4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Call Logic

Call Logic is a predictive dialer software that helps sales teams streamline phone calling campaigns to close maximum deals. Key features include real-time scrubbing, smart caller IDs, TCPA compliance, click-to-call, whisper coaching and voicemail drop. The platform enables managers to schedule appointments, transfer calls to relevant associates and record calls. Additionally, Call Logic lets stakeholders integrate the system with several third-party applications including Blitz Sales Software, RedTail CRM and PCRecruiter.
Call Logic Software - Call Logic campaign set up
Call Logic Software - Call Logic interaction history
Call Logic Software - Call Logic campaign set up - thumbnail
Call Logic Software - Call Logic interaction history - thumbnail

Call Logic pricing

Call Logic does not have a free version but does offer a free trial. Call Logic paid version starts at US$79.99/month.

Starting Price:
US$79.99/month
Free Version:
No
Free trial:
Yes

Alternatives to Call Logic

Call Logic Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.8
5 reviews of 34 View all reviews
DREWBIE
DREWBIE
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2018

Dialing Solutions That Get Results

Using this software I was able to increase my overall call volume by 300% and average call length by 2 minutes. This allowed my team to make more quality contacts with our prospects and avoid time spent dialing numbers manually where the number had been changed or was no longer in service.

Pros

Ease of use, Clear Connections, Efficiency Created

Cons

Click to dial functionality still not where I would like to see it.

Response from Double A Solutions

Thanks for the review Drewbie! We love to hear that the system has helped you increase in productively in your business!

Replied 17/10/2018
Brianna
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 27/11/2019

Quick and Efficient

I can reach 3X more contacts in less amount of time. Cold calling jobs are a lot of "no answers" and leaving voicemails. By the time you dial, let it ring, leave a voicemail that is 30-50 seconds. By using this software you take out the dial time and you take out the leaving a voicemail time because you already pre-recorded one, shorting that time to 5-10 seconds per call. Also by having a pre-recorded voicemail it allows me to focus on what to say when they answer vs thinking about what to say on a voicemail and rambling on too much.

Pros

I love that in my job I have to make calls no matter what and this software allows me to quickly move through a call block. Prior to using this software in an hour call block I could dial 30-50 contacts. Now in an hour I can do closer to 100-120.

Cons

If I have 100 calls in a campaign and I talk to 10 people, I have to manually take them out or it will call them again. At times some contacts get missed and I have to go back in manually to add them.

Response from Double A Solutions

Thanks for the review, Brianna! We love to hear how much more efficient you are when using Call Logic! There's nothing quite like increasing your call volume by 3x. :)

Replied 02/12/2019
Sean
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

1
Reviewed on 01/06/2023

Better Options

I do not recommend! #1 you will burn through phone numbers as they get flagged as spam. Tested a new dialer for 30 days and none of my marketing numbers have yet to be flagged while utilizing competitor. #2 Pricing. I found a better system with more hours & features for half the cost. #3 Customer Service. I called & emailed for over a week to support. I literally had to complete a new client form and speak to sales before being transferred to support. #4 refund policy. I have over 80 hours of unused dialing time. They are refusing to refund me for those unused hours. I highly recommend utilizing another service! Unless you like buying and burning numbers multiple times per week!

Verified Reviewer
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2018

Call Logic has done an amazing job streamlining our workflow, making us extremely productive

Pros

Since we began using Call Logic, our sales force has been able to hone in their efforts, increasing to more closed deals. The UI is intuitive & easy to use, and we find the ourselves multiplying our call numbers regularly.

Cons

This software has become integral to our operation & we find our productivity increasing regularly. There are no major complaints & we even appreciate the trial feature. We were sure we were satisfied with the software before we even committed to it.

Response from Double A Solutions

Thank you for your feedback! We really appreciate hearing from our customers!

Replied 09/05/2018
James
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/03/2022

Auto Dialer

The cost of the auto dialer is far less than my payroll savings.
The ability to scrub for DNC and other criteria reduces my exposure.
The call Logic people and support are wonderful.

Pros

Outbound Caller ID
Automatically flagging busy or out of service type connections and dial the next number saves time.
Leaving voice mail message while dialing the next number.
Being able to read notes taken during the call.

Cons

When uploading a CSV file with prospect information I needed to name a great deal of the fields. A larger and industry specific list of headers would be helpful. For example if my people can see a larger snapshot of the prospects information without scrolling, they will know to ask for date of birth or a drivers license number if that field is empty.

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