extremely difficult time integrating resulting and huge errors. This was partially the billing company but also due to the no user friendly way the system processes claims and adjustments. They need to bring all the coders back state side with people who know US billing and coding to redo the workflow with end user in mind.

Pros

The software is hugely customizable. It is very reasonably priced and the US management do try to work with offices to get things straightened out.

Cons

Initial training was almost useless as they spent most of the try trying to fix technical issues. The software does not perform some of the features that were sold. There are so many different way to perform similar task it is difficult to see if there is internal consistency in reporting and office procedures for performing task. It is the least efficient software I have ever used, 5 clicks where 1-2 would do. Insurance adjudication protocols were clearly written by people in India who have not actually used our US medical system. Simple things like taking deductibles up front have not been thought about and cause open credit issues in patient legers. The cash system is not well integrated with the claims system so if your office does a significant amount of insurance as well as cash pay there are constant issues in ensuring the books stay straight. Making corrections to the system if a claim is incorrect or cash pay are incorrect are almost impossible and many times require deleting the whole interaction and starting over. The user interface is kind of ugly and unrefined. Photo manager is ancient. Patient connections (text messaging, confirmations) has never worked correctly and we had two incidents of the system harmer texting patients where it had to be fully turned off. We now use an outside vendor because we don't trust the system. It is difficult to keep running data on the clinical side.

David
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/07/2022

IMS software for Cosmetic Surgery Practice

Pros

The scheduling interface was what brought us to this product and what has kept us as a customer for more than 10 years.

Cons

Even though the interface is good, too many clicks are required to schedule an appointment. Poor interface for exporting to MS Outlook / iPhone.

Alternatives Considered

Nextech EHR & PM

Reasons for Choosing Intelligent Medical Software

I was starting a new practice after separating from a partnership and had to purchase software for the new office.

Switched From

Nextech EHR & PM

Reasons for Switching to Intelligent Medical Software

Nearly equivalent features at a lower price point. Nextech administration would only consider me as a new customer at full price for the new practice despite having been the person responsible for selecting their product and paying for 50% of their fees for 13 years.

Response from Meditab

Hi, David -- Thank you for being such a loyal and engaging client for so long! We appreciate your feedback on the scheduling interface, and we will let our development team know for future updates. Thanks for the review!

Replied 25/07/2022
Melanie
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/02/2022

Very good but not perfect...but which EMR is?

Overall I feel they are looking to improve and assist with problems and glitches that come up as well as improve on the EMR by submitting requests to the build team.

Pros

POS system and the [SENSITIVE CONTENT] who helped integrate/train. [SENSITIVE CONTENT] and [SENSITIVE CONTENT] who runs the reports is very knowledgeable and helpful. As well as [SENSITIVE CONTENT] in VAR support and [SENSITIVE CONTENT] always comes through for all support help. Support availability when things go wrong is very important. IMS always will suggest things for future builds based on feedback.

Cons

Inaccessibility/slow to respond of my customer service rep and I feel lack of knowledge overall.

Alternatives Considered

ModMed

Reasons for Switching to Intelligent Medical Software

We looked at a few other products that were dermatology specific. We would've had to switch and move everything and the cost of moving was not cost or time effective.

Response from Meditab

Hi, Melanie -- We're so happy to hear that our support team has been helpful! We take feedback very seriously and are always looking for ways to improve and help our partners even more. Please let us know if you continue to have slow response times, and we will work to resolve the issue immediately. Thanks again for your review!

Replied 24/02/2022

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