About SAP SuccessFactors HXM Suite

SAP human capital management (HCM) solutions enable a more flexible, engaged, and resilient business by strengthening the employee experience with cloud HR solutions across core HR and payroll, time and attendance, talent management, learning, people analytics and more. SAP SuccessFactors helps you free up your time for more strategic initiatives by automating manual HR processes with cloud-based solutions. The SAP SuccessFactors Human Experience Management Suite is built on the best of HCM and extended it to create truly dynamic, engaging, and employee-centered experiences. The suite is designed to support employees throughout their careers and enable HR managers as well as HR leaders to accelerate business growth. SAP SuccessFactors is an industry leader, working with customers of all sizes, in every major industry, across over 200 countries and territories worldwide.
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SAP SuccessFactors HXM Suite pricing

SAP SuccessFactors HXM Suite has a free version and offers a free trial. SAP SuccessFactors HXM Suite paid version starts at US$84.53/year.

Starting Price:
US$84.53/year
Free Version:
Yes
Free trial:
Yes

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SAP SuccessFactors HXM Suite Reviews

Feature rating

Value for Money
3.6
Functionality
3.9
Ease of Use
3.7
Customer Support
3.6
5 reviews of 244 View all reviews
Sandy
  • Industry: Chemicals
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 09/02/2022

Really consider whether you need your HRIS and Talent Management system to be one in the same

If you think you need a single HRIS and Talent Management System, there aren't that many options, so SuccessFactors will likely be on your shortlist. My recommendation would be to really consider whether you "need" that, or whether you would be better off with SuccessFactors as your HRIS and opt instead for niche applications for your various talent management needs that can integrate with each other and SuccessFactors.

Pros

SuccessFactors offers an HRIS with modules to cover many aspects of Talent Management, including Recruiting, Onboarding, LMS, Goals, Performance, Succession Planning, Compensation, and Workforce Analytics.

Cons

Several of the modules have been bolted on over the years and are still not fully integrated like you might expect them to be. The look and feel of the modules are dated and there has been very little in the way of enhancements to the talent modules in the 6 years I have been using it. Built-in reports are limited. SAP Support has been poor. There are still many aspects of the configuration that can only be done in the back-end provisioning client by a configuration partner (not by the client), so the client can never truly be self-sufficient.

Amy
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 11/03/2020

Adequate ATS Tool

The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Pros

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Cons

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Alternatives Considered

Workday HCM

Switched From

Workday HCM
Niall
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 14/12/2021

A Leading and reasonably cost effective end to end HR system

Overall this system meets our expectations. The platform is fast and stable.

Pros

An end to end system to handle recruitment, onboarding through to employee management, absence, performance and succession planning and offboarding is not easy to find at this price point.

The Integration Centre which can export data for use in other systems is feature rich and very fast for extracting data.

Cons

Reporting, and not unlike any cloud systems, isnt as strong as it could be. It is somewhat clunky and cumbersome to create reports.
SAP Support, so far, is extremely poor.

Alternatives Considered

Workday HCM

Reasons for Choosing SAP SuccessFactors HXM Suite

We needed a stronger end to end platform.

Switched From

Sage People

Reasons for Switching to SAP SuccessFactors HXM Suite

Cost, features, implementation team.
Mohammad
  • Industry: Apparel & Fashion
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2016

SAP Human Capital Management

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Pros

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Cons

Training and SOX deployment is bit difficult

Edrick
  • Industry: Human Resources
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/06/2021

This Software Makes Managing Employee Data Management Easier

Having this software is a great tool for HR professionals. It lessens our work on Data Management and it also minimizes the use of paper which is beneficial to our nature. There are just some technical issues with access management but easily managed by their support team. Overall, I am thankful my company has this system as it saves me more time and made my tasks easier, thus, I can focus on other things that we have yet to automate.

Pros

I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.

Cons

There are a number of instance of having access errors for our employee's portal.

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