About Tremendous
Tremendous pricing
Tremendous has a free version and does not offer a free trial. Tremendous paid version starts at US$0.00.
Alternatives to Tremendous
Tremendous Reviews
Feature rating
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Great Gift Card Platform!
Tremendous is a huge improvement over our previous vendor for everyone on both sides of the gift card process. The set-up and training were easy. We get great customer support. We are getting better redemption rates and less complaints than with our previous vendor. The platform is so easy that my entire team is now enabled to order gift cards for themselves and do not have to go through an admin.
Pros
Tremendous is easy to use from both the perspective of the person ordering the gift cards and the recipient. There is no cost or fees to use Tremendous. You can make great looking custom emails with as many mail merge fields as you would like to easily send custom emails to many recipients at once. You can also add other actions like redirecting to a web page or video after the recipient claims. There are tons of gift card options and you can even limit them to a few options to fit your campaign. Finally, the best thing about Tremendous is that they can collect W9 tax info from your recipients that received large denomination cards so that you can easily issue 1099s at the end of the year.
Cons
There are few things that I really dislike about this platform. In fact several enhancements that I asked for or suggested were built and implemented in just the first few months of working with them! One dislike is that the recipients gift cards links are susceptible to theft if the email is compromised in some way and ends up in the wrong hands.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Pacesetter tool for rewards
Pros
My best feature is the anti fraud feature which provides ample security, tremendous gives the me sufficient control on distribution of rewards.
Cons
There hasn't been any bottlenecks for me while using tremendous.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Doing Tremendous Almost Destroyed the Trust I had with my Customers
Pros
I want to use it for tax auditing purpose.
Cons
**Tremendous Review**
**TL;DR**: If you don't mind having your account canceled without warning in the middle of a reward campaign, go ahead and do business with Tremendous.
As an indie developer running a survey with a $15 monetary incentive per participant, I decided to give Tremendous a try after seeing their ads on YouTube. Initially, they required extensive documentation to verify my legitimacy, which seemed fair enough. It took about 2-3 days for my account to be approved, after which I was ready to fund and send the rewards.
However, I was informed that I couldn't use a credit card to fund the account and had to set up an ACH transfer instead. This process with Chase took another 2-3 days. After funding the account, I started sending out the survey rewards. The first 7-8 transactions were approved automatically within 24 hours.
Then the trouble started. For the next five transactions, there were no automatic approvals close to 24 hours, forcing me to contact customer support. Thankfully, these were approved within an hour, maintaining my promise of delivering the gift cards within 24 hours.
This pattern repeated for the next six transactions. After waiting nearly 24 hours, I had to contact customer support again. This time, instead of receiving assistance, my account was abruptly canceled. When I inquired about the reason, I received a canned response:
"For privacy and security purposes, we're not able to share more information about our compliance policies. We take a number of items into consideration while making these decisions. I apologize for any inconvenience this may cause."
This was more than an inconvenience; it was a complete disruption of the trust I was trying to build with my survey participants and potential future customers. I had to scramble to suspend my survey and personally purchase gift cards from Amazon to fulfill my promises.
For what it’s worth, Tremendous did allow me to withdraw the remaining funds from my account. However, the overall experience was highly frustrating and damaging to my campaign.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Tremendously helped our need to get out Rewards
Overall, we are happy users of this product and would highly recommend it.
Pros
Easy tool to use with no laborious set up requirement. No annual platform fees or the likes. Very easy to set up gifting campaigns and to get out the gift cards to customers and employees. Really simplified the process for us and a lot more affordable.
Cons
We are not able to see when a person has redeemed their gift card. I understand why Tremendous does this, but it makes it harder for us as we would like these insights to understand whether our customer for example even saw the email with the Gift Card.
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Great company!
Tremendous made it easy to reward customers!
Pros
Quick processing payouts and clients received gift cards fast.
Cons
There is nothing I didn’t like about working with this company.