About NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance.
What is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 38,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their data and control of their business.


Who uses NetSuite?

NetSuite is used by more than 37,000 customers across 219 countries. Ideal for rapidly growing companies of any size in any industry needing a foundational financial management system that can scale and adapt as the business expands. From start up to IPO to global expansion, NetSuite supports every stage of your business journey.


How do you use NetSuite?

NetSuite is a cloud-based system, which can be accessed through an internet connection. There is no additional hardware, software installations or downloads necessary to use the software. Role based dashboards provide a quick and easy way to get real time information to help run the business.


How much does NetSuite cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules, and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users.


Does NetSuite have an app?

Available for IOS and Android, NetSuite’s mobile app is designed with a mobile-first UI for key workflows and support push notifications for time sensitive actions, allowing users to streamline work on the go.


NetSuite Software - Role-based KPIs and Dashboards: Accounting Manager
NetSuite Software - Dynamic General Ledger
NetSuite Software - Chart of Accounts
NetSuite Software - Mobile-friendly design
NetSuite video
NetSuite Software - Role-based KPIs and Dashboards: Accounting Manager - thumbnail
NetSuite Software - Dynamic General Ledger - thumbnail
NetSuite Software - Chart of Accounts - thumbnail
NetSuite Software - Mobile-friendly design - thumbnail

NetSuite pricing

NetSuite does not have a free version but does offer a free trial. NetSuite paid version starts at $699.00/year.

Starting Price:
$699.00/year
Free Version:
No
Free trial:
Yes

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NetSuite Reviews

Feature rating

Value for Money
3.8
Functionality
4.1
Ease of Use
3.8
Customer Support
3.7
5 reviews of 1,547 View all reviews
Raji
Raji
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2024

Loving it so far

We are very happy with our overall implementation/use of Netsuite. Our experience, as well as our customers experience on SuiteCommerce, has improved dramatically.

Pros

Netsuite is a platform our company will be able to grow with. The functionality is easy to use and allows for a real time look at the health of our business.

Cons

Too many calls introducing next steps without clear direction of what we information we need to provide.

Alternatives Considered

Dynamics 365 and SyteLine

Reasons for Choosing NetSuite

We were looking for a more robust e-commerce platform and the cost of customization on Syteline was getting to expensive to make it work the way we needed.

Switched From

SyteLine

Reasons for Switching to NetSuite

Cost, function, E-Commerce, and ease of use

Response from Oracle

Thanks for taking the time to leave a review, Raji! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 25/04/2024
Joe
  • Industry: Computer Games
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 13/05/2024

Netsuite is the solid ERP of choice for mid-sized businesses imho

Pros

It has everything you need without customisation out of the box in most cases. No bells and whistles, and a little slow at times, but the core functionalities are all there.

Cons

The UI looks outdated and clunky. And some of the menus/set up serious needs an overhaul. But they are stuck as people want it to look the same who have been using it forever...

Alternatives Considered

Dynamics 365 and Workday HCM

Reasons for Choosing NetSuite

Need for multi currency ledgers and systems

Switched From

Xero

Response from Oracle

Thanks for taking the time to leave a review, Joe! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 11/06/2024
Ashley
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 20/06/2024

Not set up correctly/No customer service

It was terrible. I was passed to several different people. No one spoke to each other about my issues, and no one resolved any other than offering to charge me more for a new module that would fix everything.

Pros

I like the promise that it would have good reporting and customization.

Cons

was extremely dissatisfaction with the service and support provided by NetSuite over the past year. Unfortunately, my experience has been fraught with numerous issues, ultimately leading me to decide not to renew our contract.

From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard resolution offered was to purchase an additional module, which felt more like a sales strategy than a genuine effort to resolve our problems.

Moreover, the pricing structure for essential features such as payroll and profit and loss by jobs was not made clear upfront, leading to unexpected costs that strained our budget. Throughout our time with NetSuite, I found that no one seemed to have the necessary expertise to fix the issues we faced. Despite numerous requests to speak with supervisors, I was consistently told that our problems could be solved by spending more money, which was both frustrating and unacceptable.

Compounding these issues was the frequent turnover of our account manager, who changed four times within the year. This lack of continuity meant that no one had a clear understanding of our account history or ongoing issues, resulting in repeated explanations and a general lack of progress in resolving our concerns.

It is evident that the primary focus was on receiving payment rather than providing effective solutions and support. This approach has left us with a system that does not meet our needs and has caused considerable disruption to our operations.

Alternatives Considered

QuickBooks Online

Reasons for Choosing NetSuite

They discontinued payroll from the desktop verision.

Reasons for Switching to NetSuite

It seemed to have more customization and reporting.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/03/2024

Oracle NetSuite for Finance Team

Pros

I would like to dive straight into the pros as given below:
1- It does allow us to automate almost everything in Netsuite using Scripts and workflow.
2- Easy to set up custom fields based on your tracking requirements.
3- Tax reporting is a lot easier now and if you are in Australia now you can ANZ localization for PTRS reporting.
4- Integrate with most of the systems you for most of the accounting function such as Accounts payable, AR, Fixed Assets, Bank Recs, Bank payment files, Sales and purchase orders and tax authorities.

We have moved from another software which is used for small companies but since we have moved to Netsuite we are loving it and will keep on using it now.

Cons

I don't think there is anything I don't like about Netsuite as it is very user-friendly and does allow you to integrate with almost everything.

Response from Oracle

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 29/04/2024
dalton
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/05/2024

Best ERP and accounting all in one

i am very pleased with netsuite and the ease of use and the ease of learning the system

Pros

everything is all in one with netsuite there is no having to go to a different software .

Cons

there is only one con and that is the automatic bank feed setup was not ideal for smaller banks

Response from Oracle

Thanks for taking the time to leave a review, Dalton! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied 11/06/2024

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