About Rain POS
Rain POS pricing
Rain POS does not have a free version.
Alternatives to Rain POS
Rain POS Reviews
Feature rating
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Love this system!
I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.
Pros
Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.
Cons
I wish there were more yarn and knitting notions vendors integrated into the system.
Alternatives Considered
Lightspeed GolfReasons for Switching to Rain POS
The reps presented the information well. They answered any question I had and were willing to show me on a demo. The nicest people work here.- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great POS, Horrible customer service support.
Pros
Easy to use and has great functionality. Could have a little bit more functionality than it has to make it great. However they need more people to fix bugs and enact on others suggestions to develop the product further. Customer Support is a joke!
Cons
Customer Support is a joke! I contacted support about a glitch. I told them to call me because I broke my wrist and easier to explain than typing it out. They refused to call me as if their time was more valuable in R&D than fixing bugs. I cant type with a broken wrist. All this is one fingered.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Disappointing compared to the hype of what you are getting.
We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.
Pros
So far the only Pro is that you can pull a some information from Vendors. Being able to have inventory taken out with sales from Reverb is really nice, it was the catch hook that brought me to RAIN.
Cons
The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again. All the upc numbers were mismatched with other products. When you try to put pictures of your product for the website, you never know what picture it may choose no matter how many times you choose the correct one. I have had a bass I have tried many times to add a picture and it refused to add it and puts up a picture of a gig bag. I was told if I used Chrome many of the issues would subside, sadly this is not true. If you are starting out fresh, this may be an okay system to use, if you are migrating from another system, I would NOT recommend using RAIN. I really had high hopes but this has been a disaster. Even the work orders, which I thought would be easier, are a huge pain.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Rain POS
Pros
This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.
Cons
Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Make the switch to Rain!
I also love being able to track repairs, replacing our previous hand written system. Priceless.
Pros
Having out POS integrated with our website and Reverb is key for us, especially during recent times of shut down.
Cons
At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.
