About Thought Industries

Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical education, associations, and customer onboarding. Key functionalities of the platform include drag-and-drop course authoring, a custom microsite and page builder, learner management capabilities, eCommerce capabilities, certification management, social learning and communities, ILT and vILT, gamification, mobile learning, in-depth reporting and analytics, xAPI, In-App Play (embedded training within a 3rd party tool), AI Recommendation Engine, and both xAPI and SCORM compliance — all within one integrated suite. The Thought Industries platform is a browser-agnostic system. It is compatible with both desktops and mobile devices.
Thought Industries Software - Reporting
Thought Industries Software - Page builder
Thought Industries Software - Learning types
Thought Industries Software - Business platform
Thought Industries Software - Compatible devices
Thought Industries Software - Reporting - thumbnail
Thought Industries Software - Page builder - thumbnail
Thought Industries Software - Learning types - thumbnail
Thought Industries Software - Business platform - thumbnail
Thought Industries Software - Compatible devices - thumbnail

Thought Industries pricing

Thought Industries does not have a free version.

Starting Price:
Not provided by vendor
Pricing Details:
Contact Thought Industries for pricing information
Free Version:
No
Free trial:
N/A

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Thought Industries Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 144,720 View all reviews
Abbie D.
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/06/2018

I love using this software! Robus functionality with easily customizable settings.

Pros

It's easy to use and customize things, and when I don't know how to do something there's a robust help site I can go to for information. The platform is capable of every function we need and they are always making improvements and adding functionality so we can stay cutting edge. I love that we're able to offer some education for free, and other courses at a cost for users. TI makes it easy for us to do both and the detailed reporting helps us track information about all of the users visiting the site. I genuinely love using this platform.

Cons

The platform can be a bit pricey, but you get what you pay for and in my book, this is well worth the investment.

Nicole S.
  • Industry: Computer Software
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/03/2021

Thought Industries, more partner than vendor

Overall, our experience has been wonderful - most importantly the people that work at Thought Industries have been a dream to work with, specifically [SENSITIVE CONTENT HIDDEN] from the customer care group who helped us get transitioned from our old LMS, and [SENSITIVE CONTENT HIDDEN] from technical support who has helped us work through some technical issues. I do really think of them as partners, more than a vendor.

Pros

Our team is really using more of the features of Thought Industries now that we have our system up and running. What I like most it how the content is organized in the system, how easy it is to assign all of the settings available, and also how easy it is to assign access and use the panoramas to keep different audiences organized.

Cons

We are struggling with getting a stable certification exam running on the system. Also, I wish the details page could be visible regardless of the subscription model assigned to the user. Lastly, I wish the "back" arrow within the left hand navigation was truly a back "one page" button.

Response from Thought Industries

Thank you so much for your kind sentiments, Nicole! We love to hear how we are more than a vendor to our customers. We have also passed your Cons along to Product and CX for a status update and consideration. Thank you again!

Replied 19/03/2021
Christine W.
  • Industry: Education Management
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/11/2020

YOU DO NOT WANT MY REVIEW

TRUE COMMITTMENT TO HEL P AND SUPPORT THIS IMPLEMENTATION, IT IS LIKE 'TOO BAD, SO SAD'

Pros

THERE IS NOT ONE POSITIVE THING I CAN SAY ABOUT THIS SOFTWARE, WORKING WITH THE IMPLEMENTATION OR THE LACK OF FEATURES THAT WE REQUIRE. CHOOSING THIS WAS A MISTAKE ON OUR PART THAT WE ARE NOW STUCK.

Cons

THIS LMS SHOULD NEVER BE USED TO TEACH COURSES. WE HAVE HAD PROBLEMS WITH EVERYTHING FROM HOW TO CONFIGURE, INABILITY TO GRADE DISCUSSION, HOW TO GET OUR MEDIA INTO THE SOFTWARE, HOW TO DEVELOP PAGES, THAT WE HAD TO KNOW HTML TO DO THIS...THE LIST GOES ON AND ON.

Response from Thought Industries

Thanks for your feedback. As you can see from the other positive reviews we've received from Higher Education vendors, Thought Industries is an ideal solution for businesses like yours, so Kettering should be no exception. Our Professional Services and Customer Success teams are eager to come together with you to find a solution for the issues you've raised. We look forward to working with you to make the Kettering learning experience the success we believe it can be.

Replied 25/11/2020
Alexandra P.
  • Industry: Higher Education
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

5
Reviewed on 16/03/2021

A Growing Product With Lots of Potential

We have grown with TI. They do a good job of trying to meet us where we are.

Pros

I do like that TI is working to improve the platform all the time. They aren't afraid to roll out new features to stay relevant.

Cons

We have had several instances where things stopped working as expected, and users admins were affected. Sometimes things change in TI without warning that affects our users, and it puts us in a difficult spot.

Response from Thought Industries

Hi Alexandra! We wanted to take a moment to thank you for sharing your thoughts and experience which will be shared across our teams. We appreciate your partnership and look forward to continuing to grow with you!

Replied 19/03/2021
Carmen R.
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 16/03/2021

Seeing is believing.

We're able to provide much more training and disseminate it pretty easily using Thought Industries. The platform has definitely freed up some man power as we have been able to automate some things like certificates.

Pros

Purchasable content has been the best for our organization! We used this platform for internal training for several months, but when COVID hit started using it for client training. Until we started using Thought Industries we manually created certificates (sometimes hundreds at a time), so this has definitely saved time.

Cons

Some features are too customizable and it's easy to get all kinds of tangled. I also think the software is very very expensive.

Alternatives Considered

LearnUpon and Adobe Captivate Prime

Reasons for Switching to Thought Industries

I'm not sure.

Response from Thought Industries

Hi Carmen! Thank you so much for your thoughts. We are so happy to know you're seeing value from monetizing your content and freeing up time by automating your certification process. We share all reviews across our teams and appreciate you taking the time. Thank you again for your partnership!

Replied 19/03/2021

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