About Paymo
Paymo pricing
Paymo has a free version and offers a free trial. Paymo paid version starts at US$5.95/month.
Alternatives to Paymo
Paymo Reviews
Feature rating
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Our main tool to run the business
We have been working with Paymo for more than 5 years now and over the years we've seen constant improvement with new features. It's a rich feature tool for a low price and it suits our company as no other does, not only in what they offer but in an intuitive and easy-to-use tool. The timer, invoices using the timesheet, team scheduling, sending estimates, all those make the difference in our business and has help us to save and make money.
Pros
The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly.
Cons
It's lacking a client portal, where they have all information about their project and invoices
Reasons for Switching to Paymo
The always-visible timer and invoicing with timesheet abilities.Response from Paymo
Time tracking FTW, Leticia - thank you :)
I think there's a misunderstanding. The current client portal allows clients to view their invoices. Just be sure to add them as contacts too: https://help.paymoapp.com/en/articles/900000-how-do-i-add-a-contact-to-a-client
They can't see the project progress, something that is going to be fixed with the next release of the client portal. That will grant guest users in-app access.
This is our #1 priority right now, so stay tuned!
Kind regards,
Marcel
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Small team planning
I really care about our employees. Because we're a small flock doing what we love every day we're even more like a family. The expense and time tracking tools help me get everyone paid accurately which is greatly appreciated.
Pros
Billing, invoicing, expenses, time tracking, project planning, task planning and tracking (in app), Gantt charts. 50 or 100 GB storage. With every new account user I invite I can select their permissions.
Cons
Time tracker doesn't shut off or pause if left on by accident or if I step away from the screen. Project manager isn't as robust as the rest of the software and Gantt charts aren't included in the small office plan.
Reasons for Choosing Paymo
Paymo is a bit beefier
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Project and task management without surprises
overall sufficient experience. It does not create particular problems for you, nor does it give you particular satisfaction. to work in a group it's fine, as long as you don't have high customization requirements
Pros
Paymo's ease of use is disarming: it allows you to configure your project and your tasks in an instinctive, fast and reliable way
Cons
Working in Paymo I often feel the need to represent my projects in alternative ways, such as a mind map, or generally a graphic board .. but this is not possible in Paymo
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Paymo is the easiest project/billing/payment platform I've ever used and their support is...
I spend half as much time getting things done in Paymo compared to my last system (Bonsai). My old solution wasn't horrible, it's just that Paymo is so much better.I'm spending less time in the software because everything's seamless, and that's with my number of projects more than doubling right around the time I was onboarding. Seriously, the support has been fantastic.
Pros
Before I talk about my experience with individual features, it's super important to me to say how incredibly responsive and helpful Paymo's support team is. Throughout my onboarding process, we ran into a few issues (some my fault, and a couple small glitches on Paymo's side), but their support team is the best I've ever had. They're fast, helpful, and are serious about taking care of me. Shout out to [sensitive content hidden], who have both been so helpful! The entire reason I switched to Paymo (from Bonsai) was because my old solution was so frustrating in locking me into dumb processes from Project > Tasks > Estimate > Complete Tasks > Invoicing, it was a nightmare. I have retainer clients that will send us a set of small 1 or 2 hour quick tasks, but billing against them was a nightmare because of how Bonsai locked you into their Step 1, step 2, step 3 process.Paymo doesn't get in my way like Bonsai did, it's soooo much easier to track time, capture a subset of timesheet hours into an invoice, and send it on. No kidding, Paymo saves me about 15 minutes on every invoice I sent and probably saves at least 30 minutes for each estimates/quotes.The Paymo macOS app is phenomenally convenient for tracking time on projects. I will never again be without a time tracking app like Paymo, I've recaptured so many lost billable hours by using it.Their Paymo Payments system has worked great for me. I don't have all that much to comment on because it's just seamless for the client.
Cons
I ran into some issues when signing up for their payments system (their payment system works great, this is just the sign-up process). At the time, I was a sole proprietorship and I don't think their processes were tuned that well for my type of business because I had to send in a lot of documentation to get approved (I think it was for fraud prevention measures).BUT, I want to say [sensitive content hidden] was so helpful, and really made it her mission to handle it and get it pushed through, which she did. And she's also lovely and friendly to talk to.There have been one or two other small glitches I ran into that were both handled by support immediately. Neither of them were mission-critical or blocked anything I had to get done. Bpgo
Reasons for Switching to Paymo
It did everything I needed it to and then some, but it was still simple and well thought out. Every feature is a real feature, there's nothing that's been shoehorned in or half-baked. Also, the workflows are really flexible, so I'm not stuck in "their process", I can use my own preferences and workflows.- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Simple to use Paymo
It's easy to use, I have no reason to change.
Pros
Simplicity, intuitiveness, speed, Good user experience (UX).
Cons
Frequent updates, I have nothing more to add.
