About SpamTitan

SpamTitan is a spam filtering solution that caters to businesses, managed service providers (MSPs) and schools to help them to block spam, viruses, malware, ransomware, phishing attempts and other email threats. The solution can either be deployed on-premise or hosted in the cloud. Key features include a spam blocker, anti-virus protection, whitelisting and blacklisting, email protection and more. The solution also provides email archiving while its' management overhead feature allows school and campus IT staff to manage email clients and protect email accounts from malicious attacks. Additionally, SpamTitan lets users connect personal devices to the solution, and also offers a custom reporting engine that lets users generate reports on threat types and security trends. SpamTitan also supports integration with Google products. Services are offered on a monthly or annual subscription basis that includes support via phone, email and online live chat.
SpamTitan Software - SpamTitan Complete Feature List
SpamTitan Software - SpamTitan mail relay settings
SpamTitan Software - SpamTitan mail history
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SpamTitan Software - SpamTitan add domain
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SpamTitan pricing

SpamTitan does not have a free version but does offer a free trial. SpamTitan paid version starts at US$1.27/month.

Starting Price:
US$1.27/month
Free Version:
No
Free trial:
Yes

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SpamTitan Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.4
Customer Support
4.5
5 reviews of 510 View all reviews
Ágoston
  • Industry: Computer & Network Security
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2019

Versatile spam/av filter for reasonable price

It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Pros

The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Cons

Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

Tyler
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 05/11/2020

Good mail filter, easy for our users to manage.

Pros

SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective.

Cons

Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor.
The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings.

Conor
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 13/07/2018

Decent features for the price could do with some more features. Would still recommend.

Spam is removed.

Pros

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Cons

The following lets it down:
1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better.
2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it.
3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers.
4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Response from TitanHQ

Hi Conor,
Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows:

1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report.

2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers.

3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided.

4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic.

We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback

Kind regards,
Dryden

Dryden Geary,
Marketing Director,
TitanHQ

Replied 23/08/2018
Adam
  • Industry: Construction
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2022

SpamTitan Provides Excellent Protection

It has been fantastic and I absolutely love the product.

Pros

Integration was easy, post sales team ensured all the steps were taken correctly and it is highly effective.

Cons

The layout is slightly dated and reminds me of older software like Magento's backend. Graphs could be flashier and there could be more of them, but these are minor things for me. However, they may matter more to others.

Alternatives Considered

Microsoft 365 and MailWasher

Reasons for Switching to SpamTitan

Ease of integration, archiving, and price
Alex
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/07/2021

Excellent Cloud based Spam filter for Office 365 Email

It has been pleasant doing business with SpamTitan. There sales team was low pressure, when I inquired with them they got back to me right away, they provided a live demo of the product, and they offered a free commitment free trial period so that we were able to directly compare it to our old spam filter solution before making a purchase.

Pros

Price is extremely reasonable for the service they provide. The competition has slightly more features but they offer them at 3 - 5 times the cost per user, which is in no way justifiable for the benefit (if any). Very easy to setup and offers great flexibility in how emails are filtered for different users.

Cons

One feature that is currently missing that our previous spam filter solution had was the ability to whitelist and blacklist email address and domains directly from the mail history report.

Alternatives Considered

Barracuda Email Security Gateway

Reasons for Choosing SpamTitan

Our Barracuda was a physical email filter from when we hosted email on our own server. It was aging out and SpamTitan offered a spam solution that was a fraction of the price of Barracuda's own cloud service.

Reasons for Switching to SpamTitan

Price was the biggest factor. SpamTitan offered the best per user rate for a product that meets our needs.

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