About Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! Running a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are. Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business. We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more! Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). And the best part? Connecteam works like lego. Every business can activate the features it needs and highly customize them for the best fit.
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Connecteam pricing

Connecteam has a free version and offers a free trial. Connecteam paid version starts at US$29.00/month.

Starting Price:
US$29.00/month
Free Version:
Yes
Free trial:
Yes

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Connecteam Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.7
Customer Support
4.9
5 reviews of 216 View all reviews
Fiona
  • Industry: Higher Education
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2019

A Great App with Great Support at a Great Price

It is a user friendly tool that has made communication within the department of the institution easy.

Pros

Connecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.

Cons

Hardly can i mention any dislike. It is a great product and i love it.

Richard
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2022

Connecteam is the winner.

It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too.
To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!

Pros

Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices!
Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).

Cons

It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.

Alternatives Considered

Jobber and Planday

Reasons for Choosing Connecteam

Didn't offer the scheduling variations, and from memory GPS wasn't available?

Reasons for Switching to Connecteam

Primarily the way the schedule job planner works. Connecteam is the best for ease of use and simplicity. Planday and Jobber were far too expensive, and we use our own downloaded PC based payroll software (12Pay) that works the best for us. So we don't need an all dancing all singing app for all.

Response from Connecteam

Richard, thank you SO MUCH for this detailed review! We highly appreciate the time you've spent writing this review :)

As for attaching a file to an Update - the way Updates work, allows you to add text and files as you see fit. There's no need to add a caption as you can simply write down whatever you like anywhere in the update. So you can actually create it as "text-image-text-PDF-text-video", and so on :) On the other hand, when attaching an image or a video in the Chat, you do have the option to add a caption as it doesn't have the Update structure :)

As for iOS - All devices, including iPhones, shouldn't have any issues, especially when using a supported iOS and using the latest version of Connecteam, which is being updated mostly automatically on a weekly or bi-weekly basis.

If you encounter any issues, please don't hesitate to contact us over the live chat from your admin dashboard or app :) You can also email us at [email protected]

Thanks again :)

Replied 14/08/2022
Luca
  • Industry: Information Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/12/2022

Connecteam is the Key to Productivity

My overall experience with Connecteam has been extremely positive. Our company was using a patchwork of various software solutions to manage our remote workforce, but Connecteam allowed us to consolidate all our management needs into one platform. The customer service team was incredibly helpful in getting us started. We were able to quickly involve new employees, communicate with our remote staff, and track each individual's performance. The automated reports were also invaluable in helping us identify areas for improvement.

Pros

Connecteam is a comprehensive cloud based field service management and employee engagement software. It is designed to help businesses streamline their work processes and increase employee engagement. The software offers a variety of features and modules to help businesses improve communication, increase efficiency, and reduce costs. Features include task management, time tracking, asset tracking, customer management, reporting, and more. Connecteam also includes a mobile app that allows employees to access their work tasks and processes from anywhere.

Cons

Setting up Connecteam may be a bit complex and time consuming for businesses who don’t have the technical expertise.

Response from Connecteam

Thank you so much for the review, Luca!
It's great to hear you find Connecteam to be beneficial for your company and that you're happy with our products :)

My name is Chen and I'm from Connecteam's product team. I would love it if you could contact me at my personal email address, [email protected], so I can learn more about your experience and what you think we can improve.

Thank you!

Replied 07/01/2023
Sheree
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
2

3
Reviewed on 26/01/2023

Need to focus on PTO option

I keep all my emails. I have been told the same spill every time I ask for 2 years straight like its a scripted answer. Just quit with excuses and get the PTO option

Pros

price I guess if I have to choose . but not a lot. same story different day

Cons

NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it

Response from Connecteam

Thanks for your feedback.

While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that.

We have no intention of promising customers things that will not happen. It has no value for us as a company and no value for our customers. But it doesn't change the fact that you feel like you were misled, and we apologize for that.

The PTO option is a big one and has been in the works for the past few months. We already had a live webinar about this feature and we've demonstrated it to customers and gathered feedback.

In the next 10-14 days a BETA version is scheduled to be released to some customers that wanted to try the PTO first. If you wish to join that BETA, please email me at [email protected] and we'll add you to the BETA program.

Thanks,
Chen

Replied 30/01/2023
annie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/10/2022

Successful and affordable

We have used a number of different document management systems over the years. I've personally tried a number of them, from the very expensive to the very inexpensive. When we recently decided to get a new document management system, we decided to try Connecteam. We've been very happy with the product so far. It's very easy to set up and use, and it's simple to navigate.

Pros

It was the best idea I could have ever had! I've been looking for ways to organize my workflow and Connecteam allows me to do so in a way that is convenient and visual. I can keep track of tasks I need to accomplish, and have the ability to view my project status in a very user friendly way.From one MSP to another, I highly recommend Connecteam.

Cons

I did not encounter a negative situation, in general I evaluate it positively enough.

Response from Connecteam

Thank you so much for your amazing review, Annie!

Replied 02/11/2022

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