4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About BusyPaws

BusyPaws is a best-in-class booking, payments and CRM solution for pet care businesses. Using the most current best practices BusyPaws ensures that your clients and prospective clients find their way to securing your services as quickly and easily as possible. Once registered, you may directly message (email or SMS) clients from their profiles or within the message center, send and generate invoices, collect payment, add notes and pictures, send report cards, and more. Get a clear picture of the activity within your business via real-time reports. For enterprises with multiple locations or franchises we offer built-in support for segmenting clients and revenue by location or sub-account. Custom software development for back-end processes unique to your organization is also available and built in tandem with the existing BusyPaws platform. Integrations with third-party software includes QuickBooks Online, Mailchimp, and a two-way sync with Google Calendar.
BusyPaws Software - BusyPaws Client Profile

BusyPaws pricing

BusyPaws does not have a free version but does offer a free trial. BusyPaws paid version starts at US$79.00/month.

Starting Price:
US$79.00/month
Free Version:
No
Free trial:
Yes

Alternatives to BusyPaws

BusyPaws Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.2
Customer Support
4.8
5 reviews of 62 View all reviews
Lisa
Lisa
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2023

Makes running my dog training business easy

Great Customer Service and best option for dog trainers

Pros

Love the dog profiles, the ease of adding notes, scheduling, and adding dog birthdays!

Cons

Can't integrate with square invoicing, can't integrate course with thrivecart and my evergreen funnel so still am paying for a separate program for that.

Jonna
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2024

Busy Paws has been an absolute game-changer for us!

We honestly couldn’t be happier with Busy Paws. They’ve transformed the way we manage things, and we’re so thankful for their excellent service and support!

Pros

First, their customer service is unmatched. Even at my most daft, the Busy Paws team is always there to help. I appreciate their willingness to schedule meetings to troubleshoot any issues, and their staff is incredibly kind and patient. Our entire team is so grateful for [sensitive content hidden]— they’ve made everything so much smoother for us!

Their plans are not only affordable but also incredibly robust. Busy Paws covers all of our needs — from scheduling and vaccines to contracts and so much more — and the value for the price is unbeatable.

Another standout feature is the ease of use. The interface is intuitive and easy to navigate, and if you do get stuck, helpful articles and videos guide you through. It’s made our whole process so much more efficient.

Busy Paws is also consistent — we’ve never experienced outages or communication issues. And they genuinely care. We’ve had a few minor emergencies, and they’ve been right there with advice and support, walking us through our mistakes to ensure our clients are impacted as little as possible.

Cons

We just want an app. The interface it too small on our phones in browser. We hear there may be an app coming!

Alternatives Considered

PetDesk and Pet Manager

Reasons for Choosing BusyPaws

We did not like how hard Pet Exec was to use.

Switched From

PetExec

Reasons for Switching to BusyPaws

Mainly the customer service and how simple it was to use.
Jennifer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
4
Customer Support
5

3
Reviewed on 24/02/2023

BEWARE: LMS (online course creator) is incredibly misrepresented.

My overall experience with the CMS was good. The software has a lot of functions that save time and help me stay organized.However, the misrepresentation of the LMS is so disappointing that I would not recommend Busy Paws.

Pros

I like being able to create templates and automatic messages based on an event. They offer document management, so I can send multiple docs with one click.

Cons

Busy Paws advertises that the Learning Management System is comparable to "Kajabi or Teachable, built for dog trainers." This is misleading and FALSE. The LMS is nothing like Kajabi or Teachable.If you plan to use the LMS, look elsewhere. Pricing for Busy Paw's CMS and LMS is equal to or greater than Acuity tiers with any LMS (Teachable, Kajabi, Ruzuku, LearnWorlds, etc.), but they do not offer the same feature list. Instead, they offer a bare-bones WYSIWYG without the ability to add templates or columns, in-line images, or any formatting aside from text. No embedding or ability to open links in a new window.No ability to resize images. Images size to fit, so they are huge and grainy. No assessment features, quizzes, or surveys.There is no way to track courses. 'Courses Completed' is not accurate. I have to log in to the client to see the progress.No landing page or ability to preview courses. I must build a page from the ground up to showcase my courses. Then maintain it.The client must go through the onboarding process to sign up for a course. While the Client Management System features are great, the Learning Management System is seriously lacking and should not even be called an LMS.

Linda
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 09/07/2024

Is Busy Paws the GOAT of training software? You decide -- I already have. YES!

My experience was and continues to be a good one. I am happy I found them early for my business and also early in their start as I have been a proud Busy Paws member since they were small, unique and wonderful. (Did I mention patient??) They remain wonderful, kind and patient as they grow.

Pros

the depth of the product and the thoughtful updates, and I have to stress the strength of their support for even the most repetitive and mundane questions.

Cons

The depth of the product..Ha ha. Meaning only that I love the depth and had to concentrate to learn how to navigate it, mostly because I wasn't as tech savvy as I imagined I was (key [sensitive content hidden] and then me doing a cartwheel with an awesome landing...). Most people who helped me got it quickly as I know you will! It's me, not you.

Alternatives Considered

Acuity PPM

Reasons for Choosing BusyPaws

I needed a more robust system for my growing business

Switched From

Appointy

Reasons for Switching to BusyPaws

More robust and much better sales force!
Daniel
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/07/2024

The monthly subscription made it possible for me to switch to BusyPaws!

I am very happy with my investment in BusyPaws. Once you get past loading and setting up all your packages and lessons, this software pays for itself by saving you so much time and money on multiple software subscriptions. Unlike other competitors that charge a lot more, BusyPaws' monthly subscription and affordable rates made it possible for my small training business to switch. I highly recommend BusyPaws for any small business looking to grow!

Pros

What I appreciated the most about BusyPaws is that their customer service is always willing to jump in when the chatbot is having problems answering your questions! I also love that they provide a very affordable monthly subscription.

Cons

The process of organizing my training sessions and packages. Although BusyPaws software is primarily intended for kennels and groomers, as a trainer, it took me some time to figure out how to utilize it for my business. However, the customer service has been incredibly helpful in assisting with troubleshooting!

Alternatives Considered

HoneyBook, Kennel Connection and PetExec

Reasons for Choosing BusyPaws

I was spending a lot time and money managing several apps for my business. When I did the math, BusyPaws saved me on both fronts.

Switched From

Calendly, Setmore, Ecwid, Wave, Podio and Thinkific

Reasons for Switching to BusyPaws

Affordability. Monthly packages without contract. Integration. Customer Service support in Canada.

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