Aha! does not have a free version but does offer a free trial. Aha! paid version starts at US$59.00/month.
- Industry: Financial Services
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
Using Aha! for Project Management
Overall I am very satisfied with the product and customer service.
I like the flexibility to create and modify schedules and reports. I can create tasks for team members and Aha! sends them reminders (upcoming and past due). I manage business operations projects and this feature has been very helpful and has eliminated my having to chase down most tasks.
I like the feature to create various reports with multiple slices of data/views for different purposes by just adding or removing filters vs. building something from scratch.
Customer support is top notch. Someone always gets back to me within a couple of hours if not sooner whenever I reach out with questions or requesting help.
This software is complex, IMO not very intuitive and has a steep learning curve. There are tutorials that are very helpful and walk you through most everything you can think of, but it takes time to watch them and/or read. Once you get past the initial phase of learning the software and features you need, you will love it.
Reasons for Switching to Aha!This was an enterprise tool previously selected by my company. I would have preferred a PPM tool, but at the moment we don't need such a robust tool for project/portfolio management, so Aha! just fits the bill, and now that I've learned it serves me beautifully. Plus we are also using it for product management and integrating it with Jira.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
Excellent tool for product innovation and management
I love that Aha! Customer teams are focused on customer success. They provide exceptional support and their knowledge center is outstanding! Every Aha customer support interaction has been quick, and addressed to satisfaction. All employees seem like they are experienced and well trained and respectful/professional.
The roadmap functionality and features, ideas portal and the ability to create dynamic presentation are key features that have been critical to our product teams. I like that we can connect the strategy of our business, goals and mission at the function and feature level. The UI is easy and intuitive and connecting to Jira is a huge plus for our collaboration with solutions engineering teams.
SAFe methodology is not completely implemented - although we have found ways to engineer it to fit our organizational maturity in adoption of SAFe
Reasons for Choosing Aha!It did not provide useful tools for product management, strategy, ideas portal. It was hard to see the tracebility and provide senior level management reporting
Reasons for Switching to Aha!Customer support, ease of use and setup, great UI, ability to have cohesive view across all areas, strategy, product, development teams, marketing, etc.
- Industry: Transportation/Trucking/Railroad
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
Don't recommend. Read review for details..
Would never recommend.
Cool logo. Good space to house personas and competitor analysis.
In the initial onboarding process I would contact customer support for clarity, seeing as how I've never used such a software. I had one phone call, fairly short. I was later tasked with sole responsibility for the software - evangelizing and coaching others on how to use it. When I reached out to support for more clarity, the reps did EVERY possible not to get on a call with me. They would email me back every other day - directing me to instructional videos - refusing to get on the phone. I needed to integrate with Jira, "Please HELP!!??"- guess what? "We have some videos that can help you.
As well, not very user friendly, not customizable, and just down right inferior cosmetically.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 2+ years
Made by rockstars to rockstars
What I love most in Aha! that it is highly customizable to all of our needs, and incredibly easy to use. I also like the reporting capabilities, it has never been easier to me to create real time reports literally in minutes and not to worry about the correctness of the data. Third thing I would mention is the stellar customer support and the frequently released new and cool features of the software.
Only that the editor license is not available to more people within our team due financial circumstances but as I always say Aha! costs this amount for good and valid reasons.
- Industry: Media Production
- Company size: 201-500 Employees
- Used Daily for 1+ year
Fantastic Support & Quick Start Up
The exceptional Support Team has made all the difference in how we've been able to effectively use Aha! to manage projects. They REALLY do respond in a couple hours, the chat function is fantastic for quick questions, and it's very easy to schedule time to talk through more complex topics. The quality of the knowledge base, video tutorials and regularly offered trainings are the best I've experienced. Behind all that is a knowledgeable, friendly and extremely helpful team of Support folks.
Aha! provides a comprehensive set of tools to allow our teams to track work from an initial thought through to completion. Using Aha! we managed an extremely complex software implementation with multiple integrations and were able to track the work at varying levels of detail while always knowing status. Aha!'s My Work dashboard, assignment and commenting capabilities ensured our team members, with minimal effort, could readily identify their work, call out and address roadblocks and communicate progress. Team members who are more interested in doing the work than saying what work they did are converts to the value of Aha!, praising searchability, ease of use and a central repository for all the critical information.
Determining the workspace structure proved challenging for us and we are still trying to decide what's the right configuration. Still, there's really no wrong way to set it up and the flexibility and adaptability of the product will allow us to evolve our structure to meet our evolving organization's needs.