About Jolt

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Jack In The Box, Weis, Cinemark, and thousands of other global brands. Jolt is built to help businesses who employ deskless workers. This includes businesses like restaurants, theme parks, hotels, zoos & aquariums, car washes, doctor's offices, retail stores, and more.
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Jolt pricing

Jolt does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Jolt Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.5
Customer Support
4.7
5 reviews of 271 View all reviews
Aaron
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 01/02/2018

Jolt transforms our workforce into an efficient well-oiled, agile machine

Massive operational efficiency.

Pros

Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.

Cons

Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.

Ramy
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2021

Solid LMS

I've used Jolt over 2 companies, and it is far superior to some of the other systems that have a huge start up cost

Pros

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

Cons

UI not as inviting as some other systems

Leslie
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 19/12/2022

AMAZING Customer Service!!

[SENSITIVE CONTENT] made the experience AMAZING for us.

Pros

I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.

Cons

Very overwhelming initially, it did take time and training to become more confident when utilizing the program.

Response from Jolt

Hi Leslie, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

Replied 11/01/2023
rodney
  • Industry: Hospitality
  • Company size: 501-1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/10/2021

this is an unscrupulous company .. stay away!

terrible! any company that makes it so hard to cancel a subscription has no faith in their product. It is a billing scam!

Pros

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Cons

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Response from Jolt

Hi Rodney,

We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.

Replied 15/10/2021
Alyssa
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2022

Amazing for Restaurant Operations

We're using it for our three locations for three separate schedules and tons of checklists. We have multiple users every shift, every day using the software. I absolutely love the program and am continuing to take advantage of different features as we grow.

Pros

Pretty easy to use once you've gone through the training. The biggest pro for me compared to other softwares is the access to support all the time. It has been so helpful to be able to reach out to my contact for help and schedule calls for training--either for myself or other new team members. Another huge pro is how customizable the checklists are. I love how many different formats you can do. We've been able to customize it to our business model really well.We've also been using the Jolt sensors for all our freezers, which has literally been a savior time and time again! It's so easy to use and I love the reports you can access so you can catch a failing freezer before it's too late.

Cons

I wish we could customize our scheduling platform more to cater to our business.

Response from Jolt

Thank you so much for your review, Alyssa! We are so glad to hear that you find Jolt easy to use after the training, and that our support team has been so helpful. We are also thrilled that you have been able to customize Jolt to your business model. Thank you for your feedback!

Replied 30/01/2023

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