About SAP Concur

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses. Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.
What is SAP Concur?

SAP Concur is a cloud-based travel and expense management solution that automates invoicing and expense reports and manages travel programs in one platform.


How do I use SAP Concur?

For expense management, employees can log in to the SAP Concur mobile app or website to upload receipts and add work-related expenses. Expense reports are generated automatically and sent to their manager's account for approval. For AP management, vendor invoices can be tracked, reviewed, and approved across departments in real-time.


Who uses SAP Concur?

SAP Concur is used by small businesses to large enterprises to manage travel programs, expenses, and invoices in one platform.


How much does SAP Concur cost?

SAP Concur does not share pricing details publicly. Please contact SAP Concur to get more information and request a quote.


Does SAP Concur have an app?

Yes, SAP Concur does have a mobile app, which allows users to submit expense reports, manage travel, and approve invoices.


SAP Concur Software - Concur trip search
SAP Concur Software - Concur travel details
SAP Concur Software - Concur active reports
SAP Concur Software - Concur mobile app
SAP Concur Software - Concur generate reports
SAP Concur Software - Concur submit claims through mobile
SAP Concur Software - Concur trip search - thumbnail
SAP Concur Software - Concur travel details - thumbnail
SAP Concur Software - Concur active reports - thumbnail
SAP Concur Software - Concur mobile app - thumbnail
SAP Concur Software - Concur generate reports - thumbnail
SAP Concur Software - Concur submit claims through mobile - thumbnail

SAP Concur pricing

SAP Concur does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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SAP Concur Reviews

Feature rating

Value for Money
4.0
Functionality
4.2
Ease of Use
4.0
Customer Support
4.0
5 reviews of 1,630 View all reviews
Daniel
  • Industry: Medical Devices
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2019

SAP Concur

overall, I really think this product is great and a huge improvement from our previous tool.

Pros

it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.

Cons

My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

Maddie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/05/2022

It's been fantastic to use, with monthly reports to measure progress

The company's customer service and accounting staff were always willing to help. For a simple operation, I didn't have to fill in a lot of data in the expense reporting UI, which I appreciated. It seemed that the processes for obtaining the permit were also working well.

Pros

Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.

Cons

Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.

Diego
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/09/2022

Expense, receipt, and report tracking at it's best.

Using SAP Concur has been great, it gives peace of mind with expense tracking and auditing. The ability to download a detailed report is a great addition.

Pros

Super easy to keep track of business expenses and add them to reports. Another plus is the option to add receipts and maintain them in storage until needed. On some merchants, the digital receipt will be added which is a great integration; a physical receipt can be replaced if needed.

Cons

The website is fairly easy to use, it may just take a few hours to get the hang of it. The SAP Concur app is a great extra to have, but it needs some re-work. Not being able to add a bulk of receipts from photos in the phone's storage is a bit of a headache. At the moment, you have to take individual pictures of all receipts.

Renaud
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 26/07/2022

comprehensive and easy to use

Overall very good experience and I have seen the product evolve positively over the past 12+ years

Pros

this is the most comprehensive product on the market for expense report and travel booking with easy integration

Cons

The software tends to be expensive with the add on options to the basic set up, such as travel bookings and others
It may seems a bit slow to answer at time and the customization require some work with the SAP team , not always the best at customer service

Alternatives Considered

Expensify

Reasons for Choosing SAP Concur

Expensify iwas too basic for our needs

Switched From

Expensify

Reasons for Switching to SAP Concur

better overall solution
Andrea
  • Industry: Banking
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2022

Expense Management Software: SAP Concur

Account payables and receivables automation.

Pros

I like how SAP Concur makes it effective to manage cash flow and reduce manual accounting processes through automation.

Cons

Mobile application didn’t offer tutorials for the features, but it was rapid to catch up.

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